Excellent location for travelling into Annecy as there was a bus nearby

When I checked in the reception said I had to leave a security deposit on my card and assured me it would remain on hold , however €250 was taken from my card , which I had to insist they paid back as soon as I saw it on my card the next day , it took 5 days to come back to me.

The rooms were cozy and nice with clean bathrooms and towels. AC was working fine. Staff was kind and sweet. I didn't get to have breakfast but overall experience was great.

Nothign as such. It was a little farther away from town.

Nice room, good breakfast, lovely garden and friendly staff, great parking.

Location out of town and a walk to get a bus - however we knew that when we booked it. It was important to us to have secure parking.

It was clean and the staff were very good and helpful .

The distance from town - it was much further than 2.5 km mentioned in the information - one day it cost €40 in a taxi. The bus stop is about a 10 minute walk away which was good, and the bus was free - but coming back the walk us all uphill which is no good if walking is a problem.

Staff were very friendly and helpful. The hotel and gardens were very nice

The bathroom had no space for soap bag etc. There were no mirrors other than the one in the bathroom. The choice of menu in the evening was very limited.

We chose this hotel in order to park our car and explore the town on foot for a couple of days. For this purpose it was excellent. It was an easy 25min walk to the lakefront. A supermarket was close by if needed and there are numerous restaurants in town. Annecy is a beautiful town! Staff at the hotel were very pleasant, the room was a good size and it was quiet at night.

Our only concern were the dirty plates at breakfast. Each morning we would have to seach for a clean one from the pile and we werent alone in doing this.

My room overlooked the garden, was quiet, a good size and very clean. Shower was excellent. Tea and coffee available in room. Breakfast was standard self service. The pool was kept clean and though small was ideal. Dinner was excellent, though a somewhat limited menu, everything was delicious. The reception was open 24 hours so I could check out at 4 and they organised a taxi for me. A free bus service from the main road takes you into town and back again. The staff were excellent, including the cleaning teams, and they couldn't have made me feel more safe and welcome. There is car parking at the hotel for guests.

It is within walking distance from the train station, but the sign posting was not ideal. This is not the fault of the hotel, rather the signs at the side of the road. You need to walk slightly further on than the signs would suggest and my IPhone kept telling me I was there when clearly I wasn't. This of course only happens once, when you know where you're going you're fine. Bizarrely the numerous people I asked at the neighbouring buildings, on how to find the entrance did not know either! They could point to the building but could not say how to get in. Maybe a bigger better sign for dafties like me?

Nice clean room and bathroom. Good Spa. Lovely breakfast in the morning. Multi-lingual staff were very helpful

Location is a little tricky to find! (Signage could have been clearer)

Room was comfortable, well equipped and clean. The location is easily access by bus or taxi, takes 7 minutes from city center. Receptionists are very welcome, warm, attentive and collaborative. Breakfast had largely enough of choices, cereals, breads, croissants, fruits, yoghurt, eggs, cheeses, jam, especially they have Nespresso Machine with hot milk, i love this :-)

We don't really appreciate their swimming pool, too little for the communities. And they don't prepare salt and pepper on the table in their restaurant, not so bothering, as when requested the waitress came quite quick, would be much more practical if they put them ready on the table.

Dinner and breakfast were very good for quality, choice and value. Very friendly and helpful staff. Venue was quiet. Easy parking.

For people wanting to be close to Annecy centre - you need to drive to get to the areas you want to visit..