The location, the secure parking, the welcome from the evening staff was excellent. The breakfast is plentiful. Hotel is dog friendly.

I would like a secure box for the quick check out, leaving the room key in a basket felt slightly unsafe. Although I believe there are cameras.

very helpful staff members. I enjoyed the quietness of the place as well. I highly recommend it

n/a

Lovely Hotel, excellent location, great breakfast

It was nice and cosy. The room was clean and smelled good. The bed was comfortable. The staff were helpful and very kind. It felt like home. I will definitely come back. I highly recommend !

Our room was very quiet which was great for our dog and our 1 year old baby. We all slept great. The girl at the reception was very friendly and professional and spoke English very well.

There was some confusion as we had booked a room with separate additional bedroom according to the description on Booking.com. This was the reason we chose this hotel (because of having both dog and baby). But this type of accommodation did not exist- so we all stayed in 1 room. But to make up for this they allowed us to charge our electric car without charge which was very nice.

View Comfortable Friendly staff Clean

Perfume spray noise every five minutes kept us awake during the night

size of room.

lack of a mini fridge.

I honestly had the best time! The hotel was so homey, the hotel staff were so helpful and courteous. The Hotel is beside the tram way station which brings us directly to the city center. The food at the their restaurant is a 10/10! Many variations of dishes and desserts. The room was so cozy and the bed was amazing! I don’t usually give a perfect score, but this hotel deserves an 11/10 ! I will definitely come back with my whole family.

The staff is definitely the best part! They are incredibly friendly and ready to help. The area where it is located is very quiet, the hotel was quiet, we could have a great night of sleep. The breakfast is very good with an amazing variety of honeys (they sell it there) and jams, there was a freshly squeeze orange juice which was perfect, there was no scrambled eggs when we got to the breakfast but after asking to a staff member about it he said it was in specific days only but after a few minutes he brought some scrambled eggs to us and he definitely made a difference doing this. Bed/mattress very confortable. They also let us leave one of our bags (with wines) there for 4 days after check out until we get back to Bordeaux (it was very very helpful, otherwise we would have had to dispatch the bag in other 2 flights, taking the risk to break it or loose). I totally recommend and I would definitely stay again if/when I come back to Bordeux (hopefully for the harvest season). Thanks a million!

The only negative aspects are: room quite small for 3 people and ar conditioner not well located (but working perfectly), nothing that really bothered.

The hotel is situated 2 mins away from the tram station, which brings you directly to the city center in 15-20 mins. They have a restaurant open from Monday to Thursday, I wasn’t able to eat dinner there but the breakfast made up for it. It was a buffet filled with different kinds of food: salted & sweet, hot & cold. The Hotel staff were extremely nice, and helpful with directions. The room was clean, warm & the bed was super comfortable. They had Netflix on the TV which is a plus.

Nothing