- Good location (there are 2 supermarkets and McDonald’s very close to hotel); - Free private parking; - SUPER kind staff; - Clean and well-furnished; - SILENCE AND CALMNESS; - Swimming pool (we didn’t use it but anyway); - The most important part for us: 24/7 checkin. We arrived around 23:00 and we checked in without any problems (while other places can give you check out only till 21:00 max)

All staff were so friendly and helpful going the extra mile and looked as if they were really enjoying their work and customers The 2 girls smiling and friendly at reception and both men in restaurant couldn’t do enough for us Have not got better service in many 4 star hotels Accomodation basic clean and comfortable

No complaints at all

Friendly professional staff, good breakfast, lovely location for visiting Carcassonne or for motorway stopover as we did, good popular solution

Room was small, a bit tight tbh but well laid out, all facilities and, good shower

Nice staff on reception,comfortable mattress.

Not comfortable pillows,breakfast very small only few rashers and minimum scrambleeggs.Scrambleegs was not fully cooked..No disability parking.

The room was really clean and the dinner was really nice. Good breakfast too! The staff were very friendly.

The only problem was the room was small but next time we will choose a bigger room size.

A great place from which to base a visit to Carcassonne on our through France. Althoughabout a mile away from the old city it proved not far to get to although the hotel had its own restaurant where the breakfast and dinner menus were very good. The rooms were comfortable and spacious enough and I can't put enough value on the their pool in which to soak and moan about the hot weather.

No tea/coffee making facilites in the room, a strangely european trait.

Comfortable room and beds. Good location for visiting La Cité and centre ville. Outdoor pool (not used).

Nothing

The friendly welcome. Facilities and space in the room. Comfortable bed. Great breakfast.

The carpets could do with a clean, but everything else was very clean.

Free parking, prompt check-in, lovely staff.

Breakfast was quite poor in choice (though 2 days before Christmas they may have been finishing up for the holidays or something), and the bathtub was broken (I know I could have told the desk about it but only realised late at night).

To be honest with you, everything. Good sized room, good sized bathroom, friendly and helpful staff. Everything worked and was clean and tidy. The beds were the most comfortable I've slept in yet on our 3 tour,, and a good big breakfast to boot.

For us, nothing. Yes it is a little way out of town but that's not why we went. It was perfect is not a little pricey. But the price reflects what you get.