Impeccable cleanliness, good breakfast. Free parking. We got what we expect from an Ibis hotel. The hotel is a bit far from the castle of Carcassonne, but maybe it would have been possible to reach it on foot if it hadn't been so hot. We went to the castle by car, there are plenty of parking options there, so we made the right decision to go to the castle by car. The castle and the city are beautiful, it's a shame we didn't have enough time to visit.

Nothing. Everything was fine.

Friendly staff and comfortable rooms. We were very happy about the luggage lockers which enabled us to leave the luggage at the hotel after checkout and go visit the castle.

Location - it doesn't seem to be very far away from the train station but as there is no bus service on holidays we had to walk. It's a disgrace that you have to pay a climate tax for the stay to the municipality and what you get for it from Carcassonne are broken pavements along main streets, often blocked by cars which made pulling the suitcases on the way to the hotel a real struggle.

It was problem free. Very helpful staff, large secure car park at rear so easy to bring in and take out luggage. It was spotlessly clean and has a big separate shower. Big Leclerc supermarket and other stores nearby to buy food for dinner or have a meal.

Air con was not effective but thankfully it was cooler at night. Road in front was noisy but I use I pods to listen to an e- book when staying in hotels so it did not disturb my sleep. It is an older Ibis but the rooms have been updated.

Exactly what I needed - great location 15mins walk to the old city, with gated secure parking to the rear for my motorcycle. The room was comfortable, clean, and quiet. The breakfast was also surprisingly good - they even had non-dairy milk alternatives (though the actual breakfast room is very small and a bit disorganised!)

The hotel is a bit dated but nothing you wouldn't expect from one in this budget.

This is a great budget hotel in which to base yourself in Carcassonne. As others say, it's a fair distance from the central city and train station if you don't have a vehicle (like me), but the walk is not difficult nor is the road very busy or dangerous. Staff here are lovely, the room I had was comfortable and I enjoyed the breakfast selection in the morning. It's also an easy walk to the main entrance of the medieval town (Porte Narbonnaise), and you don't need to do a strenuous uphill walk as you would if walking from the city side. Highly recommended.

Everything was great

modest facilities but everything is clean, comfortable, food is fresh and breakfast lasts longer than usual. Affordable. Great Boulangerie across the road. Would recommend for the short stay.

It was a bit far from the city. Busses are not that frequent. Dining room is a bit too small and hard to get a place when it is busy. All those things are not too bad, just could be a little better.

It’s was clean and comfortable. We only wanted budget accommodation. The staff were super friendly and helpful. There was a lift to all floors and facilities on hand - drinks and snacks vending.

Nothing really. It was small, but we weren’t expecting huge anyway. It met all our expectations in terms of somewhere comfortable to sleep.

Very nice welcome for our three large dogs. Room was good and they gave us a room on the ground floor at the end of the corridor, so no disturbance to set the dogs barking. Very kind staff.

They were having a problem with the flow from the sink but were honest about it and contacted Suez to sort the problem out.

The staff was really friendly. The breakfast was quite good. The room was small but completely reach my expectations. The good thing is that the hotel is located at 20min walk from the Fortress. I definitely recommend this place for a short stay

The view wasnt exceptionnal. But this wasnt really a problem as we stayed only one night. Regarding the breakfast, if you would like an English breakfast, you are going to be disappointed. They only offer sweet options.

The staff were so good. They literally could not do enough for you. This hotel represents excellent value for money and is only a short distance from the medieval city. A great option for those with their feet under them but do take note, it is difficult to get a taxi to take you the short trip from the attractions to this hotel. We had a family member with us who has mobility issues and this was as an issue from us. Once you are in the hotel, the staff can wrangle a taxi for you and do so with pleasure.

Only thing I could possibly say is I would have liked another pillow but having already asked the staff for an extra towel and a hair dryer I felt too bad to go out and ask them for anything else.