Location was good for old city and city centre visit by foot. Style and design of the hotel modern and appealing. Breakfast was simple but nice. The open bar concept based on guest honesty to pay what they consumed gives a good trust based feeling by the owner.

My balcony door which led to the common patio was broken and could not be locked. I mentioned it to the owner and he told me that this was just happening and will be repaired. From the looks of it however it appeared to me that it had been broken for a while. Whilst nice design the quality of renovation was mediocre which leads to a limited noise isolation from the neighbouring room.

We liked the superb location and the view from our window. Everything was ready, the room was air conditioned and clean. The decor is boutique unique and beautiful. The common areas are tidy and clean. The staff in the morning were happy to see us and checked all was good. The access to the castle was perfect and there are restaurants and supermarkets nearby to buy picnic lunches to eat in the park. Breakfast was good - a range of sweet continental options with coffee machine coffee. The information booklet is in different languages and helpful although the section on what to do in a flood was interesting given the property is on a hill. All very thoughtful and comfortable.

Check in lacks in the personal touch but is still professional. The arrival process felt like something from a James Bind film - grey doors, codes, secret keys and a phone call to find out which key was yours. Perhaps normal these days? On a practical note: some ideas to develop… the shower tiled floor is very slippery and the toilet door wouldn’t close. The bathroom lights are on a sensor and come on automatically, even in the middle of the night. Also perhaps some black/breakfast teas - I just can’t do grapefruit or mint tea. Would be good to have the TV linked to the internet but no real matter as Carcasson is there on the doorstep. These things are minor and do not take away from a great stay.

Super clean, stylish and well-equipped rooms and kitchen. Shower and bed are really really comfortable. Breakfast was prepared well. Location is just around the citadel. There are several options for parking and they are proper parking places. Staff is friendly. I would love to come back and recommend to other people.

A few suggested improvements - there is only a small trash bin in the bathroom and no trash bin in the toilet. It’s not really convenient for ladies’ menstrual period. - In the shared kitchen, some bread in a box is moldy. I informed the staff and she immediately handled that. - Would be nice to inform guests that we can ask questions via messages. We arrived in the evening, and didn’t know who/how to contact at the beginning.

Is cosy, private and has a view to the walls from the terrace. The room was beautiful and the breakfast area too. Very well deocrated. The small swimming pool was refreshing for a really hot day and I laid in the terrace to read and have a drink- it was perfect. Read the instructions to get in if you will park next to the hotel, because we didnt and got lost. Our fault. The staff was always kind and helped us :).

This is very small, but I did not like the sensor light in the bethroom because it meant that it would wake up my husband. Also could be nice to have access to ice.

Pretty much everything. So clean, modern, very comfortable bed - had a great sleep. Perfect location. Amazing value for money.

Just the fact that it’s a bit confusing - a bit of a quest to find stuff around the kitchen. I know they serve breakfast, but because I was leaving early, it was a bit limited. Some pastries could be great, given very poor airport options. Couldn’t find a fridge - is there one? Would be a great addition.

Room and pool area exactly as pictured and very nice. Property is beautifully decorated and in a great location just below the citadel walls and within easy walking distance of everything in the city.

Property is unmanned except breakfast time so there isn't anyone to ask for advice about your stay /the city. Access to property is by two codes which are not sent to you until you request check-in via message in whatever app you booked through. We struggled to get in when we arrived as did at least two other sets of travellers staying at the same time. Breakfast is somewhat limited and only between the hours of 9 and 10am. The walls are very thin and if you are staying in the rooms next to the breakfast area you can hear everything - even the coffee machine - in the mornings.

Clean, located in a very white street. Stuff very friendly and helpful. Loved everything about this place. I’m effect location - 5 min to the castle and 10-15 min walk to the main city. About 20 min walk to train station. Breakfast was very lovely, not much choice but enough to start the day. Coffee, toast with jam, croissants, cereal, fruits.

Was a bit noisy during breakfast but then I asked the stuff to close the Fodor leading to breakfast room and issue was solved.

This property was excellent! Conveniently situated and great links to Carcassonne, only 20 minutes walk to the train station and 15 minutes into the town centre over Pont Vieux with lovely restaurants nearby. A stones throw from la cité and a nice walk to get there. Exceptionally clean, comfortable rooms with good air con and Netflix and WiFi. This hotel is a big city style in a town and I would strongly recommend. Lovely breakfast every morning with fresh pastries and coffees. Hosts are so friendly and I would come back in a heart beat.

We liked everything about the stylish property, the fantastic location, the bedrooms with really comfortable beds, the delicious breakfast, yoghurt, fruit, croissants, good coffee, and very friendly owners, who by the way don’t speak English and why should they! I speak French and they were very helpful when we asked about getting a taxi and where to eat.

Absolutely nothing only that I wish we’d had longer there.

We thought it was beautifully presented and had a welcoming modern deisgn. The room and bathroom were spacious and airy. We loved dipping in the pool after a hot day. The welcome drink was a lovely touch.

We found the instructions to access the property by car quite confusing. We also found it difficult not having any staff on site to help with this when we arrived. Parking outside was the best option. Breakfast although nice was lacking, as just sweets and bread available and no hot food. A bin in the room would have been good to have.