The location was ideal, in the midst of everything but without any noise. The home was clean and had games to play. The check in instructions were clear and easy to use at our convenience. We would stay here again if in the area.

The home only had 2 fans for 3 bedrooms. In the hot summer, the one AC unit in the dining room did not sufficiently cool all the bedrooms well.

The apartment as a whole was wonderful. Conveniently located for dining or sightseeing, it was also quite spacious and very comfortable for our group of 5. Well appointed with all we could need for a few days.

It was a bit hard to figure out entry (right off a restaurant), but the staff was so pleasant and helpful it was not a real issue.

Spacious, beautiful place in the centre of action and with everything you need in it i.e. extra towels, extra sheets, cuttlery, dishes, fridge, washing machine, dryer, coffee maker, teas, coffees etc. Amazing host who lets you be independent i.e. self check-in but who is always there for you and goes above and beyond (they dropped us to the lake and to the airport when we had trouble with the buses). Few mins walk from the castle and a bit longer (15mins) walk to the new town.

We stayed in a suite. The property manager sent the entrance code and procedure early so getting in was a breeze. The apartment is clean with fresh linens, hot water, good water pressure. The manager Clara, is super responsive. We loved the fact that we could bring groceries to cook in the well equipped kitchen and enjoy our meal at the dining table. We could sprawl on the dated sofa. The entire place is well heated and spacious. The bedroom has a closet and spare linens. Le Passage is within easy walking distance to The Citadel of Carcassonne and Chateau Comtal. There are a number of restaurants in the neighborhood. We stayed during January 2023 and experienced first snow in 10 years!!

The curtains seemed to be dusty. the shower was difficult to turn on.

Lovely location between the Cité and the town. Full of ancient charm but all mod cons and fully air conditioned on a really hot night

Mind your head! My husband nearly knocked himself out twice…not for tall people

The location, the size of the room, the availability of restaurants and cafes within a short walk. The bathroom was luxurious except there was only one tiny bar of soap.

When I arrived and picked up my keys, the property owner (or her son?) happened in at the same time and carried my baggage up the two flights of stairs. I could never have managed that alone.at my age and I always felt secure and safe. However there was nothing to inform me of the wifi password until my last day. When leaving, I had to wrestle my baggage down the 2 flights of stairs by myself. Some way of contacting the owner's would have been a great help.

This was an amazing find! Located 10mins from the city ruins and on a lovely little street with restaurants. For 2 adults and 3 children the fact it had 3 separate bedrooms and 2 toilets was a real plus point. The host could not have been more accommodation and responsive. Any time I needed help she replied straight away. It is a quirky building with sloped floors and small windows but I think that just added go the experience. Fantastic value for money and we loved our 3 night stay!

Some noise came through the windows at night but not enough to put us off going back again

Good location near the old town and close to restaurants etc Air-conditioning was essential in high heat.

Only 1 mug provided ‘Fridge’ too small to be useful Cutlery provided, but no plates.

Le Passage is spotlessly clean and well equipped. A fully functional kitchen, (even though we only used the fridge and coffee machine) and a bathroom that would rival the poshest boutique hotels. Amazing rain shower, just what was needed after a day of exploring Carcassonne in the heat. The apartment slept five people easily, two very comfortable bedrooms and a large sofa bed, all with fresh clean linen provided, the two double beds were already made up upon arrival. Towels were also provided. The apartment is located a short walk from both the old and the new cities, so ideally positioned for visiting both. It is above (two flights of stairs) a lovely restaurant/bar that has a good menu. We had tapas there and they were delicious. We found the apartment with relative ease from the address given in the correspondence and parking at the back was free. We would highly recommend Le Passage as an ideal and comfortable base for visiting Carcassonne.

Everything was perfect. Beautifully kept apartment right in center of the area walking distance from the fort and the new town. Great places to eat right on the street. The host was very kind to let us check out at leisure. Would highly recommend the place

Nothing negative