Breakfast was good , variety of the food . the owners are helpful , knowledgeable. Location is close to everything. It is possible to have a 3 course dinner . Hotel is located close to the market and walking distance from train station. very close to the hotel is an elevator can be use to go to sanctuary. I highly recommend the hotel .

A lovely stay in this lovely hotel. Very friendly and helpful staff. They could not have been more helpful. The hotel was very clean. Facilities were very good and a very good breakfast every morning. A little outside the main area of Lourdes, which we saw as a benefit but only a few minutes walk away, so still very close. We’d gladly stay here again. Highly recommend.

There was nothing.

Friendly family run hotel. Owners were very welcoming. Had a nice view of the Pyrenees from my room. Hotel was in a quiet area, slept well.

Small walk up the hill to the hotel, but it wasn't a problem. Only ten minutes walk from the Grotto so it was worth the walk to escape the crowds... Would have been nice to have a kettle in the room.

Clean 3 star hotel. Good breakfast and nice simple dinner which is good value for money. The hosts were lovely very helpful. Good location near grotto and market as well. Good size family room with separate toilet and bathroom. Nice clean sheets and towels and room was cleaned daily. Air con, nice comfy beds and we had a small balcony which was nice.

Location is not too far from grotto approx 15 minutes walk however on a steep climb which can be tricky for elderly people..

The hotel, while close to everything, is very quiet. The staff spoke excellent English and were very helpful. We were especially happy with our “superior “ room, which was spacious and had access to a rooftop terrace.

Excellent value for money. The room (including bathroom) was spacious and exceptionally clean. The location was perfect and within a short walking distance to the sanctuary.

It wasn't clear that we needed reception to activate the air conditioner in our room. The card machine also didn't work so we had to pay using cash.

The staff was kind and quick to help. The hotel was very good for uncomplicated, convenient and comfortable accommodation when you want to simply enjoy Lourdes. The room was regularly and nicely cleaned.

A shelf in my closet was a bit broken.

This is the second time I stayed in this hotel. The staff is incredibly polite and friendly. This time they even tolerate my terrible French. I recommend very much this hotel. All hotels in Lourdes are going through trying times, as the expenses are going high and the pelegrins are visiting less. Let's support this business by visiting them!

I like it all. There was a little incident that shows how kind the staff is. I arrived one night with my spouse and she wanted a coffee very much. The gentleman in the reception prepared an espresso for her, but at that time we did not had the coins needed to pay. In the day after, she went back to pay and he did not want to receive. That espresso was on the house. These little things capture our attention these days.

The hotel is perfectly located in Lourdes, and for 9 euro per day you can park your car at the hotel, with large parking spaces. The staff was very friendly and helpful. The breakfast buffet had enough choices for us. I would recommend this hotel for a short visit to Lourdes.

So we arrived very late to the hotel, and they were kind to allow us to check in in, it was about 1130pm. That was very generous of them. I loved most the accessibility for my infant son, taking a stroller, and the size of the room. The breakfast was a great value for the location, a petit d'journier. It was perhaps 10min walking to the Grotto, where based on their location you could take a lift in the neighborhood or just walk down. There also is ample space in the Garage, which is covered and has assigned parking spaces for guests of you request one. This is important if you are traveling by car, because many other hotels do not have adequate parking. We traveled with a our 4month old son, they offered us a crib, which was very nice.There are no mini fridges, so if you are a person traveling with baby bottles/milk or things that require refrigeration, just the hotel staff and they can store it for you. Another added ambience to the hotel is the staff are very knowledgeable of the local area and are happy to allow you to try local French wine form Southern France, and you can take a bottle home for a great price. If we return, we will probably stay again, this was a very family friendly, accessible hotel if you are conducting a pilgrimage to Lourdes or want to enjoy the numerous outdoor recreation activities of the High Pyrenees.

We have no complaints, they were very accommodating for us