This hotel was the perfect spot to stay at for our pilgrimage visit to Lourdes. From check in to check out, everything went more than smoothly. The owners, a lovely couple, treated us like family. They upgraded our rooms, gave us recommendations for our stay, offered us coffee and homemade cookies and a great conversation which made our experience with them so special. The room was impeccable and the beds very comfortable. They have very competitive prices for the area and our experience with them was worth double the price we payed. We would definitely be coming back on our next visits.

If I can, I will give double five starts. The room is good for the price that we pay. All works well, the wifi, shower, toilet. We bought food from outside, we were allowed to use the dining room and borrowed the cuttlery. Location is great, only 10mins walk to the gate of the Sanctuary. Carefour is just nearby. Additionally, we cant find any shuttle bus to airport on Sunday but the hotel owner informed us the exact timing. He also offered to send us to the bus stop for free. When we arrived, I realized that I left my watch in the bar. He calmed me down by humming in the traffic jam. He said not to worry that we still have time and he will drop me on the second bus stop. He refused to take any additional fees. Thank you so much ans bless you with lots of grace throughout your life.

The hotel was in a good position about 10 minutes walk from the Railway Station. A 10 minute walk downhill to the Grotto. The owners were very nice and helpful. The hotel and town were very quiet due to it being out of season. The hotel had a restaurant which was mainly closed. I would guess it would be busy in season.

Our room was a good size however the bathroom was quite small. The shower was handheld which I did not like. A fitting on the wall to hold the shower would make it far easier to shower

We were really impressed with this Hotel and the kindness of the staff who all I can say are absolutely the best, so polite and helpful and go and beyond what is normal to assist in making their guests have a memorable experience while staying in this Hotel. Super clean and comfortable with a great full breakfast, in a great location, we would have no hesitation is recommending this Hotel to anyone looking for a comfortable and safe place to stay while in Lourdes.

Nothing - all very good

The location of the hotel is amazing and accessible to all the tourist attractions of this beautiful town/city. Has amazing views and overview of the beautiful city life and night life. The staff are amazing and super helpful and kind towards their customers and has a very family vibe. I recommend this place to everyone who loves a hotel that treats you as part of their family and not only as a customer. Shall be back soon.

None

I expected very little for the price of 36 EUR per night, and was pleasently surprised: 1. the receptionist upon our arrival wet out of her way to help find us room available for early check-in 2. The room was very comfortable and clearly a lot of attention is being put into cleaning 3. The location is great Overall, great bargain option for a stay in the heart of Lourdes!

Only a slight inconvenience: The hotel was clearly battling some black mould in the bathroom and the room smelled strongly of the anti-mould chemical. I do not think it is a cause to complain as it is good to see the issue was being adressed and also we got the room early, so normally it may have managed to be ventilated better before check in.

First of all, the pictures do not do this place justice!! The bedroom decor is ok! It's not your 5* palace but it's well worth the cost. The place is clean, the beds are comfortable, the breakfast for €7 is simple but worth it. The shower is basic and a bit smallish BUT plenty of pressure and hot water, not like other places we have stayed at around the world where they run out of hot water!

Nothing. The owners were great.

The location was excellent and so was the value. The staff was kind and friendly. They also accommodated us with our late arrival. It was also very clean.

Three of us slept very well and our beds were comfortable. One of us had a single bed with a broken spring and he couldn’t get comfortable. Also there was no fan nor air conditioning which I didn’t mind because we could open the windows for fresh air.

Very clean, the receptionist is friendly and provides useful initial information about the city and they allowed us to store our bags after check-out. The double room was small but clean, so if you're looking for an affordable place to stay in Lourdes, this is a solid option.

This hotel has definitely seen better days—you might notice a broken bathroom tile or a shower that's not fully functional.

Location was perfect. Very close to the tourism office, very close to the main bus and train stations and a short walk to the Sanctuary of Lourdes. Château Fort Musée Pyrénéen is just behind the hotel. Hospitality wise, the owners and staff make you feel at home. In fact the owner waited for me very patiently, till about 01.30am in the morning, after my very delayed flight. A hearty breakfast to keep you full for a few hours is taken care of by the owners too at a very nominal price. A lot of restaurants nearby too. Room had everything needed, including TV. Speak English, Portuguese, Spanish and French and you"ll be well understood. Well worth the stay, will surely return.

Not sure if I lacked anything else with my offered price.