Great location, friendly staff who spoke English, extremely clean, daily room service, and a good breakfast. Great experience.

Coffee machine was down leaving 50 people to get coffee from the one working machine. 15 minute wait for coffee or a refill. Need to refill the in-room tea and coffee packets. Maids are only allowed to give packets at check-in. They cannot restock the packets. Change hotel policy. The bags are cheap and a good service with positive feedback if readily avaliable.

Location is very near to sanctuary. Only 5 minute slow walk to reach sanctuary. Room was very clean. towel was provided for each guest and changed daily if requested. bathroom has a hot shower. Breakfast has many option including bread, sausage, bacon, yogurt, various hot prepared eggs. Staff was courteous, helpful and very speedy in check in and check out process.

some of the room bath tub a bit slippery and difficult to get into.

The location was perfect, the staff were wonderful, polite, helpful and very friendly. The room was perfect, very comfortable. There was a delicious menu available to consider each day for lunch and dinner. There was ample to choose from for breakfast as well

The staff was extremely helpful and friendly. The hotel itself is literally located across the street from the Sanctuary of Lourdes so this was a plus especially for my mother who has trouble walking long distances. Dinner was amazing, even better than some we had in Paris.

They up graded our room! The staff was extremely helpful and the bartender made us a wonderful drink. The dinner was very delicious. We really enjoyed our stay!! Thank you

The breakfast was cold as the sterno was out. For the price we wouldn’t do that again!

Huge bathroom with wet room style shower normally allocated to less able bodied persons but it was a joy to use & it had a large double door which opened out to our large balcony & connected with the bedroom balcony & door also.

We didn’t try breakfast this year as it was so poor last year but to be honest I did not even look at the breakfast bar but it was very busy & full of people as I left at 7.15 to attend early Mass

Everything was perfect from the moment we arrived until we left yesterday. The staff are truly wonderful and so so helpful. Our room was extremely clean and a wonderful view. We loved every moment of our stay and will return next year.

the hotel was centrally located and within walking distance to the sanctuary. the staff was very nice and helpful. the rooms were simple but clean.

upon check out we were charged for the breakfast in the hotel, but we had already paid for the breakfast and not charged to the room. so i suggest thoroughly checking your bill upon check out.

The front desk staff was excellent Simon and Paulo to name a few. All were superb in helping the guest with a genuine smile. The location to the Grotto is the best in town .

Nothing really

Hotel Moderne was so conveniently located outside the Lourdes Sanctuary. The room was comfortable and well lighted with nice big windows. The staff in the front desk were pleasant and very accommodating. The restaurant had very good food. There are a lot of shops and restaurants around it.