The beds were very comfortable and the room was exactly as pictured and described. The staff met us and helped us find our rooms and get settled. We were jet lagged and so that was helpful.

We had trouble exiting the area the next morning and didn't really have clear instructions on how to do that. We didn't realize we were inside a complex with exit requirements. It took us about 45 minutes and someone finally took pity on us and let us out.

It is a cozy and romantic hotel. The room on the 3rd floor is amazing. The bed is enormous and very comfortable. The bathroom is very clean and has all the necessary utensils. The second small room is perfect for children - they have their own room, which gives them the filing of privacy. The small roof windows make this room even more romantic. The WiFi works well, and air-conditioning in the room is really very helpful during the hot summer days. The staff is very friendly and helpful. The restaurant just by the door of the hotel serves very good food - recommended. If you travel by car you will find parking spots in the public parking around (with the parking fee from 9 a.m. to 8 p.m.). The hotel is a walking distance from all of Strasbourg's must-see places.

A few wooden steps with the suitcase to the apartment after leaving the tiny elevator on the 3rd floor. But it is nothing when you open the doors of your romantic apartment.

Very clean and great location , just next to the touristic sights but outside the crowds

The only thing I believe could be improved is the heating situation. Both rooms were cold when we arrived. It was already cold enough outside and a 18 C temperature is not warm enough. I wish they could assure the rooms are heated up before arrivals, otherwise we wait already inside until the temperature rises.

Great location but a bit hard to find due to no visible logo name on outside of building. But the staff was wonderful and a nice stay overall.

Shower was a bit awkward and got the entire bathroom wet but what great water pressure.

It is a very lovely place. The rooms are spacious, bathroom ok, but the best part is the people. Rarely have i seen kinder people, they really take care of you and make you feel like family.

The room was beautiful and HUGE! Felt historic and very nice. The location is great. Walking distance to all the Christmas markets.

Beautiful deluxe family room at the top of the building, with excellent Air-Conditioning, beautiful furnishings, and comfortable mattress. Great dinner and breakfast, with very very friendly staff.

Breakfast was usually great, with some lovely staff. It was only on their day of that it wasn't quite as good, but generally excellent and very friendly service.

The room was impeccable. The bed was comfortable. The bathroom was pristine and in perfect working order.

The rooms are spacious, and well designed. Big king bed which is unusual in Europe. The triple room very convenient for 3 kids. Location is just perfect