The hotel staff welcomed us and made our stay pleasant. I truly recommend Shota@Rustaveli for your Tbilisi trip. The hotel is located slightly away from the main road in New City, Tbilisi, next to the parliament building which is very safe. The hotel is also within walking distance to public transport. They offered breakfast with continental and local food variety and the kitchen staff were truly helpful with your menu orders. Housekeeping staff made our stay more pleasant as they ensured the room is spanking clean everyday after our return from exploring the city..Front desk staff were accommodating to our requests. If you want to dine outside, the hotel is nearby to ranges of restaurants and bars along the main road.

Great botique hotel with unbelievably convenient location. It is walking distance to everything, from highlights to meetup points of tours and quite. Rooms are big and well looked after. Our initial room for family of 4 was smaller than we expected and they give us a free upgrade to 307 layout which is great size that will make you feel like you are in an airbnb flat. Front office manager Anna did her best to make our vacation pleasant. Room layouts are attached for families like us to request spesific rooms. Unlike many places in Georgia people front office team actually smile at this hotel. It really changes the experience. You feel like you are getting a service when people smile Very clean and very good internet as well Breakfast has fine dining feeling. Thanks to the daytime receptionist team we got the best advice for local good and went to Zodiaqo which is literally 200 meters away. Definitely will stay again. Strongly suggested

Breakfast team still needs to smile a bit. Service is great but they are a bit robotic.

stunning place! absolutely worth the money and your time in Tbilisi. Great location in the city center and easy to get everywhere. Very stylish and modern place. We booked 3 rooms for our family and each of them were great : clean, cozy and spacious. We also really enjoyed restaurant downstairs for dinner. special thanks to the staff of the hotel, everyone was super friendly from the reservation process, when I had questions about bathrooms in the room, till the check out. oh and I fell in love with their “I want to sleep” rabbit toy that they use instead of ‘Do not disturb’ sign.

I wouldn’t say that we didn’t like it , just keep in mind that some rooms have “open” bathroom concept. 1 of our rooms (we booked 3 standard rooms) had see through windows from bedroom to bathroom. but the couple that stayed there didn’t really mind it ☺️

We love the spacious rooms and the accommodating staff who helped us arrange tours, and book transfers. The hotel serves a really good breakfast. The location is in a very safe and clean area near the parliament, and close to sightseeing, restaurants and shopping.

The restaurant was closed for dinner and room service, and we did not know this- it was only open for breakfast. The whole building is on the same airconditioning, so it became too warm for us at that time of year- thankfully we had windows that opened for fresh air

First things first. The location of the hotel is just excellent. It is located in the very heart of the Old Tbilisi, right behind the Parliament. This way you get two contradictory benefits at once - you are both in the very center of the city, but in a very quiet street at the same time. Plus, there is always a police patrol near the hotel - so your safety is re-assured. The building itself is in the excellent state, lifts are working perfectly and I never faced a wait line. The interior design of the lobby, common areas and rooms is just superior. The owners invested in the design project pretty seriously. Our room was beautiful, very... no... very-very-spacey, with the excellent design touches and a really huge comfortable bed. Shower, toilet, bath tube - everything in the excellent state and look as they never used before. Really, the room is even more beautiful than on photos. There is a hairdryer, shoe brush, robes, shower caps, a lot of towels, tooth brushes, teapot and free water. Any non-free items from the mini-bar has a sticker to avoid confusion. Next, this room is definitely made for the couples in love. Like just married, or who feel like they're just married. Well, the matted glass of the toilet door is not transparent, but expect certain trust between people sharing the room. ))) Listen to me, only go to the bath if you have no further plans for that day. It's uber relaxing. The room itself is just an Instagram photozone, trust me. Unfortunately, I can't share the photos we made there - they are way too good )) Finally, all the personnel are very professional, helpful and friendly. But I must admit George - he is sooo excellent that he should train others ))

We were warned that our room has no balcony and we had to get outside to smoke. No way to complain as long as it was my decision, but make sure you ask personnel for a similar room with a balcony if they are available. Second, the hotel restaurant is not to my taste. I'm not fond of Italian cuisine, and the jazz music is very loud (though, very good). On the other hand, you are in the city center and there are plenty of restaurants you can reach by foot. Additionally, there is a Mister Cook canteen on Shevchenko 5 (3 mins by foot) where you can quickly get a good lunch for a low price. The mini-grocery is right near the canteen, so it's not an issue to buy water, strong drinks, and cigarettes right near the hotel. Lastly, it's very hard to get out of the room to see Tbilisi))

The Location & Staff. The location is excellent, but we had two problems. The first was the shower, which was not working correctly, and the second was that the kitchen staff decided to close the restaurant sooner, which caused us an uncomfortable situation. The General Manager asked how we felt, we explained what had happened, and they showed great behavior. That's why I will stay there again.

The kitchen staff made us feel uncomfortable, The room service didn't check if everything was working or not.

It's on a hill one block up from a main street. When we walked down, we wanted to cross over the main street and had to walk all the way to Freedom Sq., use the underground street crossing, to get to the other side of town, Old Town. As the crow flies, it's close, but it was a long walk because of the 6 or 8 lane main street. Breakfast was on the expensive side. 60 lari ($21) for all the buffet and 40 lari (14) if you just wanted hot food. That's high for TBS.

Going up and down the hill. It's a lovely property and good value. Room is on the small side, but well laid out. Didn't like not being able to more easily get to Old Town.

Rooms are very comfortable, breakfast is delicious, the location is wonderful and the staff is amazing. I would like to mention in particular Gocha and Lili. Just one thing I want to ask, I saw from time to time a very sad brown dog, probably deserted by his family because he has a collar and she was sitting in the same place as though waiting for them to come back and take her home :( Please take care of her it would make us very happy.

Nothing

Absolutely everything. The room was unbeatable, the hotel kitchen amazing, the location perfect, but above all the staff. They really make you feel at home !!!! I have only good words for absolutely everyone but, I would like to highlight very specially Ana and Salomé for always going out of their way to help, their knowledge of restaurants and leisure places, and their permanent smile that makes you start to love Georgians as soon as you arrive. Also Nika and of course Nino for their kindness, efficiency and friendliness. It is a pleasure to stay here. I don't know who does the staff selection in this hotel but he is a genius 😉.

I just have to leave in a few days

This was the best hotel experience we had in Georgia. The rooms are quite large (not huge), with a huge King size bed (2.20 x 2.20), hardwood floors, excellent noise insulataion, and a perfect shower (that did not leak a drop into the bathroom, a very uncommon treat in Georgia). The staff was helpful with making reservation and finding out information. The location is also excellent, just by the parliament, off Rustaveli ave., with easy access to all the museums and to the old city.

none. everything was great :-)