I must mention that the staff has been very polite and supportive throughout this process and they know English very well. Breakfast was good.

I booked a Suite room for my stay and specifically selected this hotel for this reason. However, upon checking in, I was informed that the Suite rooms were fully occupied and was instead given a Quadrat/Family room. Additionally, I noticed that the intercom system is unavailable, meaning that if any issues arise, I would need to go down to the reception in person.

Spacious room, neat and clean with daily house keeping. The beds were super comfortable. We had the room with the attached garden and it was a bliss to chill there in the nights. Extremely practical and affordable. Away from the hustle and bustle of the old town if you are seeking a scenic and peaceful stay. However, only a few mins walk from the city center so it was a win win for us. The staff, especially Yousef, went out of their way to accommodate us and make out stay a memorable one. The breakfast was amazing and sumptuous. It was something we really looked forward to every morning. All in all, a solid 10 out of 10!

Nothing to dislike. Loved our stay there and would definitely want to come back, soon.

Location is very near to all the tourist palaces, and the food is Halal in the property, the Night Manager Mr. Yousuf very supportive and very respectful, he care the guests very well, all the time asking us if we need anything so we feel very comfortable in the hotel, we feel like home during our stay. In the checkout time he carried our luggage by himself until to the car even though we told him we can do it by our self but he didn’t let us carry anything, we are with a kid and infant good thing is the hotel not allowing pet so it’s very safety for babies. Hotel is very clean and neat. Special Thank to Mr. Yousuf!

Our room little cold it maybe because of the weather on that day was very windy and so cold weather. It was the 1st day in Tbilisi snow going to start.

We initially booked 3 nights because we weren’t sure about the hotel’s condition but we ended up extending our stay at THE ONE hotel for 7 nights (our whole stay in Georgia). The location of the hotel is convenient we traveled around tibilisi by walking and most of the good restaurants and famous attractions were located 15-20 mins by walk. The grocery store and pharmacy were around 7 mins walking. Although the hotel was located close to touristic attractions, the place was quiet and peaceful since it’s inside an alley. The staff were always ready to offer their help and rooms were cleaned every 2 days if not daily (you can always ask for clean up in case they didn’t and they will directly respond). The rooms had towels, shampoo, shower gel, slippers, water, coffee, tea, and all the useful items you might need. We stayed in both budget double room and standard double room and of course we highly advise to pay extra money to get the standard double room since it has bigger bathroom, more space to move around, and better ventilation. I was really satisfied with the cleanliness of the floor, bedsheets, and most importantly the bathroom. The breakfast was also good enough to start the day offering a variety of item from eggs, cheese, ham, bread, fruits, cereals, sweets, hot and cold drinks.

The floor was made of tiles to it was always freezing cold but it was okay with slipper or socks. Wifi was slow sometimes

Our stay at the hotel from May 3rd to May 9th was a delightful experience. Tucked away at the end of a serene dead-end alley, the hotel offered a peaceful retreat. The rooms were not only spotless and spacious but also well-appointed with all the necessities for our stay. The highlight, however, was the exemplary staff, particularly the gentlemen at the front desk: Adam, Bisher, and Youssouf. Their kindness and efficiency surpassed any hotel management team I've encountered. Additionally, I'd like to express my gratitude to Mr. Hassan, the owner, whose gracious demeanor left a lasting impression when we met him towards the end of our stay. Their collective efforts to accommodate our needs promptly and their warm hospitality ensured that our stay was nothing short of memorable. My sincerest thanks to all of you for such a wonderful experience.

My stay at the hotel was outstanding, thanks to top-notch services across the board. The heating was perfectly cozy upon arrival, ensuring immediate comfort. The room was spacious, elegantly furnished, and the bed was incredibly comfortable, making for restful nights. Cleanliness was impeccable throughout, with every corner of the room maintained to the highest standard. The hospitality was exceptional, with the staff going out of their way to accommodate every request with a smile. The breakfast offered a delightful variety of high-quality options, ensuring a great start to each day. A special shoutout to Mr. Yousef at reception, whose professionalism, warmth, and local knowledge significantly enhanced my experience. His dedication to guest satisfaction was evident in his attentive and personalized service. In summary, this hotel offers a perfect blend of comfort, cleanliness, and exceptional service, making it an ideal choice for anyone seeking a memorable stay.

A wonderful hotel close to the main attractions of Tbilisi. At the same time, it is located in a quiet and peaceful place. Excellent mattress and bed. I slept just great! I recommend taking a room with its own small garden, as I did. Very friendly receptionist and other staff who were always ready to help. Quality breakfast, which had all the necessary ingredients.

There were a few minor details that didn't affect the overall impression. I won't even list them, because even taking them into account, the price of accommodation is much lower than the hotel deserves.

✅ very attentive and accommodating staff from the reception very helpful and welcoming most especially Mr.Yousef ✅Food serve fresh and hot meal and the staff very very friendly they make sure all well served ✅ the room service excellent daily they clean fresh towels everyday they refill the toiletries. And most especially the BATHROOM The Shower i could stay for 1 hour for shower bath😂😂😂 ✅ location very near in the city Thats why I extend my stay for 3 nights because in One terrace hotel they clients satisfaction on their Top Priority. I cannot ask for more❤️ You won’t regret it❤️❤️❤️

The room and the building were quite welcoming and aesthetically pleasant. There were also some paintings that added very much to the way it looked. The bed was confortable and the facilites were cleaned every day, adding a new shower gel, toothpaste and tooth brush. The breakfast was diverse, presenting a choice of salty food, sweets and local food. We want to give some special words of appreciation to Youssouf for all the hospitality, availabilty and care throughout the stay.

There was a problem with the Air conditioning, so the room was quite cold. It was told to us that there is an issue in specific months (October and November) so it appears to be seasonal. We received additional blankets after requesting, which helped and mitigated the issue.

The manager is very kind and made sure we have all we need. I especially like the chef in charge of breakfast, she is very warm and welcoming. I think there is a bar but we have not tried it as we only learned on the last night of our stay. The property is close to the old city and bolt taxi is easy to book.

Breakfast is basic as hot dishes needs improvement, limited variety and does not change - so we have exactly the same options every single day in our 3-night stay. There is a lift at the property but sometimes it is not working.