Clean (although a bit basic, nothing luxurious) and affordable hotel, built just inside the train station -- and for this reason the transportation is extremely good, and there are also countless fast food restaurants in the close proximity, even on bank holidays (Rewe, McDonalds etc. etc.). 3 minutes (by train) from the city center (Alexanderplatz). The personnel is extremely polite, the hotel is neat and clean, very good price for the value. Perfect both for visitors of Uber Arena Berlin and also for families with small kids thanks to the great transportation and restaurant options. Btw. I usually have difficulties with sleeping in hotels, but in this hotel I had a good sleep! Unless you are looking for an expensive, luxurious wellness centrum, I highly recommend this hotel.

Nothing to mention here, absolutely good service.

The Hotel is a part of the buidling for the Ost Bahnhof. It is very central to many parts of Berlin where you may want to spend time as well as a short walk from the Uber Arena if you are attending an event there plus it is very easy to find. Everything was perfectly clean, the furniture a bit dated, but in perfect condition. I would certainly stay here again.

Due to the hotel being a part of the railway station, you will of course have people outside, who hang around such areas. I stayed on a Saturday night, left my windows closed during the night as I was on the first floor and could hear everything happening right downtairs, right outside, at the bus stop. Sunday morning when I opened my window for some fresh air, I could hear people outside, that were obviously still drunk from the night before, throwing up and could hear their attempted conversations. I would still stay here again - I just closed my windows again shortly after and the problem was solved.

Beds were comfortable although would have been nice to have choice of pillow as it was pretty soft. Room had everything you would need for a short break and was a decent size for two people. Bathroom was a good size aswell and the shower had great water pressure. The best part of the hotel was the location. It was right next to Ostbahnhof Station so very convenient for travelling using the U bahn and the S bahn. It was also a great price for the three nights we stayed. We were able to get a travel pass for our stay from reception once we had signed up to H rewards online. This was an added bonus and saved us quite a bit on train tickets

We weren't offered to get breakfast added when we checked in. Rooms could have been updated as felt in need of refurbishment

It was practically located in the same block as the metro/railway station and therefore it was ideal location for a trip in the middle of the winter season. There were plenty of places to get brewed coffee, food and groceries (the last two were below ground level).

The doors on the shower didn't stay closed so water spilled outside the cabinet. The dispenser with shower gel must have been nearly emtpy as it ran out after in the middle of the first shower. The container by the sink contained shampoo & conditioner, not the expecet soap/shower gel-like product. The TV-set didn't have an guest accessible HDMI connector for using my own device, which prevented the use of a larger screen. It had a USB type A-port on a cable, but I don't travel with archived media.

Location, location, location. You are literally living on an S-Bahn which allows for the almost instant access to all of the city. Combine that with the free public transport ticket for the whole duration of the stay (you should definitely ask for it on the reception desk), and you’ve got a perfect match! And even though we were always 3 minutes away from the train, it was very quiet in the room. And on top of that there’s also daily room service. I’m blown away by the price/quality of this place.

Given that it’s a train station, the surrounding area is not perfect. But there was never really a time when it bothered us, because the walk from a train to your room literally takes 3 minutes. Another potential problem is that the room doesn’t have AC, and it sometimes gets pretty hot, even in May. But provided fan was solving this issue. Not sure if it would work as well during hotter summer months.

Located in Ostbahnhof, which offers you a lot of mobility. If you book through the hotel's own website, you will get a complimentary public transportation ticket as a gift. When you first arrive, you are directed to a computer kiosk for check-in, after you enter all your information and pay, the machine gives you your room key. The room was nice, clean, warm and noise-free. There is a kettle, tea/coffee and a complimentary bottle of water in the room. Breakfast is excellent with many delicious choices, spacious room. Alexanderplatz is very close: 2km on foot or 2 stops by train. There is a very big grocery store inside Ostbahnhoff which is open all the time and meets all your needs. The hotel neighborhood is quite safe for walking in the night.

Spacious, clean room and bathroom. Fridge in main room which was very useful as breakfast was not included so I could buy my own food and keep it in the room; due to the excellent location there were 2 supermarkets within the Station complex and several places to get warm food too. Opening window; seems that there was no aircon but the room was warm enough and there was a pedestal fan (that I did not have to use).

Would have been good if there had been air conditioning; temperature was OK during my stay but if it had been during the summer or unseasonably hot, it could have been an issue. I also had issues with the wifi connection speed and stability - it kept dropping out on my laptop, meaning that I was unable to do some work stuff that I had hoped to do whilst I was away from home. My room had a view of an internal "courtyard", so nothing interesting to see.

The hotel is located right at Ostbahnhof Station, so instant access to S-bahn and RE trains. Also there were alot of bakeries and food places inside the station, aswell as Rewe and Penny markets in the underground level. Only 500 meters from the start of East Side Gallery. The hotel also offers a card with unlimited transport within ABC zones for the duration of your stay, which includes u-bahn, s-bahn and buses (you have to register online as h-rewards member before you get this).

The pillows should be replaced for better (normal) ones; the one's they have are of square shape and very soft..not very convenient for sleeping. Also the wifi is not the best and should be improved...

Situated in the famous Ostbahnhof railway station, this hotel is in an excellent location for exploring the East Gallery and the area around. We were provided with a free travel pass so used Berlin's excellent public transport for no cost at all for our entire trip including the transfer back to the airport. That's a worthwhile saving that puts the already reasonable cost of the hotel into sharp perspective. We didn't bother with breakfast as there are so many other options in the station. The room was clean and quiet despite being next to the railway tracks. There was a fridge in the room to keep our drinks cool. Use of wifi and TV were problem free. Bathroom facilities were fine. All of the staff we dealt with were friendly and helpful. On our checkout day we used the free left luggage facility before heading home later in the day.

Aircon might be an issue for some but there was average summer weather during our stay and we were fine. We would have liked hot drink making facilities in the room but there are excellent options in the station.

The location of the hotel, exactly in the train station, excellent connections to the city. The room was serviced daily. Beds were comfortable. Joining the rewards programme offered free transport ticket, that was fantastic. Room was basic but had everything needed. Staff was friendly and helpful. Would definitely stay here again!

The hotel looks a bit old, in need of a refurbishment, but that is not a major issue. The carpet in the room was stained. There was no AC but the rom had a fan.