Staff: The staff seemed really happy to be there. They were very respectful and accommodating. Utilities: From the mini bar in the room, to the complimentary still water. And to the little sweets offered at the entrance of the hotel. I would say that the hotel tries every trick in the book to keep you happy. And it does. It seems like it has kept the hotel values of accommodation first, while nickel and diming your customers (trying to cheap out) takes a back seat. AC: The air conditioning unit in the room was really good. Too good in some cases. But I prefer it that way instead of choosing a weaker unit. Cleanliness: The room was really clean and I was happy with both the bathroom's cleanliness as well as the room's Condition: It seemed like the room had its priorities right. Everything was really well kept and in perfect working condition. Well done on that too.

Elevator: The hotel had only one elevator. I don't know if there were other hidden ones but the poor thing was going through the motions. It was trying to alternate between assisting the service team that were hard at work and the customers in all the different floors.

The hotel has a perfect location, nice size (not too big, feels intimate somehow), super-clean, reasonably priced - and importantly, really friendly and helpful staff. Checked in last night (2 Nov) and was warmly welcomed by the receptionist (young man with beard and eye glasses) and the equally friendly young lady (dark hair) working alongside him. Same for this morning's check-out, received lots of tourist tips at the check-out, from a young blond man at the reception desk. Please thank them on my behalf for their smiles and professionalism! Keep it up!

Nothing.

We were there three nights and it was a real nice stay. Excellent staff, clean room with almost all amenities that one needed for the stay, perfect location: close to main train station and the old city and many restaurants. The atmosphere was calm and hospitable, which was also very important for us. They had a green house-keeping option which was a new idea for us and good choice for visitors.

Would have been great to have an electric kettle in the room. But that is more like a wish than complain. It was basically the only thing that we missed during our stay.

This unpretentious, yet comfortable hotel is located within a 5-minute tram ride (#708/709) from Central Station and a 10-minute walk from the historic center of Düsseldorf. There are plenty of great restaurants, shops, and attractions within walking distance. Despite its central location, the hotel is just slightly off some major roads in a more residential (and, thereby, quiet) area. The hotel itself is mid-sized with super-friendly staff. Facilities are somewhat limited, but with everything one could want a short distance away, this didn't bother us at all. Breakfast is buffet-style and plentiful and costs EUR 19.00 per person. (Unless you only need a cup of coffee and a pastry in the morning, going out in the morning will cost you about the same elsewhere.) We booked a Junior Suite and got what to us was a surprisingly large space on the top floor with windows all around (room 511). Considering what we paid, this was a great value and made us feel right at home.

The only thing we disliked was the speed of WiFi which hovered around a disappointing 2 Mbps most of the time. Other than that, it would have been nice to have breakfast included by default, but given plenty of options in the vicinity for those who don't need a buffet-style meal in the morning, this was quite all right.

The location is absolutely perfect for walking around the city, approx 10-15 minutes to everywhere, train station, old town, the Rhine., Konigsallee boutiques. Local supermarkets and restaurant on the same street. The staff we spoke with were all super friendly and professional (allowed us to store luggage after check out, offered us free drink for declining daily clean). The reception/bar was fully staffed during our stay. We booked two rooms. The suite was clean, spacious, fully equipped with kettle/nespresso machine, hairdryer, toiletries. Comfortable clean beds. We didn't book breakfast.

The single room was the perfect size for our needs however unfortunately the room smelt so badly of stale smoke we had to leave the window open. I would definitely ask to move rooms next time. The tea making facilities were also missing from the room.

Great location, close to Ubahn stop, train station as well as shopping district. Room for 1 was compact and yet nicely designed and spacious enough. Big open windows gave a feeling of space and offered ample sunlight and air. Bed was super comfy and room was clean. Overall I would choose the same hotel if I came back. Oh and next door they have 2 amazing eateries - Rosie's and La Cucina and both serve great food. Hotel staff were friendly and helpful.

The breakfast was decent but variety was lacking. certain items had gone cold. But again the staff were very nice, so it did not matter as such.

Great hotel for a one night stay! Staff were fantastic at check in and check out. I stayed in the single room and it was the perfect size for what I needed for the night. Facilities were nice, bed was comfy, shower had good temperature and pressure! Great location too, only a 15 minute walk to the busy parts of Dusseldorf, or a 2 minute walk to the tram which is only two stops from Dusseldorf HBF. I would recommend this hotel to anyone looking to stay in Dusseldorf!

Nothing to dislike about this hotel.

The front office team was very nice and helpful! The room and bed were also very comfortable and the location was very close to the city centre/shops. The bath was missing it's plug, but the front office team brought me one within 10 minutes.

I had a question before my stay and contacted their customer service through booking.com, but they left me on read after a few replies. Some towels were a little stained.

Location could not be better, walking distance from kongsalles, my suite was very spacious and comfy, the view was nice with big windows and sunlight.

The room cleaning was not done properly, floors specifically were completely neglected and no vacuuming happened.

The room was spacious for what I paid. The seperate bathroom was greatly appreciated and was large enough to include a bath. The staff were fantastic and helped out with any questions I had. The location is within easy walking distance of the city centre and train station, but is also not on any major roads so road noises during the night are minimal. In hotel breakfast is worth the cost.