Breakfast: full, continental, buffet-style, with local products (honey, cheese, ham, sausages) and some Christmas specialties; kind personnel and tidy breakfast room. Location: Excellent. Quiet and safe neighbourhood. The hotel is reachable easily with the tram lines 20/21 from the Munich Central train station (15 min direct ride). From the Munich Central train station, one can walk around the city centre and all the major tourist sites as well as take the S-Bahn (local train service), the U-Bahn (metro), buses, trams and explore the whole Munich metropolitan area. Within walking distance from the hotel, there is an EDEKA s/m, a Rossmann drugstore, and pizzerias. Room: quiet with a small balcony with interesting rooftop view.

During our 6-night stay at the hotel, we were expecting and assured at the reception to have the bedrooms sheets changed at least twice, when we had our room cleaned. This however, was not the case: during the cleaning of the room, only the towels were replaced; the sheets were not changed at all during our stay. We would have also appreciated a better vacuum cleaning of the room.

Convenient for the market at the Olympic park. Pleasant reception area and lifts worked well. Lovely Christmas decorations. Lovely to receive chocolate santas when we arrived and when we were short of things the staff did their best to put things right. The beds were comfortable and the rooms were warm.

One room was lovely and the other was sub standard. On two occasions we were short of towels in both rooms. In the smaller room the room was dirty, there was a lot of hair in the plug hole, the safe was broken and there was no wardrobe. We had to ask for coffee pods as these weren’t replenished in one room and weren’t there at all in the other.

I read a lot of reviews to choose where to stay in Munich, and if you don't want to be in a strict center, don't search more...this is the right spot. The staff is great and polite (hard to find in Munich), they will answer any of your questions. The rooms are really clean and nice. They have heating, air conditioning, and windows that you can open for fresh air. Every day, you receive a bottle of water in the room. There is a garage under the hotel, so you can use the elevator to go directly to your floor with baggage. Also, there is street parking in front of the hotel if the garage is not an option (not sure about the parking prices). There is a lobby bar for coffee and drinks. Breakfast was really good, lot of variety, clean tables, and good staff. Location is great - walking distance to OlympiaPark (you want to visit it :)) and 25 min drive with tram to the strict center of Munich (direct line, tram stops 3 minutes from hotel, super convenient). Also, bus lines at same stop, to go to other tourist places around center. For visiting Allianz arena, a short drive from hotel, super convenient. Grocery shop, restaurants, pharmacy, 5 min from hotel

Keep it going! All good!

The staff were exceptionally friendly and courteous! We were travelling with two kids and a dog, and from the first moment checking in we felt welcome. The location was perfect for us (trams to Stachus and Rotkreuzplatz just a few meters walk), the rooms are very quiet although they face the busy Dachauer Straße. But first and foremost it was the outstanding people working there that made the stay great.

The towel heaters in the bathrooms are right next to the toilet and go from floor to ceiling, and they have clearly suffered from years of men peeing standing up... They are ready to be renewed.

Location was nice, directly next to the station but not loud at all!! Beds very comfy, water included, service very nice!

The leonardo is an old chain and you can notice it here and there like the bathroom or floor or even the blankets. We are not super picky but we asked to change one of the blankets since it had a big dark stain (not fresh one) but it felt very uncomfortable seeing it and I didnt want to sleep under. Good thing: Even though it was already midnight when we notice, the concierge brought us a new blanket which we appreciated a lot! She explained that the stains dont go away anymore yet I would suggest then to get new blankets or at least to hide the parts better inside the bedsheets so that you dont see them as a guest.

The staff was extremely professional, smiling and helpful at all times ! The parking facility was exceptional and less expensive than in other places. The room was big. The coffee machine was more than welcomed !

We had to change the room as the carpet on the floor was almost disgusting. Never understood why hotels choose carpets to cover the floors... But the staff wanted to make sure we were given a new room as per our convenience. All in all, we do not consider this was a 4 star hotel but rather a 3 star one.

When we came in, it looked very nice. The staff was very friendly. The room size is great, and the bed is comfortable. Excellent breakfast.

The walls and doors looked beat up, like it is an older hotel, and nothing has been done for a while. The shower stall was dark, and there was no light shining into the shower. The vanity area was bright. The pillows are very hard and uncomfortable. The room was kind of dark, too. Our room wasn't very clean. My husband found a sewing needle on the floor in front of the bed.

I have to say that staff was absolutely amazing. I lost my sun glasses and wasn’t sure where. I returned to check just in case if those were in a room. Room was already cleaned, but the cleaning lady saved them and recognized me from the end of a lobby. Even I couldn’t understand what she was saying, she tried her best to explain that she found the glasses and guided me to the staff room and gave me glasses. Those glasses don’t have some monetary value but it was a special gift and meant a lot. I don’t know her name, but she was so nice and healthful. Thank you

The hotel is conveniently location for walking around the city. Direct tram line takes you to the main station in less than 10 minutes. There are quite a number of restaurants in the district, including rather big Lowenbrau restaurant with the biergarten. The hotel is well-maintained, staff is welcoming and nice. The room was clean, the bed was comfortable and everything worked just fine. There is a cozy lobby restaurant where one can enjoy a glass of something nice in the evening. All in all it was a wonderful experience and we hope to return.

The staff at the front desk were all super nice. They helped me with the directions to Oktoberfest, and they offered to book me taxi when needed. They made my stay better and made me feel more welcome. I also liked the location of the hotel because it was almost next to a tram station.

I didn't like the cleanness of the room. Some of our towels had stains on them, and there was a handful of dust in the heater. I also didn't like that the hangers were attached to the rack which was inconvenient.