The property is absolutely gorgeous! The magnificent view & beautiful rooms are even better than the photos. We enjoyed a wonderful sunset view from our jetted tub each night, & a delicious breakfast on our patio each morning. For breakfast, each person can select what they want from a giant menu, so your plate is truly catered to you! The location is perfect - very walkable to great restaurants & exploring the winding paths of shops. The staff were incredibly kind & accommodating - carrying our luggage, quickly responding to questions & requests, & maintaining very clean facilities. The stay truly felt like a once in a lifetime experience & made our time in Santorini very special & magnificent! I would stay here again if I am fortunate enough to come back to Santorini & highly recommend to all other travelers!!

I really have no complaints but would let other future guests note that there is a steep staircase leading down the rooms, so if you have mobility challenges, this may not be the best spot for you.

The site was in a fabulous location looking directly over the ocean with great views. A magnificent breakfast was included and was delivered to our balcony each morning.

There were about 50 steps from the road to the rooms. Being a bit older we found these a bit of a challenge but all hotels in Fira on the cliff side have this issue. Just something to be aware of.

The view is out of this world. The staff are very friendly and helpful. Breakfast was lovely every morning. The room is very comfortable and the aircon is perfect. The hot tub just made this even more perfect.

When arriving, the reception isn't very well signposted and you have to walk down some steep steps, there is a gate which is kind of annoying when you are carrying baggage. Breakfast is absolutely delicious, but they need to provide more food cloches to protect the food from flies and birds.

This hotel exceeded my expectations. From the room to the view; the breakfast was delicious every morning; and the staff were beyond amazing. EMILIO was super helpful with bringing our luggage to/from our room, and for meeting us at the taxi drop off point to help us with our luggage to the hotel. PANOS was exceptional as a host. He was present to greet us, explained everything about the hotel, and gave us tips on places to visit. He was also very attentive to our needs during our stay, checking in with us, daily. I would definitely recommend this place as it is central to the cable cars and bus stations, as well as amazing restaurants. Looking forward to when I can return again!

Everything was really dreamy. We booked The Matter suite, a more private room than others, it had a beautiful view on the sea, the sunset and volcano. The pictures describing the rooms are very accurate. The place of the hotel as well is perfect. It is very close to pretty places of Fira and the bus station. Grogoris (sorry if it is wrong spelled) was a really great host he always advised us things to do and the best way to organize. The cleaning ladie was also really great. The breakfast was also perfect, we could decide what to eat and they would deliver it to our balcony at the decided time. We went there off season, it was a little windy but we could still enjoy the hot-tube (set at 37 degrees by default).

We did not enjoy the bath tube, the fresh painting was taking off. But who needs a bath tube when there is a hot tube The Ireland may have some electricity shortage, therefore you may experience some discomfort but this has nothing to do with the Hotel.

Staff 10/10 Hospitality 10/10 Cleanliness 10/10 Breakfast 10/10 Location 20/10 Facilities in the room 10/10

Very small things - the cappuccino in the morning was getting cold in no time. Hot coffee would have been good. on the last day, they were kind enough to get me another hot coffee. Second thing is privacy on the balcony which was used as a passage to go to the room next door. Sometimes we would see the staff without any prior notice which made it a bit uncomfortable. But otherwise no complaints

The place was good, the location was really awesome, the amenities were also good.. value for money

We had a certain situation where we hot late to check out but the way staff misbehaved was really bad. I even told him that i pay for the entire day but the tone and the behaviour of the staff( to be named panos) was pathetic. He behaved like we were criminals in doing so. O was really disappointed by that.I hope the property people really teach the guys some manners.

The hotel has an excellent view, located on the cliff of Fira. From the balcony, can enjoy the sea and the volcano. Breakfast and the sunset can be enjoyed on the balcony every day. The hot tub is clean and warm.

The location of the hotel inevitably requires walking up some stairs.

Centrally located in Thira. Shops, boutiques and cafes on doorstep. Stunning view of Caldera. Immaculate cave room. I had booked the Soul suite. Breakfast is served on the terrace with sea views.

Was difficult to find as it is not sign posted. I had to get a shop keeper to call the hotel. Alot of steps to go up and down which may affect anyone with mobility issues.

Beautifully located to Fira central shopping area & perfect location for sunset view straight from your own private balcony area. Included breakfast was delicious with a variety to choose from. My only regret was not staying longer.

The only small critique would be a sign pointing the way from the front entrance to the top of the staircase that leads down to the reception area.