Perfectly situated in town, right next to a main square. Cute and charming. The cost included breakfast which was really good - there was some variety and you order with a menu. There is natural light in the room, although the window faced inwards to the courtyard. The Wi-Fi worked well, you just had to switch networks as you move around the hotel. There is a nice courtyard area with lots of seating, and a rooftop with a table and views as well. Great value for the price.

The room my sister and I had was on the first floor and the window only faced inwards - there was natural light, but a bit awkward as it faced the stairs. The shower didn't work at one point, but the front desk fixed it immediately. The TV did not work. The beds are pretty hard but acceptable. The main issue I had was the gated door to the street - you need to ask for someone to let you in and out. Getting out was usually quick, but we tried to get in at night and had to knock on the door for some time until the owner woke up to let us in, which left us feeling vulnerable while locked out. Easy fix giving guests a key to the outside door.

Beautiful colonial house. Walking distance to everything. Very close distance to the Merced church. Very clean. The staff were wonderful and attentive. The breakfast included was delicious. The service during breakfast was wonderful, we had the pleasure of being served by a wonderful young lady (Suheidi).

The only complaint but very minor because of the time of year we stayed is that there’s no air conditioning in the room, but they do provide a fan

The staff were lovely and helpful, despite our language barrier. Particular thanks to Shelley and Sylvia . Rooms and the shared space were beautiful and comfortable. The room was cleaned every day and was spotless. Location was perfect for walking throughout Antigua.

They kept the front door locked so we had to ring for a staff member every time we needed to enter or exit. I imagine this is necessary for security so I'm glad they did it, but it was a little bit inconvenient.

Very comfy beds, great location, easy to find, yummy breakfast

COLD shower, very loud neighbors right in front of our room....sound just carries right up the stairs from the lounge area. Staff could have asked them to quiet down since it was 11pm, then they were loud again at 6am. Also they would not let us check in early despite the place being empty the first 2 days we were there. Also room was stagnant and needs a fan!

I loved the place, very beautiful architecture and nice decoration. It gives very cozy vibes and the space has the right amount of decorations, it’s all very clean and in really good condition

The sink in our room could use some renovations (only the look of it; it works well) also found the going out and back into the hotel was a little awkward because one has to wait for the staff to open the door every time.

The property was easy to find, had a gorgeous courtyard, and spacious rooms. The staff were very friendly.

If you came in late, you had to knock loudly on the door so a staff member could come unlock it. This was not an issue if you were the one knocking, but because we stayed in the king suite, it meant we were woken up multiple times a night as other guests came and went. We could also hear every conversation that happened in the reception area unless we had the fan running.

The location couldn’t have been better! Easy walk to everything. The hotel was very secure with the front gate having to be unlocked every time someone enters or exits the property, so I always felt like I was safe along with all my belongings. The staff was very trustworthy and helpful and cleaned our rooms daily. I even accidentally left some of my belongings when I checked out and didn’t realize until I was all the way in Atitlan. The staff was so incredibly helpful and helped arrange for my things to be dropped off to me in Guatemala City a few days later. I can’t thank them enough for the hospitality and kindness. I would definitely stay here again! Jenny was really awesome!

N/A

This is an amazing location, from which we could walk to everything, and has an incredible, welcoming and helpful staff. We had breakfast in the garden each morning, which was a huge treat. We also appreciated the daily maid service, which is no longer the norm in most places we stay. Other reviewers had made me nervous about the locked gate, but we never waited more than a minute to be let in or out. Also, the hot water was slow to arrive to the shower, but then plentiful once it did.

Either the windows are open and you hear every noise in the night (other travelers, church bells, aggressive birds) or the room is hot and stuffy. It not really the hotel's fault, but you should be aware if you are a light sleeper.

The management and staff were very kind and attentive. Breakfast was delicious. Location is great with easy access to everything and some good restaurants nearby. The neighborhood seemed quite safe and the hotel staff was vigilant about hotel access.

The common areas of the hotel are beautiful. Our room was very spacious and comfortable, but the bathroom in our room was somewhat dated.

The photos are true to life- this hotel has so much colonial character and in such a central location! The beds and pillows were so comfortable, and Jenny and Roxanna are the most hardworking, friendly hosts. Don’t forget to spend some time in the courtyard and the rooftop! Amazing views of volcanos. Also, a fireplace! There is a little restaurant- like setup for the included desayuno in the front. We stayed for 2 nights, then returned for one more night. Highly recommend!!

Honestly- nothing to dislike.