Everything, from the moment we arrived until the time we left, was perfect. The staff were friendly and helpful at all times. We were presented with a bottle of fizz and a cake for my husband's birthday, which was a lovely touch. The room was spacious and cleaned/tidied daily. The breakfast deserves its own mention, as it was plentiful and tasty - cooked and deli meats, eggs, cheeses, salmon, pastries, breads, cereal, yoghurt and fruit. Basically, there was something for everyone, and sparkling wine was available every day. The spa area was a nice addition with great views over the city. It was particularly good on our last day as we had a late flight and were allowed to continue using the facilities once we'd checked out, so we made use of the hot tub and sauna to while away a few hours. The location of the hotel is ideal, as it's centrally located with fairly easy walks (or short Uber rides) down to the river, to the castle on the Buda side of the river, or to City Park, Heroes Square or Szetchnyi thermal spa. Plenty of bars and restaurants around (highly recommend Dehraduna Dumplings for a cheap and tasty meal or takeaway), and a 10-15min walk to the Szimpla Kert ruin bar and Karavan street food. Thank you to the team for making our stay so enjoyable.

We booked a disconnected room (not in main building). I was a little worried about this, but it ended up being amazing! The ceiling was sloped like an attic, with sky lights that only showed the sky (still private), which we loved. The room was clean and spacious. The building was about 30 paces away from the main lobby and still in a security-protected, elevator building. The included breakfast in the main lobby was lovely, and we loved sitting in the room that felt like an atrium. Welcome drinks were a nice touch. Reusable water bottles in room were a great touch, also.

Being in the main building could have been nice, so we could more easily take advantage of the spa area. We never quite got around to it (only because exploring Budapest was so fun). That said, I'd be happy booking this exact same room again! I don't know if I'd like the main building rooms as much, since we loved our stay so much as is.

The staff were really friendly and helpful. The spa facilities were small but a really welcome addition and we were able to use them after we checked out. It was memorable sitting in the hot tub overlooking the skyline. The breakfast was tasty and comprehensive. The location was great as it was close to public transport and within walking distance of lots of bars and restaurants. However it was quiet so we didn't have any problems getting to sleep. The bed was really comfortable. Definitely recommend staying here.

We had two rooms and one was quite small, so if you need your space you should consider staying in a different room type.

I got replies very fast. It is possible to leave a bag if needed. Breakfast was very good, like super good. They even changed options between days (eggs, sausages, pancakes, salmon, chia pudding, overnight oats...). As well last day I was leaving before breakfast, so they packed me some snacks. Hotel on in quiet street, so no noise from cars and not much traffic. And its 5min walk to main street where trams goes to railway station, or Budda side.

I needed to pay through separate link, not through booking.com. Which looked suspicious a bit, but seems its common thing in Budapest. All went fine and I got invoice immediately after payment

Check in was quick & easy, room was ready early and we didn't have to pay extra which was a bonus. Breakfast - there was lots of choice (cereal, yogurt, bread, rolls, sausage, baked beans, eggs, salmon, ham, cheese plus more!) it was never overly busy. The room was large, a comfy double bed and a small balcony which we didn't expect so was a nice extra! We didn't use the wellness centre (only because we were out & about, then asleep!) The staff are lovely, very informative & helpful. 5 mins walk to New York Cafe, half hour walk to National Museum, 50mins walk to river Danube (with plenty to see on the way!) Would 100% recommend!

The room was fantastic (we had Royal Suite on the top), with a beautiful views, big and elegant bathroom, balcony with a private sauna, so we were fully satisfied with the room provided! The wellness are at the top of the hotel is also very handy a may provide a time for relaxation after during busy days walking around Budapest

Everything about the hotel and accommodation itself was great. Just a small note discomfort we got about a small kids playground at the breakfast - unfortunately AC fan blow it the way kids are playing which is a bit uncomfortable, and could cause some health problems to a child, but we managed it.

From the moment you enter BO33 you feel special. A free glass of lemonade, baggage storage if you are early, the super friendly staff at reception, taking time to explain and answer questions. Some of the cleanest rooms we ever experienced in a hotel. The (champagne) breakfast with a bit of variation each morning (again super friendly staff). The location is good, within walking distance to the centrum or a hop-on-hop-off sightseeing bus pick up point. Reception arranges Taxi service quick and efficient if needed. It is a safe and quiet neighbourhood. The cherry on the cake, take someone there on their birthday, they will enjoy the surprise from the hotel! (BO33 do the effort and check which guests have a birthday while staying, you do not have to do anything.)

Nothing, seriously we could not think of anything!

Great location & breakfasts! The room is spacious and clean. I haven’t seen such a friendly staff for ages I think. The value for money is 10/10

The spa isn’t spa actually, Tho saunas the needs to preordered from reception 30 minutes beforehand. But the most terrible and would event say frightening thing is jacuzzi which literally poisoned me. After a few minutes my eyes got itching while I couldn’t feel any suspicious scent from it. When I returned to the room, I felt a very disgusting taste in my mouth and the skin felt over dried even after taking a proper shower. I had to put two layers of body lotion. The swimming suit smelled super chemical the day after, although I had washed it properly. I practically warm everyone to avoid this jacuzzi.

all about the hotel and staff superb ,room is very large bathroom style great toiletries very good quality . coffee machine and capsules even tea bags earl grey.breakfast very good choice, the staff nothing to much trouble 3 lifts no noise whatsoever.they gave me the 3 things i asked for early check in,large double bed and this is big and a street view.the shower gel and hand wash made for the hotel ,and i stayed in the bo18 some years ago sister hotel 3 star but a great hotel also.they go the extra mile for their residents

only one thing i found the rooms are quite hot for myself luckily i always take a fan,as that tme of year the cold blow air conditioning is disabled

The hotel is located in a great position to reach a lot of points o interest (St Stephan's Basilica, Various Museums, New York Cafe, etc) by foot, which was great. The room was pretty spacious, bigger than your average hotel room, sporting a big screen smart tv, large bed (which was decently comfy) and tea and coffee in the room. The breakfast was 10/10 - they even have a chocolate fountain (for those who fancy high sugar intakes in the morning) and the coffee machine made a pretty good cappuccino which can be configured according to one's tastes.

My only 2 nitpicks are the fact that the lighting switches in the room were a bit weird configured and the night stands that were kinda integrated with the bed were very close to the floor (you had to bend over to leave something on the night stand), but again, those are nitpicks, not something that really affected my stay.