It was not nice to charge for the water in the room in such a nice hotel. Can't the hotel just provide drinking water for free?

The best thing about this hotel is that the location was great, the room itself was fine, they do give you an option to ask for a topper since the mattress is hard for some, the room was clean, i personally woke up from a track doing reverse beeps every morning , but 2 rooms next to me didnt complain so maybe i am just a light sleeper, but overall the location is quite. Breakfast was good, enough variety.

The bathroom needs renovation , the bath was clean but not enough to my liking like 6.5/10 , the bath its self is too high to enter and exit, the shower head highest position is too low (if you dont want to get water everywhere or if you are 180cm and above) and the tap inside the shower is positioned in a way its right in your legs.

Somehow the hotel manages to have the feeling of a boutique friendly hotel despite the vast size. The staff on reception were very polite and helpful. The room was a decent size for a short stay (2 nights) and we were comfortable. The double bed request was fulfilled, although it was 2 twins pushed together and therefore a bit of a gap in the middle! The wifi worked well and enabled me to get a little work done when I first arrived. Also we really enjoyed the breakfasts, these are especially nice because the chefs will cook up whatever style of eggs you like including omelettes in a matter of minutes. But there was a great general selection also. We also used the on site restaurant for Sunday lunch which was delicious and good value (and very quiet so the service was excellent and also away from all the crowds).

The air conditioning in our room was broken? and couldn't be set any lower than 24 degrees. Making it a warm experience in the room.. especially when it was 20 outside. I didn't like the gap between the 2 twin beds much. Neither of these things really impacted on us and were the only things I can think of that were any kind of issue.

The location is very central. Breakfast was good, probably I expected something more for a 4 star hotel ( fruit trays were very small and often empty). The room was very big although the bathroom too small ( not enough space to leave my toiletries, hangers for towels above and next to the toilet seat not very practical). Bathroom furniture a bit dated (wear and tear, scratches..). The room was very clean, mattress and pillow very comfortable and I liked the quietness at night.

Bathroom too small, the view from the window as it was facing a big wall and there wasn’t t enough natural light.

A beautiful reception area! Great location without being right in the centre. An easy 15 minute walk right into the centre or a 3 minute walk to catch a hop-on hop-off bus or to walk to the banks of the Danube. Very close to Chain Bridge. 20 minute walk along the river to the Parliament. A restaurant just up the road was excellent - important to book as it was very busy but efficient with excellent food. Breakfast was excellent! Staff there were super, replenishing and clearing constantly and very pleasant. Lots of delicious breads, meats, salads etc. fruit, cereals, freshly squeezed orange juice, range of coffees etc. in addition to fried breakfast items. The room was cleaned every day - probably excessive - and plenty of shower gels etc which were refilled when necessary.

We had a meal in the hotel on the first night and the food was very good; the only disappointment were the restaurant staff who seemed to be very bored with the whole process - a total contrast to all the other staff in the hotel.

As family of 4 with small kids we were looking for something affordable in the center of Budapest. But the hotel was better than we expected. The staff was very polite and professional, family room was big and included 2 big rooms with door for privacy. Everything was clean and the cleaning was fulfilled every day. The room is well equipped including toothbrush and toothpaste. We also liked the updated design - style of modern minimalism like in youtube videos. We paid for breakfast separately, it was plentiful and tasty, the dining room was clean and the staff helpful.

Nothing

The hotel is located in the city center, easy to reach from the airport by public transport (bus 100E). Very kind staff. The hotel close to the objectives of our short vacation. Breakfast was for all the picky eaters :-)

The room is heated by a centralized air conditioning system, with thermostat in the room. The system works only during the existence of people in the room (the electricity must be activated with the card). Otherwise, the system is very good, but since it was winter, when we arrived in the room, the temperature was a bit low. The window (room 102) has a "view" exactly towards the wall of the neighboring building, about 5 meters away, but who stays in the room on vacation?

The location of the facility is really good. Very near to the bridges that connects Buda & Pest. Especially our visit during the Christmas Market made it really comfortable to access the biggest Christmas Market very easily because the hotel is located at the end of the famous shopping street. The room we stayed in was quite spacious for 2 people and very comfortable as well.

The only problem I might mention is the brerakfast service during the rush hours (9.30-10.30 am). The service level, frequency of the renewal of the limited food and speed of the waiter/watresses might be improved.

The location was excellent. Located very close to the main tourist area and shopping street. Restaurants, shops and tourist attractions within easy walking distance. Hotel room itself was immaculately clean and very quiet. The whole hotel was always perfectly clean. Our room was well equipped with a fridge, hairdryer and safe. Hotel staff were polite and courteous and always helpful. They even provided a breakfast box as we were leaving early in the morning to catch a flight and would miss breakfast. I would stay in this hotel again.

At breakfast time it was a little unclear when ordering a cooked breakfast whether to wait at the counter or sit down at your table and wait for the staff to bring it over. But that is a very minor thing as the breakfasts were always cooked to perfection and very tasty.

The staff at Zenit Hotel were AMAZING!!!!!!!!!!! They have fabulous customer service and though I speak some Hungarian, I didn't have to use it - they all spoke amazing English. EVERY SINGLE staff person was amazing! Zsolt was on the all night shift and he was an absolute pleasure and a huge help when my son lost his phone. The room was clean and modern and comfortable and AIR CONDITIONED beautifully!

I did not love the bed - but it was a minor dislike in the big scheme of things. I am very picky about mattresses (and am overweight) - it was totally fine for my son. He slept like a log while we were there!