Location is perfect. Just in the heart of Ubud, many restaurants around. Very nice staff, they smile and help all the time! We had an issue with rats in the kitchen so management upgraded our room. Thank you Evitel!

The only one thing. In the evening and night time there are many rats in the restaurant :( I saw with my eyes how they running on the tables, plates, spoons, etc. The guys said this is happening because there is rice field close by.Definitely they need to fix the issue with rats. Since I saw it I never went to the breakfast again…very sad

Location is perfect right in the middle of the center and walkable. Room size is ok plus small balcony,there are bathroom necessities ,tea and water. Pool on rooftop is very nice but it needs some updates

swimming pool can be better. breakfast;some machines not working like tea one or broken koffie one.the one making eggs should stand at the position and serve clients but not making eggs and leave them getting cold stuff can be more available when help is needed both in the restaurant and reception.

The location was great. Right in the middle of the bush canggu area. The room was reasonably new. The breakfast was pretty good too. They changed it up a bit on the second morning.

The rooms were quite muggy and because it uses the card system for electricity, you’re not able to leave the AC on when you’re out, so you get back to a muggy room. The shower needed a bit of an upgrade as the sealing looking mouldy. The pillows were VERY uncomfortable for both me and my partner. The hotel was also quite noisy at night from other guests. (Didn’t bother me but my partner found it hard to sleep)

The hotel’s central location in Ubud, close to the Monkey Forest, is fantastic, with plenty of shops and restaurants nearby and lively streets. The rooms were spotless and well-maintained, with daily cleaning, and the staff was exceptionally friendly and dedicated to enhancing the guest experience. The food was excellent as well! We had initially booked a Superior room, but to our delight, we were upgraded to a Suite, which made our stay even more memorable. Highly recommended!

The location is perfect to discover Ubud. Walking distance to so so many restaurants, cafes and bars. 5 mins walk to the Sacred Monkey Forest. Staff is very nice and kind.

The sound isolation of the rooms are not great, especially if you have noisy inconsiderate “neighbours”. Bathrooms dont have shower tanks so the whole bathroom floor gets wet when you take a shower. Not a huge problem but good to note.

Every thing is here good

No hair dryer

Everything

nothing

The location is just perfect. Rooms are spacious. The bathrooms were clean. The pool was nice to have. The area is perfect for chilling out in the evening. No compromise on amenities. Staff Behaviour is really commendable. The restaurant is very nicely decorated. Buffet breakfast had many options. Overall our stay was good. Definitely recommended.

As per their norms, it was not allowed to hang clothes from the balcony. But the room did not have any space to hang wet clothes. They should provide at least a small hanging stand to dry wet clothes.

Everyone was so sweet and loving and nice!!! Also very accommodating to us. I have five kids and they were so wonderful to us while we were there.

The sheets and bedding were stained and it was so loud throughout the night and early in the morning. It was very difficult to sleep because sometimes there would be construction going on in the middle of the night.

The Evitel is in a great location. The rooms were basic but very clean, and the ac worked great. There was lots of hot water, and the staff went out of their way to help you. I would definitely stay here again

The breakfast buffet was good, but they could change the selection once or twice a week. The restaurant only served sandwiches after breakfast. It would have been nice to have dinner in the hotel the night of the rainstorm.