Very good location. Good size room. Very comfortable bed, good size for 2. Good heating. Excellent bar downstairs. Excellent quality of food at a very reasonable price. Very good option if you are tired and decide to dine in. Staff at reception are very welcoming and helpful

Very noisy. Despite the double glazing you can hear lots of noises from the street. Also noises from the hallway. The page says parking however, it is not part of the hotel and it is not included in the price. The hotel stamps your ticket and you get a flat rate of 11€ for 24 hs.

Great Location, staff were friendly and the room was clean and comfortable. The scenery from the hotel window was magnificant. The only gripes I have are; the elevator was irritating, only one elevator working and it was very slow. it was faster to take the stairs which I had to ask the location of, because there was no sign. The continental breakfast was meagre, not much choice of cereals and staff watched you like a hawk, very uncomfortable. The cleaning staff were early knocking on doors. After breakfast, we were preparing for our day, ie making sure I had phone, money etc when cleaning staff started knocking on our door, I felt rushed as I left the room. Another irritant, the bed had flat sheets and not fitted sheets. The sheets were constantly dislodged throughout the night and I got up to try and fix them.

Excellent hotel. We came over to attend a funeral. All staff we're lovely, especially the lady at breakfast. (Short hair and glasses). She made us feel very welcome. Desk staff always friendly and very informative. Also, Noel, the gentleman in the wheelchair who is staying at the hotel. Please give him a job as a tour guide. His knowledge of directions, buses and short cuts is amazing.

We had room 425 and found we were woken early every morning by bin men etc. It wasn't a problem though. Will definitely ask for a view of the river next time if possible.

The staff are really nice and friendly. The rooms are big and clean. The water was hot and I liked the kettle in my room since I’m a tea drinker and it’s just more practical. Taking the stairs was a good alternative to the one working elevator and it’s normally empty too so less traffic.

One elevator wasn’t working and the only other elevator was really slow (has to reach every floor) You’re not allowed to bring in food or drink that wasn’t from the hotel itself (there’s a notice on the floors but it’s not mentioned anywhere else so not sure if it’s enforced)

The room and bathroom were well appointed and clean, and the bed was very comfortable so I had a great nights sleep. The hotel is located within a very short walking distance of the city centre, which was great, and the staff were very friendly and helpful. The next time I'm in Limerick I will definitely stay here again.

The parking lot the hotel has an arrangement with was a little confusing to use as the gates to the main car park were shut and wouldn't open when I arrived, so I had to park in the lower level of the car park which did not give me a ticket for reentering the carpark building and exiting the next day. The staff of the hotel were very helpful with the situation, but it did take a bit of time negotiating with the car park company over the intercom to get a ticket issued and get my car out of the car park again.

The service when we were checking in was fantastic, sorry I dont know the gentleman’s name but he was very nice and friendly. The room was spotless and not too hot during the night, and so we slept really well. The curtains are blackout curtains. The is hotel kept to a very clean standard. The bed was comfortable, there are sockets at the bedside. The breakfast was one if not the best we have ever had in a hotel. It’s a table service, and the food was freshly cooked on demand and it was to perfection. It was still hot when i was receiving it. Not our first stay here but i would definitely return again, and recommend it to others. All of the staff we met, without exception were lovely and very friendly that added to our overall customer experience.

Having to leave lol. I could not find any fault with this hotel.

All in all a very pleasant stay. The staff were really helpful. The hotel is going through some renovations at present so a few things not in place but the hotel are dealing with them excellently. Its a great location, the room was very clean and the prices of food and drink were competitive for a city center hotel. Would definitely stay here again.

Its a good hotel to stay in and my only criticism is that i would remove all the empty liquor bottles from the windows! Not sure they add to the ambience! 😁

Lovely welcome on arrival.Reception Team very friendly. Room lovely with river view spoke to a couple of housekeeping team very pleasant. Had breakfast which was nice it's table service it would be nice to have a buffet for your Juices Fresh Fruit Yogurt Cereal etc and then the hot food to order . I asked for a flat white coffee but it was given just black coffee in a pot. It wasn't a big deal but just say we don't have that available or you don't understand the order. There was a few of the Team around but not much interaction which just left the experience a bit flat.

I think accompaniments to French toast such be served on the side not on top of the toast, a brioche or thicker sliced loaf would be more suitable for this than just sliced pan. Please don't t toast the brown soda bread without asking the customer and if you don't service any other coffee except black coffee at breakfast just say it don't just ignore the request. Breakfast Team were friendly and nice so please take this feedback as an opportunity to elevate the breakfast experience. The three Bs Bed Bathroom and Breakfast.

We didn't have any food at the hotel. Location was very good. The only thing we weren't happy with was the heat. The room was extremely warm & we had to lodge a paper bag in the window to keep it open to get some fresh air through the room. Hotel staff were very friendly & helpful.

Air conditioning in the room.

Was visiting with friends for the Munster match. Excellent location Breakfast food was very good (but see below) Parking in multi-story next door to hotel very convenient with discount for residents

Breakfast service did not include access to buffet area. Service was mixed - had to ask for things like juice more than once. Food came as ordered. On one quick visit to buffet I could have picked up juice, fruit, yoghurt, bread etc. Poor quality towels in bathroom