The comfort and style of room the view was amazing sea views transport links outside of the hotel on site cinema bingo health club fantastic pool spa steam room great food bars casino close to all amenities you could not want for more the staff friendly helpful professional this hotel has it all and is a great price I would always stay here in the future And of course recommend to my friends .The food on site is very good and varied the breakfast buffet style was just perfect but you also have a choice of selected items kippers fresh porridge variations of eggs etc something for everyone But if you prefer to eat out your surrounded by other restaurants cafes and takeaways spoilt for choice everything is on your doorstep

I really can't find anything negative to stay other than My stay was to short wish could of stayed longer but will definitely be back there is definitely lots to do on the island many great attractions to visit

The hotel exceeded my expectations by providing an excellent and efficient check-in experience, which set a positive tone for my stay. The facilities were well-maintained and offered everything I needed for a comfortable visit, including modern amenities that enhanced my overall experience. Additionally, the staff were exceptionally friendly and attentive, always ready to assist and ensure that I had everything I required. Their welcoming demeanour made me feel valued and appreciated, contributing to a pleasant atmosphere throughout my stay. Overall, the combination of swift service, quality facilities, and friendly staff made for a truly enjoyable experience.

Unfortunately, the weather during my stay was quite challenging due to the latest storm that hit the island. Heavy rain and strong winds made it difficult to fully enjoy the outdoor amenities and activities that were available. While the hotel provided a cosy and comfortable environment to retreat to, the storm brought about some disruptions that impacted the overall experience. Despite this being the only significant issue during my stay, it certainly was a reminder of the unpredictability of nature. However, the hotel's staff handled the situation well, ensuring that guests remained safe and comfortable amidst the adverse weather conditions.

Beautiful sea view, accessible to Nobels park for the TT and good price for 4 nights. Staff were really helpful and welcoming. Breakfast was excellent and lots of choice buffet style of continental and cooked breakfast. Always kept well stocked up too. Great free car park for the motorbike and never worried about leaving the bike there. Also only a short journey from the ferry port. It was our honeymoon so the hotel put bottles of wine in our room to celebrate! Second time staying here and would definitely come back for our next TT trip

Nothing

We had a deluxe double with sea view which was worth the extra. Spacious and airy and overlooking the sea. Some of our group had rooms overlooking the car park and they were not as nice. Good breakfast. We also ate at the Paragon restaurant and food was good. Good location, midway between the electric railway station and the town centre. Bus stop outside the hotel.

Hotel a bit tired looking, not enough plug sockets. The shower was of the hose type over the bath, satisfactory but not up to a good hotel standard.

It was very clean, perfect location and the staff were incredible. Arranged our wake up calls when we needed them and nothing seem to be a bother to them. Breakfast was buffet style, with hot food and cold. Was very nice and lovely that the restaurant and bar looked out onto the sea.

The Wi-Fi was unreliable and did not always connect. The iron in the room was not the best as it took a long time for me to iron a shirt. We had booked during practice week so the price was higher due to the demand of TT but that was to be expected.

Seaview room amazing views very close to, and over the sea, big full size windows across room, with glass door to stand on balcony (4th floor) Paragon restaurant dinner buffet really excellent imo., Everything cooked to perfection and with alot of thought, considering they had to feed so many people and cook so much food. Thank you to the Chef who served me,(didnt ask name 😕), was a great bloke and talked to everyone and took an interest in people. Was an indoor small pool and sauna and gym available on site. The bar area was very large and stylishly kitted out, with full length and width window views over sea, bar staff excellent, thank you to Renz (?) Prob not right spelling, lovely amenable person as were others. On site parking....rare for IOM., very useful. Cleaning staff super helpful thank you

Bathroom! Was very, very small !!!, Everything was provided (shower over bath), but toilet too close to side of bath, difficult to use (im very tall and mobility issues) Having said that, the other good things made it a wise decision to stay, and I got used to cramped area 😂

The staff were very friendly and helpful. Food was delicious. Spa pool all very good myself and my 11 year old daughter had a wonderful 3 night stay. We loved the pool and open all day no restrictions on jacuzzi pool so my 11 year old could use it too. Staff in lookys bar were very kind and helpful with my fussy eater daughter. Security staff at the hotel outside the casino were lovely and found my daughter’s missing soft toy. Also ate in the Chinese restaurant which is part of the hotel, service and food were great. Domestic staff were very helpful replenishing room teas coffees etc you only had to ask.all areas clean especially toilets etc

Bed was a bit uncomfortable but I’m fussy and love my own bed. Room decor run down. I would have liked a fridge in room. Bit pricey only because room needed updating.

In addition to the great location on the Promenade, by car the Palace Hotel is very close to the Ferry Terminal. I appreciated the engaging and friendly manner of staff members, especially Eve. One was spoiled for choice when it came to breakfast, a wide assortment of both hot and cold items, fresh fruit and fruit juices and every variety of milks. One could also request porridge and Manx kippers from the kitchen. There were lovely sunrise views from the bedroom window.

With the difficulty of finding a parking spot on the Promenade, it has to be noted that The Palace has a very large Car Park which can accommodate quite a number of cars. While I appreciated the free parking I didn't particularly the like car park approach to the lobby entrance to the Hotel.

The cost, the location, the view over the bay from the window, the transport links around the island. The range of entertainment facilities on site. Cinema, Restaurants, Bar, Swimming pool (heated), Bingo, Slots with cafe (free food and drinks). Plenty to do, even on a horrible winter's day, which prohibits travelling around the island. The town centre was nearby and looked really nice for xmas.

A bit noisy (not outside) with doors slamming. But it was xmas party time, and the doors were heavy fire escape type doors.

Cindy on front reception was extremely helpful and lovely to deal with. Nothing was to much trouble..

The blooming heat of the place lol