The location and the breakfast

The staff at the breakfast took care of the arabs clients more. U dont get the same treatment if you are not an arab.

Excellent location, infront of the main gate of Haram. Easy access to all facilities, shops, restaurants near Haram. Great facilities in the hotel. Clean & comfortable room. Friendly & supportive staff especially Marwah & ibtida. They are very cordial, helpfull, polite & professional. Very nice breakfast.

The property is old and needs upgrade especially on the furniture and bathrooms.

Location and cleanliness

I would have appreciated if they would have kept fresh dates with Saudi gahwa in lobby as this was the season to serve guests the amazing Rutabs of Madinah

The location was superb. The staff are friendly and helpful. Really recommended to stay here for anyone who wants to be closed to the mosque.

Everything about this property is worthwhile, mentioning. First of all the location is probably the best possible location you can have for any hotel in Madina. Secondly, their food is extremely strong in Madinah, and the options are very good. And above all the service be the housekeeping room, dining, the check-in and checkout everything is a five star. Our specially like to mention a boy from the housekeeping staff, Mr. Riyaz, who was very helpful and exceptionally courteous. I would like to extend my thanks and gratitude for his kind services.

Please keep more vegetarian options, especially the Indian vegetarian options in your food. Thank you.

We had an outstanding experience during my recent stay at Madinah Hilton, From the moment we arrived, the staff made us feel welcome. The check-in process was smooth and efficient, and we were greeted with a warm smile and helpful information about the property. The room was spotlessly clean, The bed was incredibly comfortable, ensuring a great night’s sleep, and the view ( Masjid Nabwi) from the window was stunning. What truly sets this hotel apart, however, is the service. Every staff member I encountered was professional, courteous, and eager to help. The dining options were equally impressive. The breakfast buffet featured a wide variety of fresh, high-quality options, and the on-site restaurant served some of the best meals I highly recommend Madinah Hilton to anyone looking for a luxurious, stress-free experience . I will definitely be returning on my next visit!

Coffee machine in restaurant needs updating

I am from Riyadh city.My stay at the hotel was very good regarding many things. I stayed in the hotel 2 years ago but was not satisfied with the service, or the food at breakfast. However, this time it was completely different. I would like to thank the staff at the reception they were really helpful, and friendly, also at breakfast everybody was smiling, welcoming, and ready to help us . In addition, there was quite a variety of international food that caters for everyone. My room was great regarding the view, it was overlooking the main plaza which was nice. Finally the location was excellent, we didn't need a lot of time to reach the ladies' gate to Almasjid Alnabawi. I will try to stay again of coursethere if the prices are reasonable for my budget . The AC was working well at our room. Lastly the people who were in charge of making our room were very professional. and polite .

The hotel furniture needs a bit of remodeling, especially the chairs, and lamps at the lobby at each floor. They look old-fashioned.

It was an incredible pleasant stay. The room was nice, with a nexcellent mattress, the service was great and the restaurant was just awesome. The fod was delicious with a lot of variety everyday. Because the buiding and the deco were a bit old, we were very worried when we arrived but that feeling did not last a minute, the Madinah Hilton is an outstanding hotel. It is so close to the Haram that we came back to rest between each prayer. Thanks to Danah att he reception and to Mumtaz, Sherif at the restaurant , they made us feel like VIP guests! we will be back inchallah!

le ménage n'était pas fait très tôt on sent que les équipes sont un peu débordées.

What is not to like? When you are on 'Pilgrim' journey and you have a nice clean quite hotel, you can't expect more. Our room was 'Executieve Suite Room' which was vey spacious lots of natural lights (if we wanted just move the curtains). Hotel room was clean and cquite even the outside not just the hotel the quality of the guest that matters as well. Location was wonderfull just where we wanted it to be very close to Masjid Al Nawabi and food street and close by all the resturants you wanted even though it has wonderful resturant and cafes with favoulus viwe.

There is not much to say that we didn't like however pay at the property term make it lot easier.

The hotel location is excellent, very close to the majsed el nabawy. Premium location. The breakfast buffet was very nice, wide variety and premium quality. The reception stuff were very cooperative and helpful.