The property was well presented and smelt really clean as soon as we walked in. The breakfast was lovely with some good options and the staff were really friendly and helpful, even giving us a good recommendation for a local restaurant to try. The rooms were clean and tidy, well stocked and even had some lovely smelling dove hand wash and shower gel.

The doors were a little heavy throughout the property which I get they are fire doors but for my disabled mum in a wheelchair, she wouldn’t have been able to do it alone. The lifts are a little small but we managed to fit it with the wheelchair, it was just a tight squeeze.

We find the location great, due to being near the train station. It's great value for money. The staff are all lovely and the hotel is clean and has good energy. We've stayed here in particularly as it's closed to Warner bros studios and it's nice seeing kids excited about their day ahead.

We've stayed here a few times and the beds have always been comfortable, but on this occasion it really wasn't and neither me or my hubby slept well. Also breakfast is very nice, just as a vegan, it'd be nice to have a couple of vegan sausages to go next to my hash browns :) but your milk alternatives are fantastic and a big plus for having oatly barista.

My twelve year old daughter and I stayed two nights here as we were booked to spend a full day at the Warner Bros Studio tour. I had booked this hotel mainly for it's proximity to the to bus depot at Watford junction train station and for this it was an absolutely excellent location, being only a 3 minute walk to the bus. What I really hadn't expected, and what really made our stay was the exceptional helpfulness and friendliness of the staff! They were extremely professional and elevated our stay from a very nice basic stay to throughly enjoyable. I can't commend them enough. I had intended that we would eat both nights in the hotel. Unfortunately, the first night, the restaurant was closed for maintenance but on the second night, the food was super. My daughter ordered the pizza and it was particularly good. We did find the air conditioning system to be extremely loud in our bedroom which was unfortunate as we didn’t sleep very well on the first night. However, on mentioning it to staff, it was turned off and they were very apologetic about something which clearly seems to just be general maintenance issue in some rooms. We had a great sleep that night. All in all, the hotel was ideal for our needs on this short trip, with very comfortable beds and a good breakfast but again, the main reason I give this hotel a high rating is for their wonderful staff. Thank you again!

Loud air conditioning unit in the bedroom

On arrival we were met with a warm and friendly smile by Hossein who welcomed us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open to, including our check out time, should we need anything we only need to ask. Bebitha was very friendly when taking our dinner order she explained our menu for us very helpful.

I did look for a bible to read, I thought all hotels carried one. I didn't find one Breakfast was great lots to choose from. Meat option was bacon and sausages meat we don't eat pork. There was not alternative. We still enjoyed ourselves and breakfast.

Located in a really convenient location as we were going to see a show in Wembley Park which was easily accessible via tube & Harry Potter Studios was a 10 minute drive away. Staff were very friendly and welcoming. Breakfast was great, hot food and great selection. Room was really spacious and clean.

First impression on arrival at the car park, the area looks pretty rough. The hotel is right next to the train station so train noise was quite loud but didn’t disturb our sleep thankfully. Some might have an issue with this though.

The hotel was simply wonderful for a last minute booking . The staff were excellent, kind, approachable. The breakfast was great and such a wonderful surprise as they also had GLUTEN FREE and DAIRY free options which is a plus having allergies and it was all included in the price! The hotel parking was straight forward about £7 for the night and there's a pay and display at the back if the few spot get full up. Watford Junction is just next door, but cannot hear the trains from the rooms. The kids were happy and so were we. Thank you all! :-)

Super clean, very comfortable, with every need taken care of. Thanks to the double glazed windows plus an extra secondary sliding window inside, any train noise was eliminated, meaning peaceful nights. Breakfast choices were plentiful with a 3 hour time span in which to have it. Parking charges are very reasonable and we had no trouble finding a space. There are lots of places nearby to eat in the evening and it's very close to the Harry Potter shuttle bus just outside the train station which was the sole purpose of the stay.

Accommodation and de-accommodation without problems. You can leave your luggage in the luggage room. Wifi coverage fine. Cleanliness of rooms good. Breakfast Mon-Fri 6:30-9:30 a.m., weekends 7:30-10:30 a.m. Location to the Watford Junction railway is amazing.

Breakfasts could be more varied. I understand that these are typical English breakfasts, but of the vegetables there were only boiled tomatoes and beans. There is no cheese or ham (only fried bacon), also only bread in the sweet variant (with jam, nutella) or with butter come into play (I had the opportunity to eat in another hotel of the same group in another country so I have a comparison).

I have often stayed at Holiday Express hotels, so this lived up to my expectations. The staff were very friendly and helpful. I could not have site for better service. The room was comfortable and clean. The location was perfect for my travelling by train, as it was so close to the station.

However, the closeness of the station did provide a problem for me, as the noise from the nearby railway caused me to keep the window closed, and as the weather was very humid, I woke up in the night feeling too warm.

Close to the amenities we needed for our stay, next to the busy railway but didn’t impact on the stay. Good choice at breakfast too.

Requested twin room at booking and was accepted and was it was available at the time but was told subject to availability days before we arrived, was due to a large group booking which maybe wanted to be together, I feel we were bumped to a double room, not ideal but had no other choice. Drinks at bar over priced but again didn’t impact on our stay.