There were 5 of us, so we booked a room with 2 queen beds and a queen pull-out sofa for a weekend while waiting to leave on a Carnival cruise. The room was huge, the beds were very comfortable. It is an older hotel, so the normal wear and tear is apparent, but we expected that. It was very clean, which is always our main concern. All the staff we interacted with were great - in total, maybe 7 between 4 front desk staff and 2-3 cleaning/maintenance staff. Front desk staff were very nice and accommodating. Our cruise was delayed due to a medical emergency detour, so we were not to go to the port until 11:00pm (previously 1:30pm), and we had a child with us - the staff were very helpful and arranged a discounted extra stay for us. Location was great - 5 min walk to Riverwalk Outlets Shopping Mall and Caesar's Casino; 20 min walk to the French Quarter; 5 min drive to the cruise port, places to eat within a 2-5 min walk.

The only downside of the room we were in is that the noise could be excessive as we faced the main street and there was a lot of horn honking and revved up cars/trucks, so we heard the noise off and on throughout the night - earplugs fixed the problem. Also, the shower curtain always allowed water onto the floor because it did not stay close to the front wall of the shower/tub, so we had a pool of water along the tub and in front of the toilet every time one of us took a shower.

My wife and I enjoyed Everything about your property from the moment we walked in the door we felt right at home and were welcomed in by the sweetest greeting from Irealle James! She helped us so much navigating the city from local entertainment, must sees while in town and amazing places to eat. Our truck didn’t fit in your garage (F-250 was to tall lol) so without hesitation she called valet to get information for us to park elsewhere We will Most Definitely be back to enjoy a longer stay with Hyatt Place. Our room was amazing the bed was like sleeping on a cloud and the cleanest room/bathroom we’ve ever experienced in New Orleans!! Thank you for a wonderful experience!!!!

Staff was really nice, I got an early check-in and all receptionists I spoke with over my stay were really nice (like everybody in nola ;)). Breakfast is what you can expect in a US hotel. Room was roomy, convenient and clean.

This hotel feels a bit outdated, and the location is not amazing (though definitely good enough). But these are small things for me. Overall I'd stay there again, and I prefer this location even though it's not close to the touristic attractions as it's more quiet, and nola is totally walkable.

I enjoyed staying at the Hyatt Place for my conference. The staff was super friendly, welcoming me when I returned back to the hotel and acknowledging me with a "good morning" to start my day. The breakfast was delicious! I also appreciated the location, it was an easy walk to the French Quarter and the river walk and accessible to ride sharing. Finally, I am one who loves to sleep in a quiet dark space. My room was very quiet and the bed was super comfortable. I will stay here again!

Nothing to report here.

The location is within minutes from the shopping mall. Plenty of restaurants in the near by area. Great staff team. I like the fact that all were knowledgeable and very eager to help.

What I wasn’t pleased is that the breakfast was very limited. Every-time the staff would bing out fruit it was gone within 3 minutes. Would love to see a bigger variety of items on the breakfast menu.

The bar and restaurants were not functional though the website and Hyatt app did not mention that .

The staff was so friendly. We had an issue with the a/c in our room. The maintenance guy was quick to respond and fixed the issue quickly. It was an overall great experience with all the staff. The room was very clean and comfortable. Overall an outstanding experience.

I little more variety on the breakfast on a day to day basis.

The property was nice and clean. It was close to the cruise terminal which is why I chose it and the free breakfast was very good

I didn’t like the view I had from my room. It was on the back of the hotel. I was staying there for 3 days prior to my cruise and I would have preferred a more scenic view from my hotel room window

Breakfast, location, ease and excellence of car valet service

Toilet ran on and on, NO vent or air circulation in bathroom. Staff was quick to acknowledge you with a hello as you walked in. Angelisa found my friends wallet and immediately put it in safe place. Laverne was quick to solve house keeping solutions after requests to front desk and on phone with housekeeping for extra blanket and towels twice did not deliver.

The breakfast was so much more than expected, the variety, the quality and the availability were excellent. The staff were informative and pleasant.

Even though the valet parking was handy I was not prepared for a 40 dollar parking fee and the price for snacks and drinks was a bit outrageous..I paid 14 dollars for 2 bottles of water (Dasani 16oz) and 2 bags of Cheetos (single size). BRING YOUR OWN SNACKS.