Spacious rooms Good breakfast Good location Adjustable air-conditioning in rooms Helpful staff

Pool can get very busy/overcrowded as only small, and could open bit earlier (not open till 10am). Not told about $250 damage deposit until check in. This was not mentioned when booking room and luckily I had my credit card to be able to do this or would have gone into my spending budget. Also carefully monitor the card you use for deposit as my sisters boyfriend had several other transactions charged to his card following this.

Breakfast was great. We loved the design. It felt like walking through a garden to get to our room. Our apartment suite was perfect for my family.

We were really looking forward to using the pool. It looked beautiful, but closed! Kids were very disappointed.

Breakfast was good the staff was very friendly and helpful. The room was comfortable once we sprayed it down it had a moldy smell. The room had left over trash in the closet. But the overall experience was good.

It’s located in a quiet area near the WW II museum and a 15 minute walk from the French Quarter. The space in our unit was nice. Plenty of room for our clothes. The kitchen was equipped with everything we needed. The bed was comfortable. The shower was hot. The free breakfast was decent. There were a lot of options and the meat options changed daily. There was free popcorn daily and king cake some days. The staff was friendly. The courtyard area was nice. There is a grill available to use.

We had to ask for pool towels multiple times. The pool was cold but felt nice on a hot day. The room was decent but needs some refreshing. The shelf in the bathroom was about to fall out of the wall. There was hair in the bathroom when we arrived. There was a spot that made a loud noise in the bathroom every time it was stepped on it. The outside tables were dirty and often had garbage on them. I never saw anyone wipe them down. The doors shut really hard and are loud. I wish there would have been potatoes every day for breakfast as I don’t eat sausage which was served almost every day. The day that bacon was available it was burnt and limp. Our room had no view to the outside.

The staff were amazing and went over and above to make us, and most important, our 5 year old daughter feel so special and welcome. It was all the little touches such as popcorn in the lobby and a valentine flower the stood out to us. In addition the rooms were spacious and the shower had decent pressure. I appreciated the multiple options for the included breakfast and the onsite laundry. It was also walking distance to Bourbon street, the cruise dock, and the aquarium

It was a bit older and the pillows weren’t great.

I want to first say that the Manager Derek Styles went out of his way to ensure we had everything we needed after being in the wrong room. When we begin to have internet issues he allowed me to use the media center to complete my work for a project that had a deadline. I can't say enough about southern hospitality, exceptional customer service and just good manners. I was stressed about not being able to access the internet for work so I was so appreciative on this save!! This staff is so amazing from the Manager, to the Valet, Buddy, the Security Officer Darryl, the Engineer, Toi, the breakfast staff and Sammie/Jordan at the front desk who were always accommodating. We had an AMAZING week and will definitely be back next year. We also LOVED the access to the Interstate which was three minutes away!

I would love to see more variety for the breakfast options.

Loved the staff and location. The layout of the rooms were great. Valet was good. On our last night there our room got a really bad leak from the ceiling in the bathroom at around 1:45 a.m. and by 2:00 a.m. we were moved into another room. I appreciate the prompt way they helped to resolve that issue. The room we were moved to was actually a bit bigger and better than the one we had (but the bed was still hard). And I've already said it but I absolutely love the staff. Everybody I came into contact with was really friendly and helpful.

The housekeeping only comes when requested the day before. Though it's not the fault of the hotel itself but there's no free parking anywhere near the hotel. I wanted to use the pool but I didn't like that the water was cloudy in it. Though no one was smoking in the rooms everyone was smoking around the pool and you have to walk by the pool to get to your rooms. The beds are hard and horrible. And as far as the leak that was in our bathroom on the last night there, we were quickly moved to another room within 15 or 20 minutes, but nobody from the hotel came to check the leak. We were told no maintenance personnel was there at that time of night which I understand, but we still felt like somebody from the hotel should have come to at least see with their own eyes what was going on.

Comfort and family friendly and close to cruise port

Not there long enough to say

Breakfast was good. Location was outside of the French Quarter, but easy access to streetcars and bus routes. Very close to WW2 museum and Train Station. Outdoor patio was nice - great to sit around the fire with other guests. Plumbed-in barbecue was free to use - nice to grab a few steaks and have a homey meal while away.

Pool was cold! (I guess it was March). Front Desk service was a little slow (they didn't know about the gas shutoff behind the barbecue), slow for towels/blankets and additional cutlery. But Breakfast service was great.

My dad and I visited NOLA for business reasons for 2 nights. The rooms are like suits or mini apartments, with a kitchen, microwave, stove, sink, living room, desk, dining table, bedroom, and bathroom. The cough is a sofa bed, so four people could sleep in one suite. Breakfast is included. You can choose from coffee, tea, hot chocolate, juice, water, breads, muffins bagels, pa cakes, cereal, fruits, eggs, bacon, and I think oatmeal. The staff is respectful. They have a private lot I think about a block away within walking distance, but we opted for valet parking, which they charged $45 each night. Valet parking was available 24hrs. Next to the check in desk there's a room where you can buy snacks or travel size items as you were in a convenience store. They have a basketball court, pool, and seats outside with a firepit and bbq. Looks good for small reunions. The place was clean, and we had no issues during our stay. I wrote this review on google as well with pictures.

The only mishap is the day of our checkout where we waited more than usual for the valet parking employee to bring our car. We waited maybe about 30 mins, and another woman waited about an hour; I think she was checking in early. I asked one of the employees, and eventually, whom I think was the manager offered to cover our valet parking fees and asked for our room number. My dad expressed his frustration. My guess is that the valet employee was late that day. Eventually, there were two or three valet employees, when usually I'd see only one. Maybe they should consider having two valet parking employees to reduce or prevent something like that occurring in the future.