I had a wonderful stay at this hotel and was especially impressed by the warm reception I received upon arrival on the night of November 21st. The staff on duty that evening truly went above and beyond to make me feel welcomed after a long day of travel. Although I unfortunately didn't catch their names, their kindness and professionalism left a lasting impression. The check-in process was smooth, and their attention to detail ensured I had everything I needed for a comfortable stay. I highly recommend this hotel for its exceptional service and hospitable atmosphere. Thank you to the team for such a memorable experience!

Everything was very good.

The staff was very friendly and helpful. I also found the room very cozy and neat. The hotel is only a few minutes walk from the train station and the best choice for me considering I traveled with a lot of luggage and a dog. So happy it’s dog-friendly too.

Small critique: My room was quite warm and I couldn’t figure out the air-conditioning. I didn’t want to leave the window open as there was a roof outside that was at the same level as my room, so it felt like somebody could get in easily from there. I’m sure the staff could have helped but it wasn’t bad enough for me to ask for help.

Good location, 5 mins walk from the train station and 25 min walk to the main Piazza Maggiore. Once you are at the Maggiore you are within walking distance of all the sights. The room was spacious, very clean and the bathroom looked brand new with a good shower. The staff were very friendly, we had left our UK adaptors at home and the hotel were able to lend us one until we found a solution. We didn’t have the breakfast, which was €15 a day, as we preferred to eat out so can’t comment.

The plug sockets in the room were a bit hit and miss as to which ones worked.

This is a high quality hotel in a location close to the train station. The room had a king size bed and a generous sized bathroom. The E12 buffet breakfast was excellent. My wife requires gluten free food (coeliac) and the options for breakfast were the best she’s experienced in ANY hotel. The staff were very helpful too. The city centre is about 1.2km away-a pleasant 15 minute walk, mostly along covered footpaths with Bologna’s famous porticos.

Nothing to dislike here. An earlier negative review by a traveller from North America appears to have little experience of European travel.

Very neat Good quality breakfast, wide choice Clean Comfy bed Good water presser in the shower

Sadly, men-staff was very haughty. We felt truly umwanted... Idk if it was due to our backpacks, sporty outfit, or simply young age? Plumbing issues - we heard everything what neighbours did on the bathroom... Room decor as in the pics, tries to be ducal. But the chairs were broken, and in general the room was overwhelmed with the stuff. Small window.

Extremely clean. Also nice room, it gives off vibes of old Europe luxury not something you normally access for a bit more than 100 euros. I stay at many hotels it is not everyday that I am impressed with the level of cleaniness. Also, super close to the train station.

Nothing. I booked last moment and it wasn’t cheap but it was ok. My expectations were not high because of that but I was so positively surprised by the quality of the room.

The staff were the best feature of the hotel: very friendly and accommodating. Some previous reviewers claimed the hotel is dated, however, it is just the style of the hotel, which some might like, others won't. You can tell that furnishings were recently replaced/renovated. The place was also very clean. Breakfast - which you can opt for at 12eur/person was diverse and tasty: eggs, bacon, ham and cheese cuts, cakes, fruit, fresh salad, cakes, bread, cereal, etc It is also very close to the main train station (5 minutes walk), from where you can take the Marconi express to the airport for a EUR20 return ticket (7 minutes each way).

We were situated in a room that is accessed to, in part by an elevator, and in part up and down some steps (in what seemed to be a courtyard). On the positive side, it seemed that it was the quieter wing of the hotel, but on the other hand, it was a bit tricky with a suitcase/pushchair... especially when we had to return to the reception as our keycard wasn't working. Some might also find it inconvenient that the hotel does not have an inhouse restaurant, however, the receptionist recommended a quiet, and homely restaurant just around the corner.

The Zanhotel Europa is a beautiful "old-world" hotel that is tucked in a quiet and safe neighborhood. The train station was a 10-15 min walk, which was great for us, as we traveled from Bologna to Venice and Pisa while we stayed at the hotel. The hotel breakfast buffet was exceptional! Definitely worth purchasing that option. The staff was friendly, courteous and helpful and seemed to appreciate our being there. Hotel was a short walk away from the main part of Bologna's shops and restaurants.

I can't think of anything that I did not like!

The location is great, very very close to the central train station. Hotel felt very posh, loved all the mirrors and aesthetic of the wall paper. Staff was friendly and professional. Wifi worked well and room was very clean. View outside was also pretty cool! Bed was nice, it had two styles of pillows which I loved. Bathroom had a bidet which was a plus! I also loved the free slippers!

The hallway smelled kind of bad? I'm glad the room smelled good but the hallway outside my room didn't smell nice. The bathroom shampoo/body wash good but very drying for the skin. The electric breaker box in my room was very noisy, I kept hearing the relay click all night. I could also hear some people from the other room at times, which was a little annoying.

The hotel is in an excellent location, a short walk away from the main train station and city centre and close to all amenities. Good size room for a short stay. The staff were pleasant and efficient. The hotel also offers a free storage service for your luggage.

A slight off smell in the shower when we arrived, but soon sorted by staff once they were informed of the issue.