Excellent location for both walking from the railway station and also walking into the heart of the city

We were allocated a room on 6th floor where the air conditioning system was very poor. We asked at reception how to adjust air con but were told temp was fixed only fan speed could be adjusted. It was so bad that we did not sleep on first night. Next day we were moved to 5th floor and the air conditioning was excellent. On check out the receptionist felt they did us a service in moving us to another room. I felt we should not pay for the first night but she disagreed. We also noted another person had same issue on 6th floor but do not know the outcome.

Location was excellent and near the train station, hotel could store our luggage for pick up for a train later in the day (mark of a fantastic hotel in Italy!), room cleanliness was fantastic (seriously - props!), the provided soaps were lovely, bed was comfy, rooms were quiet after all the tour groups were tucked in for the night (caveat: One night a tour group came back late, and the guide was clearly giving instructions at around 11:30pm and woke us up. I'm a light sleeper.) Overall we enjoyed our stay, but wished the price was a bit more palatable, and included breakfast for such a steep price.

This did not change our stay at all, but think it's worth mentioning. - I'm not normally one to care about landscaping of a building, but after having lived in Italy for several years, I was a but surprised that for a $250+/night room that the landscaping/roofing, canopy's were in such disrepair. The pond/pool out front looks like a swamp, and from the 6th floor the canopy's below looked like they hadn't been cleaned in ages. The price seemed overly high for the value of the room and lack of breakfast being included. Again, I've traveled all over Italy at all different times of year, and a room this value in many other cities would be $125-$150/night not $250+.

convenient location of the hotel. delicious breakfast. furniture is not the freshest. wallpaper in the rooms is made of fabric, very dusty, it is hard to breathe in the room. the air conditioning system works terribly, the temperature is not regulated, the room is hot, like a sauna, I had to constantly open / close the windows.

The wallpaper in the rooms is made of fabric, very dusty, it is hard to breathe in the room. The air conditioning system works terribly, the temperature is not regulated, the room is hot, like a sauna, I had to constantly open / close the windows.

It felt like you are back in 80th-90th - classic European hotel in style of years behind! Surprisingly, despite this retro style furnitures-lights-interiors, the items are truly well-maintained and are in really excellent condition. We were impressed by this hotel style, as well as by the stuff cordiality. The dinner at the restaurant was also excellent. The hotel has guarded parking. The breakfast is with a good choice. Moreover there is a well equipped gym, which is not obvious from the photos on booking. Overall we have enjoyed a lot the atmosphere and for sure to be back to discover the rest of it.

We stayed in Carlton in the first cool days of autumn, and the heating was not on yet, hence the room was a bit too fresh but that’s understandable and didn’t bother us a lot.

Proper, fully serviced professional hotel in a world where this is not always the case. More than adequately staffed and all the amenities you would expect. Breakfast good, plentiful and something for everyone - scrambled eggs particularly good; self-serve coffee from machine but the staff will make cappuccino, etc, if you ask. Hotel is convenient for the rail station - just a 10 min walk away - and the Marconi Express monorail to the airport (we did it in under 25 minutes, door-to-door). 10-15 min walk to the Centro Storico. I liked the well-staffed bar and comfortable public lounge. Tea and coffee in the room which was replenished every day. There was a hair dryer which did dry hair but not much good for styling as not hot enough, so if this is important to you, bring your own. All in all, I was pleased with my choice of hotel.

Unfortunately, we chose a weekend when there was a trade fair on in Bologna and the Saturday night price was extortionate but this was the case for all accommodations in town. The room cards stopped working every day (and, no, we didn't keep them anywhere near our mobile phones) meaning a trip to reception to remedy it - I know that doesn't sound like much but the hotel is large and the walk to Reception was 3 minutes so 9 in total once you've arrived at the room and had to do a return trip to Reception! Lastly, there was a shower curtain instead of a screen which is not only ugly and cheap looking, but unavoidably sticks to you in a cold, unpleasant way.

Hotel is excellent and the staff are friendly and helpful both before and after our visit. Restaurant is outstanding and we enjoyed two amazing dinner meals and excellent wine advise. Breakfast also excellent.

The hotel is an oasis, and I feel for the owners as like many European cities we’ve visited in the past 2 months it sits near another train station which is overrun with criminal elements and near a park which is the base for the homeless and drug peddlers. What has happened to Italy??? Such a magical place which has been allowed to become overrun with illegal entrants…. This obviously is not the hotels fault. Sorry to be so negative!!!

The hotel is nice and the common areas are indeed looking like for a 4* hotel. The deluxe room is big and nice, the breakfast offers a good variety, the staff was helpful and accommodating. The room I got was missing a night stand (I think it was a twin initially with a night stand between the beds and now it was arranged as a double), but another night stand was brought in when I signaled it. The garden terrace is cosy.

Some things need refurbishment, like the bathroom doors, some cracked tiles in the bathroom and, most important, the mould around the ventilation system. I only stayed for one night, so I was not in the mood of changing rooms, but the mould is a health hazard and should be remediate immediately.

Our stay at Royal Hotel Carlton in Bologna was great! The hotel itself is beautiful, clean, and well-maintained. Our room was stylish and comfortable. The reception was professional and efficient during stay and check-out. The location was super convenient, close to the train station, which made getting around easy. I didn’t try the breakfast or restaurant, so I can’t comment on that. But overall, I really liked my stay, and if I visit Bologna again, I’d probably come back to this hotel.

We had a small issue in the bathroom, but it was fixed very quickly. The only minor downside was that the room could have used a bit of dusting. It’s probably because it’s low season, and the room might have been left empty for some time after cleaning. However, I think a quick check and dusting before guest arrival would have been ideal.

We stayed at the Royal Hotel Carlton during our honeymoon, and it was a fantastic experience. The hotel itself is stunning, and our room was beautifully designed, and had a comfortable bed. The bathroom was spotless and luxurious. Eleanora at the reception desk was exceptional—she went above and beyond to make our stay special, providing us with personalized recommendations for dining and activities in Bologna and even tips for the rest of our trip in Italy. Her kindness and attention to detail truly made a difference. The hotel’s location was perfect, within walking distance to everything we wanted to explore, and the breakfast spread each morning was superb. We can’t wait to return!

Nothing

This hotel is located very centrally in Bologna, within walking distance of the train station, in one direction, and the main commercial streets in the other direction. Therefore, very convenient. If you have a car, it offers paid parking with some very helpful parking attendants. Importantly, it is not located in the limited traffic zone of central Bologna (spoken as someone who has been stung by fines in the past). The rooms are very comfortable, and the breakfast is excellent. For example, in addition to coffee machines, staff come to take your coffee orders should you want it. Special requests have all been granted (e.g. additional pillows and towels) promptly. The gym has modern machines. Overall, this hotel slightly exceeded my expectations, and I hope to return soon.

Not really something I did not like, but I would like to offer a small suggestion for improvement. In the rooms I stayed there was no full-length mirror, which would have been helpful to check appearance before going out for business. This can be easily fixed as there are several internal doors (in the wardrobes) where such a long mirror could be fixed. In one of the rooms I stayed there was a small balcony, and it would have been also nice to have some outdoor table and chairs there. Other than that, the only thing this hotel does not have is a swimming pool (which can be handy in Italian summer). But this is a small quibble.