Location, historical building, spacious

A little hard to drive in the area, kind of obvious given how central it is, and the staff is super helpful. Anyway, better to park with them as price is fair (for central Florence) and valet service works fine.

The location is prime. You can walk to all the points of interests within 10 minutes. Vasari suite is luxurious with kitchenette and real sauna & jacuzzi. We didn't try the sauna, though because the weather was too hot. The hotel did not offer breakfast. You need to grab something from nearby grocery store / bakery. Staffs (Silvia, Leonardo, Filippo) are friendly and informative. Highlight is comfortable bed and heated bathroom floor.

Since the suite is located in historic corner of the city, the road is small. Our big taxi van cannot get into the front of the hotel. We need to wheel our luggage upon arrival.

The room was great for a family trip. The children have their own private room and the adults can have their own private room with an adjoining bathroom. The building is in an excellent location, close to all of the shops and the Duomo. Our room was meticulously, clean, well appointed and even included a kitchen, which we did not expect. The room also had new televisions and technology that made watching your favorite movie or TV show despite traveling from a foreign country very easy.

If you’re coming during the winter and you book a room with a hot tub, make sure to tell them ahead of time that you want to use it. When you get there, it will be drained and it will not be able to be filled up until the following day. We were not aware of this, and it made the first night a little bit of a bummer.

An Unforgettable Stay at Donati Luxury Tower Suite I recently had the pleasure of staying at Donati Luxury Tower Suite, and I can confidently say it was an exceptional experience from start to finish. The suite itself is absolutely stunning—elegant, spacious, and immaculately designed. Every detail has been carefully thought out, from the high-end furnishings to the breathtaking views of the city skyline. It truly feels like a five-star experience in the heart of luxury. What made our stay even more special were the hosts, Francesco and Silvia. From the moment we arrived, their warmth and hospitality made us feel right at home. They went above and beyond to ensure every need was met, offering thoughtful recommendations for local restaurants and attractions, and making sure we were comfortable throughout our stay. Their attention to detail and genuine care for their guests truly set this place apart. If you're looking for a place that combines luxury, comfort, and outstanding service, Donati Luxury Tower Suite is the perfect choice. I highly recommend it and look forward to returning!

We had an amazing stay at Donati Luxury Tower Suites! The location couldn’t be better—just steps from the Duomo and a short walk to the Galleria dell’Accademia. It’s also right down the street from some of the best shopping in the city, which made it incredibly convenient for exploring and enjoying everything Florence has to offer. The suites themselves were elegant, spacious and very comfortable, offering a peaceful retreat in the middle of the city. The staff was exceptional—friendly, professional, and always willing to help with anything we needed.

Great hotel in the middle of the most sought after location in Firenze- the duomo area. The location is incredible. It’s in the middle of all the action and the touristy places. We stayed in the Botticelli suite. It was incredible it was both luxurious modern and ancient at the same time. Not to mention spacious with a partial view of the Duomo. They built a five-star hotel in a very ancient building, or tower. It worked very well in favor of the hotel, and I completely recommend this hotel. Front reception desk are super friendly and very prompt to help especially Francesco he was fantastic. All in all it’s one of our trip highlights

The only negative side is that there’s no reception in the room nor the entire tower. But they provide Wi-Fi in the room for Internet.

What a beautiful hotel. The hotel is in a 1000 year old building. They have decorated showing the old bricks and stones. The rooms are lovely. They are a nice size. They each had a bedroom and a living area. It was really clever that in the living room, there is a couch, small table and a credenza. The credenza opened and contained a small sink, small cook plate, microwave, and small refrigerator. It was so nice. The bathroom was large. The room had a wonderful view of the Duomo. The hotel staff was great. They found us taxis, restaurants, and a driver to take us to Tuscany for the day. It was a really nice stay.

The only thing I didn't like was the bathroom wall. In the bathroom the wall that separates the bathroom and the bedroom was glass. It's partly opaque, partly not. It's awkward if you're not traveling with your husband etc. I wasn't! My 19 year old grandson stayed in the living room on the fold out couch....we'd change places when he wanted to use the bathroom... The shower in my daughters room was very small.....but , they had 2 bathrooms. One with the small shower and a larger one with a beautiful tub. But, it worked out and we stayed in a cool place!

The Vasari suite was absolutely amazing. It was a perfect size for our family of 6! Our 4 teens loved the suite. The beds were large and so comfy. The pull out sofa bed was the most comfortable pull out bed I've ever slept in. The spa bathrooms were spectacular. The huge spa jacuzzi tub was such an incredible treat. The front desk staff Francesco was extremely helpful, professional, and kind. Silvia was also so wonderful and treated us so well. Our stay in Florence at the Donati Hotel was perfect and so memorable. I was visiting for a work conference and was able to enjoy the location of being so centrally located to everything. It made the stay so easy and we were able to enjoy everything with in short walks. The actual plaza of the hotel is quiet and peaceful yet within a few steps of anything you need. I can't say enough great things about this hotel. We look forward to returning here in the future.

Nothing. Everything was perfect.

This is one of the BEST places we have stayed in. The room was large with a wonderfully large bathroom. It was spotlessly clean and everything was just perfect in our suite. All the staff were exceptional! Sylvia and Francesco were so helpful and such a pleasure. They called us cabs, recommended and booked restaurants (which were excellent), were friendly and kind and made our stay so much more enjoyable. There were lovely staff to help with luggage when we arrived as well as when we left. The location is unbelievable- walking distance to every single thing. In addition there are shops, the grocery, restaurants all within a couple minutes walk. We shall never stay anywhere else when we visit Florence again.

There is absolutely nothing not to like. The only recommendation I would have is it would be nice to have complementary bottled water available during the entire stay instead of only on arrival.

location was amazing, close to Dumo, center and the staff was amazing, the rooms were as expected with unique decore and minibar. should care about the jacuzzi, but all the rest of the facilities were amazing. it's in the center and a unique place. about safety because it is in the old center so you may face a couple of drunk foreigners. just be careful to be back by 11-1AM. not noisy and a very very quiet place, the price little height but with these facilities and staff it is worth it. I arrived late to the hotel because I missed the last train from Verona to Florence and faced a couple of issues, they were very kind to me and helpful.