Fantastic property, especially for the price. EASY to get the bus into town, unsure why some people say otherwise, it’s 10-15 mins and costs €1.70 pp for 90 mins of travel. Hotel room was very well equipped and the balcony we had was an unexpected bonus! Breakfast and Staff were great :)

The only thing is the spa - it’s €20pp which in my opinion isn’t great. This either needs to change, or the branding on booking.com needs to be change, because it is not clear it is not included and it is in the name and first picture, which let’s be honest is a bit cheeky!

Direct bus to city center. Nice residential area.

The swimming pool is not free. I used the booking.com filter for swimming pools. But i was upset to know its not included in the price. Its an extra cost.

Excellent breakfast, food fresh & what a variety, coffee, wow!. We meet a lovely lady from housekeeping who always greeted us a smile each morning, along with the rest of the staff who were lovely & helpful. Hotel was 4miles from centre of Florence, so a good way to keep fit & walk that breakfast off, there was a bus stop at the end of road, (which we only used a couple of times) if you wanted a quicker way into town, but you would miss out on lovely shops & a food market.

There was nothing we didn’t like.

Ease of check in.

AC in room barely worked. And if your primarily ad photo is a pool, adding an additio al €20 fee per person to use it is bad form. My kiddo was very disappointed.

Lucca & Enrico the most kind and helpful guys!!

We just returned from vacation in Italy and we stayed here during our trip in Florence. I liked the cleanliness of the room and hotel, overall. A great location, as the hotel is situated in a nice local and quiet neighbourhood. Some of the reviews were not great which unsettled me. Please be reassured that this hotel is nice, very clean and has friendly staff. Though it isn’t in the centre of Florence. The distance to the city centre is walkable but there is also a regular number 14 bus, that you can take and is a short 1 minute walk from the hotel and drops you off at all the major sites. Highly recommend this hotel!

The beds could've been more comfortable.

Everything. The staff were great. The spa wasn't the best one I've been to but it was great for the price! I would definitely pay for the solo spa next time. The room has a great view and the bed was super comfortable!

very helpful staff

The view from the room and near the elevators. The had parking space for car, that was nice, though it is not free. Big TV. Delicious breakfast. Air conditioning. Bathroom was neat. They had good and clear cleaning policy, where you could opt out of cleaning for that time and praised for saving environment, because of the chemicals that are used in washing/cleaning every day.

Bed was making noises. A big far from center ~2km if going on foot. Buses were late and overcrowded at few times. Some other noises at night were coming from the walls, but I guess it was from ventilation shaft or elevator or something similar.

Staff at Hotel Grifone are lovely. Gloria and Matilde were so helpful with where to go and what bus to take and generally helpful. There is a bus stop 100 metres away and you can buy tickets at the hotel. The rooms were serviced every day which is great. Fresh towels etc, beds made and bins emptied and room cleaned. There is a great breakfast available to start the day in the dining room, room service and a restaurant attached next door that is open early until late. There is also a pool, sauna and gym. They kindly put champagne in our fridge on arrival for our anniversary and a congratulations note and rose petals on the bed. Thank you for everything!

The price to use the pool and sauna