Everything!!! Best decision I’ve ever made. Totally worth it. Just one bus ride from train station. The hotel can also help get you bus tickets. So convenient location. There’s laundry wash and dry nearby just 3 minutes walk. I’ve booked in 5 different places in Italy but this is the best by far. Totally recommend to everyone even with little kids like mine. The best bonus of all, the staff were helpful and friendly and fantastic breakfast with savory choices as well and their pastries are really good. Fresh and super tasty.

None.

We had a truly wonderful stay! The receptionist went above and beyond for us,she made sure every question we had was answered thoroughly and with care.💯 Cleanliness was top-notch, not just in the room but throughout the entire property. Everything smelled fresh, looked new, and was very well maintained.✨️ The food was excellent tasty, well prepared, and satisfying.🥰 Overall, there was nothing missing. Everything we needed was there, and we couldn’t have asked for more. Highly recommended!👍

We had a wonderful time here in Florence and that was especially due to the outstanding service provied by the staff at Hotel Orcagna. We had breakfast each morning inside and were always greeted kindly with delicious food and cappucinos!

One thing that comes to mind is the bathroom situation as it is not its own seperate space but just a part of your room and the shower has no door that you can close. Another thing is how far it is from the center which we were aware of before we booked but regardless, keep it in mind.

staff was wonderful - extremely helpful and friendly breakfast was more than sufficient and tasty room and hotel is kept exceptionally clean close to public transportation close to really good shopping - both for personal items and a good food market - close to good bars (coffee shops) and a couple of restaurants close to wash and fold locations at reasonable prices

our room was one of the rooms with the sink in the room and the very tight bathroom had a glass pocket door that, while one could not see through it entirely, one could make out the image of the user. Dressing in the bathroom was difficult.

Boutique hotel with friendly and wonderful staff. We arrived before checkin and the staff were so accommodating. On entering the room, it was spacious and very comfortable and very clean. It has everything you need from coffee and tea making options. Breakfast was included, and it was amazing. The staff were exceptional. This was truly a great find and would stay again. We love Hotel Orcagna!

One downside is the distance from the train station, but once you find it, it is definitely worth staying at. A little gem in a city rich in culture and history!

Staff was really helpful and friendly. Location is decent. It is a 25 minute from the historical center, and a bit hard to get to from the main train station, but there is a nearby area with plenty of restaurants and shops. Rooms are decently equipped with everything you might need for a short stay. Breakfast was satisfactory, but nothing special.

The biggest negative was sound isolation. There is none. It is like walls are made out of carboard, and doors are even worse. You can hear anything going on outside of the room, which can be problematic if you are a light sleeper. Make sure to bring earplugs if that is you. It is a bit of a bummer that breakfast in only served until 10, especially if you are on vacation and would enjoy to sleep in a bit. But, there are nice cafes nearby which can serve as an alternative.

The property was super clean and the room was amazing. We had the top floor suite with the hot tub that overlooks the city. Just simply wonderful. Location was great because it was only a mile walk into the heart of Florence, yet it still had tons of local restaurants that were just AMAZING.

One small thing is that there were belongings from a past person in one of the drawers but it was not big deal. We just moved them. The AC unit also dripped the whole time, but we just put a trash under to catch it.

I loved rhe breakfast buffet, choir of eggs, sweets, meats, buns and toast and yogurt!! The hotel was super cute. Our room was a corner room it was small but comfy. The shower is in the bedroom. The front desk staff were very nice. Stored our luggage on check out as we spent the morning in Florence. Location was good. About 1.7 KM to the Duomo and the academies museum. Lots of shops and a grocery store and restaurants around the corner. If you come by car there is a parking lot a block away for 15 euros a day.

The original posting said hot tub and I had booked specifically for this reason. Come to realize that the hot tub is for one apartment room only and not all guests. This was a bit disappointing. Our room was done up after one night but dirty glasses were not taken away and clean ones provided. No screens on the windows and it was hot. They were between season for air conditioning and heat. So we couldn't turn air on. They provided a fan which worked well for the 2nd night. There was no one available at the front desk after 8 PM and I was told I cannot call the concierge unless it was an emergency, so the first night I left the window open a bit and unfortunately the bugs got me.

Breakfast made me happy. Because everything was available from eggs to dessert. It's not like big hotel breakfasts where you can't eat anything, but freshly made omelet, fresh coffee etc. It was quite enough and fresh. The staff in the hotel lobby are very attentive and helpful. They did everything I asked for during my stay, such as extra cleaning of the room or bed preferences. The rooms were really clean, the staff were very polite and cleaned well.

The layout of the rooms was not good. The toilet/shower sound of the next room came from the wall of the bedroom too much and sometimes my sleep was interrupted. So the sound permeability of the rooms is a bit troubled. But I can't say anything because they are old buildings.

What a great experience! I traveled with my parents. We were staying for 4 days, 3 nights. During the first night, my dad fell sick and had to rest an entire day in our bedroom. The hotel staff were a-ma-zing. The cleaning ladies asked us what we needed and provided us with all the cups, glasses, towels and anything to make my dad feel better. The ladies in the reception desk were caring and constantly checking if we needed anything. The bedroom included a double bed and two single beds, which was more than enough for the 3 of us. The breakfast had a lot of variety of tastes and different sweet as well as savory dishes. The hotel is around the corner from a street with all sorts of shops, supermarket, drugstore, etc. And it's a 25' walking distance from the historic center. We would repeat our stay in the same hotel whenever we have the chance Thank you for taking care of us!!!