Great hotel. My only regret is not being able to stay a bit longer to experience more of it. The room had everything I needed and the rooftop was gorge. If you are looking for a photo op or 10 defo go

One particular member of staff asked me to move my seat while I was enjoying the rooftop to let a bigger crowd sit where I was sitting. It was a fair request and I was due to leave anyways but the way he asked wasn’t very polite, he essentially told me to move rather than requesting, and made me feel even more on my own than I already did feel. I was a solo traveller feeling out of place up there with everyone sitting in crowds and me on my own.

Nice hotel, much better than the one in Bologna. The rooftop bar has a great view although drink options aren't great. Easy check in and out. Close to the train station and not a long walk to the Duomo.

Need a bit of maintenance, few things not working quite right and wasn't the cleanest room but not an issue. Also a very odd layout, we had to walk through multiple doors to get to our room but again not an issue.

Staff were very helpful, rooftop area was fantastic, the area was a ten minute walk from the train station and only fifteen to the centre. Whole hotel was very clean and room spacious and well equipped. Would definitely stay again!

It was very modern and fresh with a lot of facilities to avail from.

The lift situation was a little annoying they take a awhile to come. Also the room was not cleaned during our stay we never got fresh towels

I loved the room, the bed and the bathroom, very comfortable. The pool and the view are fantastic. Breakfast was really good. I loved the design of the place. It's a little far from the city center but it's only 15 min walk.

I didn't like that the hotel store has political posters, they should keep things design only - no need to push agenda.

Nice staff at reception. Good bathroom with toiletries available. Cute spots for pictures (if you are interested) - swing at entrance, rooftop and pool. Distance to city centre ok if you want to walk (30 min walking with some transport available nearby).

Room felt a bit claustrophobic (however we didn't pay for the most expensive one). A bit disappointed with breakfast - could have more variety - but special with service as we would find the trays empty, not enough plates, glasses and bowls at times even though the room was not that busy. Had basic gluten free options like individually packed Schar bread, muesli and crackers. Some fruits but not a lot. Had vegan yogurt which you had to serve with a spoon (not individual pots).

Location is relatively good (20 minute walk from centre and a tram stop right outside). Staff very friendly and helpful. Hotel is very modern and has good facilities. Free laundry service was a bonus and we liked the cafe, piano, tattoo shop and rooftop pool. Room was very good but a little tight due to it being ex student accom. Bed was very comfy and bathroom was lovely

Elevator system lets the hotel down a bit. I lost track of the amount of different elevators and a lot of the time you had to get one to then get a different one to get where you need to be and when it’s busy it was difficult. The rooftop pool and bar was fantastic but the drink prices were extortionate in our opinion and kind of ruined the rooftop experience. €13 for a spritz and €9 for a small lager (coke can size). For perspective you could go into Florence city centre and grab spritz for €5. The air con in the room worked but just didn’t really cut it.

It’s s good hotel to stay especially for a longer period of time. They have a good breakfast, commin kitchen, I think one can cook there his meals, laundry room which is free to use, rooftop terrace with a view and a bar! And a pool on the rooftop, but it was under renovation when we stayed there. People working there, all very very nice and friendly

It is located near busy roads, so thete is always transport noise, tram noise. And windows are not soundproof at all

Nice to have a "different vibe" for a hotel! After 10 days of our vacation in Italy the Social Hub was relaxing, fun, and the rooftop bar was awesome! A total surprise inside, from the enormous, full block impressive, almost overwhelming, exterior, to interior modern welcoming feelings! Student staff were awesome! A lovely mix of students of all ages, and tourists, we enjoyed many conversations with the other occupants during our stay. Having laundry facilities free to use was a huge plus in our planning, translating into smaller suitcases! The motif of the interior was bright colors, fun interiors and lovely meeting/relaxing public areas! Great experience!

Location a little away from main sites but tram stop right outside. Too bad ticket machine broken.

What a fabulous hotel! Very cheery welcome despite arriving at 2am. Room was not huge but plenty of space for the 2 of us and our case. Shower room was perfectly sized with a good shower. Loved that there was complimentary shower gel, shampoo and conditioner in large dispensers. As well as proper sized hand-wash pump instead of those rubbish tiny soaps. The complimentary water, biscotti and coffee facilities were a lovely touch too. Bed was very comfortable and room was quiet despite being on the main road. The hotel itself is lovely and modern with a chilled vibe. The rooftop bar has to be one of the best I've ever been too - certainly best one we found in Florence (we tried a few!). The roof top gym looked amazing - but only viewed from a distance... It was a bit of a walk from the centre. But we didn't mind that as we love to explore. Staff helped us book a taxi and got us a table at an amazing restaurant for Florentine steak. Would recommend this hotel in a heart beat to anyone! Although perhaps not to my parents. The distance being one part, but also think suits a younger generation.

Our room was cleaned excellently after our first night. But the 2nd night was noticeably poorer.