Size of the room was fantastic ,bathroom was small but functional,bar fridge was great and our water was replaced daily ,including sparkling water. Walking distance to everything. Taxi from main train station was 20 euro,taxi to brignole station 10 euro,all taxi drivers were great. Self check in was easy. We hardly saw anyone else which made it feel like we had the place to ourselves,so it was wonderfully quiet😊 Views of the church from the lounge / reception area where we sat and had a glass of wine . If you like interacting with lots of people then not the place for you ,but if you want peace and tranquility after lots of travel then it’s a perfect little stop .

Perfect location. Beautiful and unique environment. Very comfortable. Luxury details. An absolute landmark for my future trips to Genova!

Remote interaction host/guest could be improved and personalized (e.g. sending standard messages requesting things that l had already provided). But this is a detail in an otherwise very unique and special experience.

Location - right oposite.the cathedral The room was msssive with stuccoed ceilings It was homely. The housekeeper couldn't have been friendly.. One evening she brought me grapes and dolce when I was reading in the lounge! Free water ( sparkling and still), teas and coffee Spotlessly clean The bedroom had an efficient fan - a refreshing chsnge from aircon

There was work being undertaken to the ourside facade of the building ( Cicala only occupies one floor). Sometimes there was dust.

The Palazzo Cicala is an amazing location in the center of Genoa. It was a fantastic booking from start to finish. The hotel's location couldn't be better - right in the heart of the city, close to all the major attractions and within walking distance to several key landmarks. Cleanliness is always a top priority, and this hotel exceeded all my expectations in that regard, everything was immaculate. The amenities in the room were also noteworthy. The bed was incredibly comfortable, providing a restful night's sleep after long days of exploring the city. The Wi-Fi was reliable and fast. The room also had all the necessary amenities, such as a coffee maker, mini-fridge and everything inside the bathroom as well , ensuring a convenient and pleasant stay.

Fantastic location. Amazing building. Easy checkin. The biggest room we have ever stayed! Super clean. The stuff cleaned the room during our stay. Full refrigirator with goodies. We loved it.

The only problem was that there was not any air condition innthe room. With 30-33C was really needed.

This is just an amazing option for those who love comfort, well balanced interior design, and old town vibes. It’s in my personal top 10 accommodations ever. I enjoyed every minute of my stay. Important to mention: super clean. Located on the Piazza San Lorenzo, my favourite in Genova. The cathedral is stunning like the piazza itself. Will definitely come back

Very big and confortable room. Excellent location - very central but quite. Many original features from the Palazzo.

Although we arrived during reception hours, no one was there to meet us. Instructions left could be more precise, informing the lift also reached the ground floor - that would saved us to carry big suitcases up the magnificent entrance stairs!

Spacious room in an old palazzo slap-bang in the city centre. A fantastic entrance through huge doors and marble staircases, and enormous shutters. Walking distance to everywhere. Ceiling fan did sterling work.

Nothing.

Lovely big room with a sofa and coffee making facilities. It was very clean and the beds were large and comfortable.

Very noisy rubbish collecting station nearby but the actual hotel was quiet

It was palatial and had a breathtaking view of the cathedral. The host kindly accommodated me when I was afraid to do self checkin and had a member of the staff help me.

A very small thing but would have liked most instruction about how the shower worked.