Very centrally located, though it is slightly hidden if you try to find it on the map. You have to take a small alleyway and then turn left - it'll be the very last door at the end. Lucca is a small place, so this was a perfect place to be. Loads of shops, cafes basically 2 minutes away from our door.

As some people have mentioned already, the stairs may be a bit of mission for some people to go up and down, especially if you have big luggage (we didn't). But contrary to what someone said, there is a small landing after the first set in case you need to catch your breath. :-)

The owner willingness to satisfy his customers. He stop doing what he was doing and let me in early. I had read the check in time wrong. I also witnessed how kind he was to two mature ladies. Providing refreshments and with a happy attitude. He gets a A+ in my book.

I know from the way he treated me and others he will do all he can to make us comfortable and he did. But know one can predict when something may or may not work. The ceiling fan in my room was not working, which keeps the rooms cool. So he provided a fan. It helped, but not as good as the ceiling fan.

I arrived early and the host arrived immediately to check me in. He even carried my suitcase up the stairs. The room was very welcoming and spacious. The bathroom was also quite large. Good furnishings. Perfect location. Coffee or tea in the morning.

There was no drain in the bathroom floor so you have to be careful how you use the shower. This might be different at other rooms. I had the really large one in the back.

My single room was ideal, quite spacious with a private bathroom. The bed was very comfortable, and I had everything that I needed (free toiletries, extra pillow, hair dryer, fridge, tv). The location of the property is superb, right in the heart of the medieval town, so perfect for exploring. The host is very nice and helpful too.

Nothing, but some people may struggle with the stairs. There is no lift.

We loved the super-central location 😍 For a short stay - this is perfect! The flat we liked funnily – it is kinda unusual setting but actually looks cool and cosy. The communication with the owner was very simple - if you like to check in and out with minimum words exchanged - this is your stay :)

Even the instructions from the owners seemed very detailed and sufficing, with photos and everything – we still struggled to find the flat as it is really hidden. Nothing too bad, just prepare yourself for some search. Another thing we didn't really fancy is the suicidal, narrow and steep stairway 😅 Once you get out – you better make sure you didn't forget something in the flat as you will not want to go back and forth to the last floor. Also – do not bring big and heavy luggage with you.

Everything the place is perfect I've been to Lucca over 35 times and this the best value and best location

I read a nonsense review on this property complaining about the stairs, which was scandalous there are only 32 steps. Maybe it was the orange headed lunatic, The Donald. He and his mates should stick to telling lies and cheating at golf

The location was excellent and the receptionist was very helpful. The room had everything I expected. As reception doesn't open till 3pm it is good that you can store your luggage prior to this. The instructions to get in were clear and everything worked smoothly.

Just be aware that there are about 30 steep stairs to negotiate with your luggage.

Location was excellent. Nicely equipped room. Clean. Room inside a courtyard of a building which provides both privacy and quiet nights. Piet is the perfect host and gives very clear instructions for a smooth contactless check in

The bed was rather soft and uncomfortable

After you enter the arched street entrance, it's located in a quaint garden patio area that includes a patio restaurant. It's right in Lucca's charming historic center. Host communicates good instructions to find place. Look for the staircase in rear practically inches away from dining tables.

Nothing to say here.

The single room was just absolutely perfect for me , clean very comfortable bed and right in the centre of the city . There is no frills but I didn’t need anything else and the price is fabulous. I would definitely stay here again .

Everything perfect