We really enjoyed our stay at Al Tuscany - mostly due to the excellent service and friendliness of our host Claudio. We made a very late, last minute booking and he was immediately in contact via Whatsapp with instructions. He further helped with bike rentals and excellent restaurant recommendations. We decided to stay an extra night! Great location for access to all touristy things in Lucca. The suite was a great choice for our family with a large bed for the adults and the kids shared a double bed. Claudio very kindly brought me some gluten free muffins after I had stated on the booking form I would prefer a gluten free option for breakfast if possible. Highly recommend.

We found we couldn't open the main door from the street with the key provided but we could call to be let inside the building.

Breakfasts were very good, rooms were quiet and had plenty of space with very good bathrooms. The staff gave us better rooms than we had booked so that one of our party needn’t use steps to the attic room. We were offered a take away breakfast as we were leaving early.

I prefer bottled water not from the tap on the breakfast table. The fridge in my room was noisy but the owner switched off as soon as I asked. The lighting was too low for old eyes.

It's located in a very convenient street, a short walk from the Duomo and Puccini's Casa-Museo. I loved the breakfast room with its frescos and the general ambiance. It felt like living a beautiful past and it helped me feel inside the fable of Giacomo Puccini's genious.

Being in the centre means that, at night, specially Saturday, there were noises outside from people enjoying nightlife.

I liked the location and the look of the hotel. Very Italian. I had a little charming room in the attic. It was close to where I wanted to be in the city too.

The only thing I didn’t like was the bathroom. I am a taller person and it was very cramped in the bathroom. The roofline sloped in there and I had to duck down any time I was in the bathroom. Shower stall was very crowded for me as well

Location is central, property has real history with parts visible on ground floor dating to the 12th century. The loft room we had, had low ceilings with exposed beams adding to the charm of the property. Being 6 ft did not bother me at the least, I would definitely stay again!

Nothing to complain about especially for the price we paid

Excellent central location in the historic town. Claudio and his team were very welcoming and friendly. A good continental breakfast was available. Extremely comfortable bed in a decent sized room. Daily housekeeping was excellent. Overall very good value.

15 minute delay in obtaining access on first arrival. Some issues one day with water pressure in the bathroom. Not a problem for me - but beware the steep, open tread stairs to the attic rooms. As the name suggests the attic rooms are at the top of the house with sloping roofs - could be an issue for taller people (say over 175cm, 5ft 10 in).

The old house, Claudio's hospitality, the charm of the Old Town, the gastronomy, restaurants and pedalling round the old walls and the breakfast was prepared according to needs round one big table.

The rain was torrential on one day, rained on and off the next.

The B&B has a very distinct style, old fashion grandeur. We were upgraded to the suite, a nice surprise. The bathroom was modern and immaculately clean, as was the rest of the place. The host and staff were very welcoming, breakfast was good.

Nothing, everything was good.

The personal service of Claudio and his staff was top notch: I felt like a valued customer. Deep consideration and great effort was made to personalise and fine-tune our stay.

We had no complaints.

Excellent location and extremely helpful owner. The room was huge and our stay included breakfast. Can’t say enough about how helpful the owner is!

The property was wonderful! If I had to pick one thing to change, I just wish there had been a drinking glass in the bathroom. But that’s no big deal.