Fine property, good facilities, very clean.

We were charged additional 20 Euros because the second room had the names of the two occupants (Jorge & Maura Szendiuch) but the number of occupants on the reservation was “1”. The additional charge made mo sense.

The location is super convenient to the central train station and about 20 mins walk to the shopping and main tourist sites. The room was spacious and well kept. The bed was very comfortable. The reception was very courteous and helpful.

I didn't realize that the hotel was in such a busy area. The first day arriving was a bit of a culture shock as it is like a Moroccan bazaar walking from the station to the hotel. Once I got over that, it was fine. The breakfast was a disappointment (as it typical in most Italian Hotels) and I would not recommend taking the breakfast option. Better to go out and have some authentic quality breakfast from Napoli.

Whenever I go to Napoli, I stay at the Una Hotel. This was my 10th stay there. The location makes it an ideal home base for exploring the Naples area; it's like an oasis from the city. The moment you walk through the door, you feel welcomed and safe. The front desk staff are extremely polite and helpful, and the level of service is exceptional. Our hotel room was clean and quiet. The air conditioning was nice and cool, which made for a great night's sleep. The breakfast buffet offers a plentiful variety of food, including a range of meats, cheeses, pastries, scrambled eggs, bacon, and fresh fruit. There is spumonte, fresh juice, coffee made to order, and a giant slice of honeycomb! The staff is attentive, efficient, and welcoming. We had dinner on the rooftop, and it was exceptional!

Everything was great!

The location of the hotel is perfect, and it's easy to get anywhere. The breakfast is excellent, and especially having our coffee on the terrace after breakfast, with a view of Mount Vesuvius, was priceless for starting the day off right.

There was a measurement error in the bed headboard design in the room. When you want to read a book while sitting on the bed, the wooden light strip is positioned too low, so every time we lean back, we hit our heads. The reading lights are therefore ineffective in this situation. Additionally, the general room lighting panel is connected to the desk lamp, so it’s not possible to just turn on the desk lamp and work. In the bathroom, there are no hooks to hang towels. You can only hang them on the radiator panel, which is'nt hygienic because it’s located over the toilet, and any slight movement causes the towel to touch the toilet area. The hanger under the sink is also very low and not functional.

I do like the UNA chain of hotels and the Naples one fulfilled all my expectations. Room was large and with a very comfortable bed and large bathroom. Hotel is in the same square as the main Naples train station so a very busy square but double glazed windows meant that we had a very good nights sleep. Room was at the back of the hotel so that helped. Breakfast was excellent with a variety of local items. Staff was super helpful . Hotel has a great rooftop terrace bar, We also tried the restaurant one evening and the food was superb. Really good place to stay in Naples.

UNA Hotel Napoli was a fantastic choice for my stay before and after a cruise in Naples. Being part of a well-known Italian hotel chain, it offers a level of quality and consistency that can be hard to find in independent hotels in the city, based on my past experiences. The room I stayed in was spacious, very clean, and well-maintained, with the added bonus of two balconies offering wonderful views over Naples. The amenities provided were excellent, contributing to a comfortable and enjoyable stay. Although the hotel is located right next to the central train station, I found the area to be surprisingly safe, and the level of city noise was perfectly manageable. The breakfast each morning was very good, with a wide variety of fresh and tasty options. One of the standout features of the hotel is its rooftop bar—stylish, relaxed, and offering fantastic panoramic views of the city. What truly made my stay memorable was the outstanding service from the Front Desk team. They were consistently polite, welcoming, and extremely helpful with anything I needed. I truly felt looked after. I would absolutely stay here again and highly recommend UNA Hotel Napoli to anyone visiting the city.

The noise of the street can be a little bit too much if you don't close the windows and the external blinds

Stayed with group of 13 to celebrate a birthday. Rooms clean with comfy beds & good shower. Breakfast was excellent. Huge choice of hot & cold food, all beautifully presented. Restaurant/breakfast room was very tasteful. The outside tables were not used, as too cold (January) but the views from the rooftop restaurant were superb with good views of Mt Vesuvius. Very close to main station & metro, so easy access to city locations. Walk to port not too far.

The hotel is in an area near the station which is known to be dangerous. We had no problems, but despite being city-wise, it's not an area that I would walk around on my own. Every local bar we went into, the staff warned us to be careful.

From the first moment at the front desk until we left 24 hours later, the staff of the hotel were exceptional. We received an upgraded room because of Booking.com genius level. The room was beautiful. You must have a drink at the rooftop bar and enjoy the view as well as the excellent drinks. We had the lemon cello spritz with Prosecco and a Negroni. The dinner was wonderful and served very well. We had the pork and the beef, the salmon starter, and the tiramisu - all were delicious. Also, I need to mention that it is across the street basically a five minute walk from the train station. So you look up and see the UNA HOTEL sign and you are there. All in all a truly good experience.

Stay here for the location and the rooftop bar/restaurant. Directly across from Naples main train station this is a close and safe option if you're travelling work luggage. Taxis can pick you up and drop off right at the door if you need the airport or ferry. The rooms are clean and tidy but basic, the bed and pillows were quite firm. I was pleasantly surprised by the good water pressure in the shower. The rooftop bar & restaurant were the best part. We had lovely service and a great meal with views across Napoli

If you're looking for a good hotel in Naples, make sure you book a room at UNAHOTELS ! It's opposite the main train station and you can explore absolutely everything from there. The staff are super friendly and very attentive. My special thanks go to Anna(maria), who made me feel very well looked after. The room was spacious, super tidy, and air-conditioned. All amenities were restocked on a daily basis, and a lot of fresh towels included. It's just fantastic! I didn't feel unsafe, but avoided leaving the hotel after 10:00 PM. Safety inside the hotel is impeccable, though! As the hotel is located directly in the city's center, you can explore everything by walking, by bus or by tram. The breakfast is one of a kind. There's nothing that isn't available. Even OatMilk was available, you can find all sorts of fruits, cereal, toast, croissants, yogurt, cheese, ham, olives, pancakes: you name it, they have it!

Absolutely nothing!