The most crusious point for me is the cleanliness. And it was very clean!

When we bought the ticket on booking, it was written that the city tax is included in the payment, but when we check out there, they told us to pay city tax.. no idea what was that, and what did we pay for.

The location of the hotel is perfect for leisure/ sightseeing as it is situated close to the train station and the metro. The hotel is a bit old but renovated and the rooms are big, comfortable and warm. Also it always had warm water. Definitely a value for money hotel, in which I would be staying again.

Excellent apartments in a central location near the train station and metro, yet away from the noise. There are several high-quality restaurants and bars in the area open until 1:30 AM. A 24-hour store is available. The room includes a desk and a luggage couch. Perhaps the only things missing are a lamp and a kettle. However, there is a neet balcony overlooking the inner courtyard with a table and a couple of chairs. It's also worth noting the aesthetic design of the hall, where you can sit and relax in comfortable chairs surrounded by paintings.

The location is perfect, in walking distance to everywhere, as well as very close to the central train station and the bus terminal. At the same time the neighborhood is calm and silent, without crazy crowds of tourists. The staff is excellent, 24 hours front desk was a huge bonus, as we've arrived after midnight and didn't want to add a stress of not making it to the check-in to already built-up pressure of being not able to get to the city. Beds were comfy but short (yes, we're tall) but I didn't make friends with pillows. Overall it's all ok. The room has everything needed for the comfortable stay, it's very clean and the room service does its job well. Breakfast was decent.

The safe ran out of battery twice during our 3-nights stay and it felt like fire detector had similar issue because it was blinking red all night long. Timely electronics maintenance would be appreciated.

We arrived and departed from Roma Termini, and the location of the hotel was very convenient. It's also walking distance from the main sights (e.g. Fontana di Trevi, Pantheon, Colosseum, Forum). There is someone at reception even late, so it's not a problem to check-in at night.

There were mosquitoes in the room, not sure where they came from (we visited in April, and there weren't a lot of mosquitoes outside at that time). We stayed in a small double room, and the layout of the room wasn't very well thought through - there were not enough sockets. The only socket we found was the one the TV was connected to, so we had to unplug the TV to charge our phones, and we couldn't charge 2 phones at the same time, which was very inconvenient. Also the TV was pointing at the bathroom entrance, so it wasn't even convenient to watch at such a weird angle. If the TV and the wardrobe were swapped, the TV would be right in front of the bed, which would be a much better position in my opinion.

Location is perfect. We stayed in a terrace level room, nice to have a view even though the weather was cloudy.

At first night, there was a huge fight with so much noise due to throwing stuff on the walls or punching the walls, between a man and a female in the next room. Man was certainly drunk... My wife was panicked sooo much. Therefore I had to call the reception about it. When I called the reception to inform about it, receptionist told me to knock their door to tell them we are uncomfortable. Then I said, what if the drunk man doesn't take it well and start a fight with me? Then the receptionist said ok. I had to ask to call the police if he cannot handle it. It is not OK to tell a customer to solve the problem by himself.

As a hotel, it supplies all the functions of a traveler’s needs. The room is rather small but enough to open my luggage, the facilities are not brandy new but all functional. Sound proof for as much as they can, daily cleaning… The location is perfect! 5 minutes walk to the station termini, which is literally the center of everything— train/bus to airport, subway and hop on/ hop off travel bus, and many bus routes to all over Rome. And, you can find food with stable quality! The hotel staff are all very kind and patient, willing to help you with anything anytime, and they always give you the right information! I was once confused the front desk gave me information different from what I got online, turns out, he’s right! Some may find the heavy key is out of time, but for me it’s most charming. Every time you came back from outside and get the key from the desk is almost a ritual. BTW, it’s right next to the Opera House so I actually got a chance to enjoy a night with opera!

The breakfast, I tried it the morning before I leave, would be a lie if I say it’s great…

Small double room was cozy with nice lighting. Comfortable bed, wardrobe, desk, tv, shower room with sink and big mirror and it felt like a premium room for the money. Good location too felt safer than other areas at night, 10 minute walk to termini. Nice rooftop also.

Handing the key in before you leave and collecting on arrival is very inconvenient. Cleaning the vacant rooms next to ours with open doors after a check out early so there was Vacuum noise. But the cleaners were generally lovely and helpful. Hotel feels a bit like a maze lots of rooms. Very small temperamental elevator.

A hotel full of character. The room was fine but quite small. Bed and pillows were comfortable. Loved the staircase and first floor landing - beautiful faded grandeur. Roof terrace was good but apart from tables and chairs, there was little up there. If there had been more shade, we may have used it more during the early evening. The location was excellent both in terms of walking there from Termini and being able to walk around Rome. Also, a good collection of restaurants just outside the hotel.

Breakfast wasn't great but was adequate. There was no kettle or tea coffee making facilities in the room, which, to be fair, we knew before we booked, but I did end up pretty desperate for a decent cup of tea!

Excellent location close to the train station, direct from the airport in 30 minutes. Also good for car hire if you want to get out of the city for a day. Very clean, lovely helpful staff, right next to the theatre, selection of restaurants on the doorstep. Yes the decor is a bit darker, but it is traditional Roman style, but when in Rome...... sleek skandi is boring :) Rome is a walking city and this location is excellent for most major attractions. Take your comfy shoes, get your step count up and see the city properly. We walked EVERYWHERE!

Nothing about the hotel - would definitely stay there again. Suggestion: reduce / remove the little bottles in the toiletries to reduce plastic waste.