Location was good and the Rooftop Bar/Restaurant was lovely.

On check in they took us to a room that someone was already staying in. Then to a tiny room but they couldn’t find the key for us, luckily we then ended up in a decent room. The waiter on duty at the Rooftop Restaurant in the evening did not have enough help. It was not his fault that the service was chaotic! However the food and drink were excellent when we got some. But the manager should definitely sort out that problem!!!

Convenient location , good decor, rooftop amazing , very friendly staff,

Not enough shower gel for stay and this was not replenished when the room was made. Shower may benefit from an enclosure.

Clean and well presented room. The location was a little bit further away from the station and the city centre but it meant that it was a bit quieter. The concierge was really friendly and gave us lots of tips of where to go.

There was no fitness centre nearby or at the hotel. Also, being a little further away you had to walk a little further to all the attractions and good places to eat. The walls were a little thin as we could hear the upstairs restaurant in the morning.

The staff was very nice and helpful, the room was clean, the breakfast was very fulfilling and the location was perfect.

We made reservations at the Hotel Restaurant, and when we came, no one came to us. No menus, no order was taken... no one even acknowledged us. We waited for 15 minutes and had to leave. The restaurant said they were very busy, but we were practically alone. Very disappointing.

Entrance is lovely, lobby is Modern with comfy lounging area good if you have a late flight. Room was spacious with modern bathroom - all very clean. Beds really comfy. Rooftop bar has a great view for sunsets & open until late. Hotel has a porter who takes bags up to room which is a bonus. Super friendly staff, 25 minute walk to trevi & just 15 mins from Roma termini which we got the train from FCO. Tip: get Lime E-scooters to save on taxis to sites.

Prices for rooftop bar drinks could have been slightly cheaper but I guess you’re paying for the view.

Comfortable rooms. I tried the double and the single rooms. The single room is perfect if you’re travelling alone: the bed is big enough, the room looks small on the picture but is actually big for one person. Highly advise to try it.

The breakfast that is included is not worth it. I advise you to take the option without it and go get breakfast in one of the coffees in the neighborhood.

I really love the location of the hotel so many places to eat where you didn’t have to walk far and it wasn’t in a busy area .

That you have to wait until 2 pm to check in. All the other hotels in different cities had allow us to do early check in . We had to sit in the lobby for 40 minutes after we had to ride a train into Rome

Great location. Part of my stay was solo and I felt very safe in that area. The staff were very friendly and helpful. Shoutout to Joanna, who assisted with tickets for the hop on hop off bus, the Vatican and overall Rome knowledge. She was very friendly and made me confident to explore Rome on my own.

Nothing!

Beautiful hotel, great staff & a good location. The bathroom was gorgeous & we loved the rooftop bar. We would absolutely recommend & stay again but hope our little issue is resolved for future visits

The air con was difficult to work with to the point of being a little uncomfortable. It was capped at 18 degrees, but 18 degrees does not make for a comfortable night sleep. It’s really really warm and stuffy on the warmer nights, which made for some poor nights sleep. It did have a ‘powerful, setting which was more effective but didn’t last long. Much prefer some of the air con systems experienced in the likes of America where it’s possible to make the room ice (if wanted!)

This was my fifth time staying here and wouldn’t consider staying elsewhere in Rome. The room was very comfortable and excellent daily cleaning. Several hotels I’ve stayed in over the past year or two provide housekeeping only every 2 or 3 days but we had it all 4 days of our stay. All staff were very friendly and helpful and excellent service. The rooftop garden is such a great feature and having breakfast there is a great way to start the day. A really good and varied choice of breakfast food, as much as you can eat!! After a day seeing the sights of Rome it was so relaxing to sit in the rooftop garden where Daler and his colleagues ensure you’re well looked after with a refreshment or two! All in all, a wonderful stay. I’ll be back😀

Nothing I can think of as the hotel couldn’t be held responsible for the first couple of days of weather!!