Beautiful property and great location. Staff is excellent my Alessandra and Mario led the way.

AC in my room wasn’t working and they had to scramble to get me into another room for 1 night then send me to a third room which was fine.

My recent stay was truly delightful, and a significant part of that was due to the outstanding service provided by the staff. From the moment I arrived, they went above and beyond to ensure I felt welcomed and comfortable. The front desk team greeted me with warm smiles and genuine hospitality, swiftly handling my check-in while answering all my questions with patience and kindness. Throughout my stay, they were always eager to assist with recommendations, directions, and any requests I had. The housekeeping staff deserves a special mention for keeping the room spotless and well-stocked with everything I needed. Their attention to detail and friendly demeanor did not go unnoticed. Even the restaurant staff made meals a joy, with their courteous service and attentiveness to dietary preferences. It’s rare to find a hotel where every single team member is so pleasant and dedicated to creating an exceptional guest experience. I can’t thank them enough for their efforts in making my stay memorable. I highly recommend [Hotel Name] to anyone seeking not just a place to stay, but a place where you feel genuinely cared for.

ALL TENS NO NEGITIVE

"Absolutely phenomenal experience at this remarkable hotel! From the moment we stepped through the doors, we were greeted with warmth and professionalism. The staff went above and beyond to ensure our stay was nothing short of perfection. The rooms were immaculate, exuding both comfort and elegance. The amenities provided were top-notch, catering to every need imaginable. The location couldn't have been better, allowing for easy access to all the attractions. Without a doubt, this hotel exceeded all expectations, and I cannot wait to return for another unforgettable stay. Highly recommend to anyone seeking luxury, comfort, and unparalleled service. Five stars all the way!"

The location is brilliant. The staff were very kind.

The music on the roof terrace was extremely loud and was plainly audible late at night and even after the 10pm curfew, so after the first night I had to change rooms to a floor beneath (which the hotel well accommodated and were very understanding of, for which I was very grateful). I was travelling with a baby so it was important that we could rest in the evening. The second room was perfect. The roof terrace (which is run in a partnership with the hotel) let down the property in my opinion, since it is more like a club (with unfriendly staff) in contrast to the very nice welcoming vibe of the hotel.

The hotel’s location is excellent—nestled in a quiet area yet close to everything, providing both convenience and a sense of security. Although we encountered a few minor issues during our stay, the front desk staff responded quickly and efficiently, ensuring we had a great experience during our time in Rome. Special thanks to the lovely lady with braided hair who welcomed us warmly each morning at the breakfast restaurant—her friendliness truly stood out. We also deeply appreciated the doorman on duty on the mornings of April 10th and 11th, who was exceptionally kind and attentive, always checking if we needed assistance, an umbrella, or help booking a taxi.

Nothing

The hotel’s location is excellent—nestled in a quiet area yet close to everything, providing both convenience and a sense of security. Although we encountered a few minor issues during our stay, the front desk staff responded quickly and efficiently, ensuring we had a great experience during our time in Rome. Special thanks to the lovely lady with braided hair who welcomed us warmly each morning at the breakfast restaurant—her friendliness truly stood out. We also deeply appreciated the doorman on duty on the mornings of April 10th and 11th, who was exceptionally kind and attentive, always checking if we needed assistance, an umbrella, or help booking a taxi.

Nothing

Everything about this hotel is stunning. The amazing interior, the design, the comfort, the level of attention from the staff, the buffet breakfast, the position. 5* stars on all levels.

The hotel is super fine, everything there is so well thought and diligent

Nothing!

-The staff from reception to concierge to dining staff were personal, pleasant and very helpful -Ths location was convenient -The art work and interior was gorgeous -The room felt like new and the bathroom was very spacious and well designed. -There was a steamer to iron clothes which was convenient -The staircase for those who prefare to use it was covered with runner carpet and was spacious -Lught switched and a/c control were functional and well positioned -The coffee tasted excellent -The gym is open around the clock (I didn’t see it because of lack of time)

I liked everything

Our stay at the hotel was truly wonderful—excellent service, impeccable cleanliness, friendly and professional staff, high-quality food, and a great atmosphere.

During check-in, the receptionist was good at first, but when our room wasn’t ready, she only offered us the most expensive suites without mentioning other options, which felt a bit pushy. We refused, and I wasn’t happy about waiting 1.5 hours, especially since it wasn’t peak season in Rome. The next day, while I was asking another employee about trips, there was a small misunderstanding. As I tried to clarify, the same receptionist from check-in made inappropriate gestures and expressions, assuming I wouldn’t notice. That wasn’t acceptable at all from a five-star hotel employee. Aside from this, every other staff member was incredibly kind, helpful, and dedicated, making our stay enjoyable.