The room was beautiful with paintings on the ceilings, and it was right in the town as well, very close to everything you'd want to do in Sienna. Breakfast was decent. Room was very big.

The host sent instructions for us to get into the place by ourselves which was helpful, however we didn't see much of the hosts apart from that. She didn't seem to know which room we were in, how long we were staying etc so didn't feel overly personal.

The location was perfect - right in the heart of Siena with the brilliant ‘Prosciutteria’ restaurant literally next door to us! The view from our balcony was breathtaking - a classic Tuscany landscape which was sensational. The room was huge and the bed really comfortable. This was a very special place & we will return here if we come back to this stunning city.

We chose not to have breakfast at the hotel because the room looked dark - but I am sure it was delicious.

Location is ideal for exploring the city. The room was very spacious and well looked after with a lovely original fresco ceiling.

The frontage and vestibule weren't very attractive as you went through the outer doors, but completely fine once up a couple of floors and through the inner doors. Also please note there is no permanent reception desk so if you arrive early and just want to drop luggage you need to phone the manager and wait for him to arrive. However he was very prompt in appearing and let us have the room early as it was ready which we were grateful for but didn't expect. It wasn't clear if there was a secure place to leave luggage when the building was unmanned.

The room was far larger than it looked online. It was very pretty and the bed was comfy. Staff were friendly and helpful.

Not that they can control it, but the palazzo is close to some bars which don't close until 2am, and the noise went on way beyond then even on weeknights. Make sure to bring earplugs.

Location is excellent. Also our room was on the back side of the building so that reduced the noise of the partying on the street. Siena is lively at night!

We had asked for twin beds but what we got was a queen bed and a pull out sleeper chair which was not particularly comfortable. But the room was spacious with big windows opening to the greenery below. Breakfast was okay, nothing special.

The room was amazing. The ceiling is exceptional and the bed was very comfy. We were allowed to check in early, which was great. The staff at breakfast were friendly and helpful.

It was a bit hot and if you opened the window it was noisy with traffic starting at 6am. We sorted this on the second night by cooling the room down early evening, then it was fine overnight.

After our arrival we got offered upgrade t to nicer room which we gladly took- the ceiling was nice to look at. Great location in the center, helpful staff and very comfy big bed.

The only negative was toilet when flushed made quite a bit of noise, which is understandable in such an old building.

The room was comfortable with a beautiful view, and the location —everything was within walking distance. The breakfast was delicious. It was a convenient and enjoyable stay

The check-in instructions weren’t sent in advance, and it took a little while for the host to respond

Excellent location, friendly kind service and a lovely buffet breakfast. The room was stunning and made our stay very special. The video to show us how to get in was clear and concise.

The contact number was constantly unavailable - this needs to be updated.

Amazing ceilings! Truly stunning room. We were right on the front and couldn’t really hear the hustle and bustle which was really impressive. A lovely b&b!

Would have been nice to have access to milk and a water filter to fill our bottles