Location good though in summer might be too noisy. We came in good period, November. Your staff especially Anna at reception are all amazing and doing their job with passion. Breakfast was too good! We gained weight.

Maybe dont use the single room opposite the breakfast room, its noisy. My sister went in, noticed straight away it would be noisy and we upgraded to a double room and paid difference. She was on our same floor and happy. The last night there was a leaking in the bathroom, its beyond control cause it was because of the rain. When my sister mentioned at reception, immediately action was taken and apologies throughout. The owner herself went up to check. Perfect service.

We love this hotel, having stayed there a previous time in 2020. It's in an amazing location at the entrance to Ortigia with views over the water and market. The staff are always friendly and helpful. Rooms are spacious and nicely decorated and some have a balcony with room for a small table and chairs, lovely for a drink. You can get breakfast delivered to the room for a small fee, otherwise it's on the roof terrace in summer and is really good. There's also a ground floor eating area with bar. I could imagine someone investing a lot of money to polish up some of the old building - thought has gone into making it pretty but it's a big place and some things like staircases are a bit shabby. But if it turned into a grand hotel it wouldn't be so affordable for Ortigia so we love it as it is. Very close to some good bars and eateries (Barcollo for late night is great), and to the market

Nothing

It was a decent hotel with good hotel service. Very helpful staff who cared, that everything was according to our needs. Some smaller extra wishes were also immediately solved. The room was good enough. The breakfast was outstanding compared to what you can get in Sicily for this money. It was rich, tasty, a lot of choice.

nothing special to be mentioned. Just note, that it is located close to the central streets and it might be a bit noisy during the night.

A fabulous and very reasonably priced hotel perfectly located with sea views on the edge of the historical district. I stay in dozens of hotels every year and most are just miserable, expensive corporate places. This hotel is super clean, has wonderful staff, has great character, and I loved the rooftop terrace for morning breakfasts and evening watching the sun set and the world going by below. I totally recommend the place to you.

No gripes at all, this hotel is really well done. They don't have room safes, but I placed all my valuables in the main safe in the office and received a receipt for it. Super.

The location is very nice and there are a lot of things to do around. The staff was very helpful.

The only thing that was a default is that you have to pay for parking since there isn’t any free parking spaces around. The only free parking space is with a 1 hour time limit just to unload your luggage.

Great location, super helpful receptionists, who were able to offer advice about the city, transport, trips. Great breakfast included on the gorgeous roof terrace. We also enjoyed sitting up there each evening. Nice little biscuits at reception (couldn’t resist every time we walked past!) Room was spacious. Good air conditioning.

The balcony was a little smaller than we thought, and overlooked the busy street. However, it wasn’t an issue, as we preferred sitting on the roof terrace.

This is the hotel to stay in if you are travelling with a pet! We travelled with our dachshund and were able to stay together with our friends in the same hotel because this is a pet friendly hotel! The staff both at reception and breakfast were friendly and understood and spoke English as well. The croissants at breakfast are fresh and smell just great in the morning! :) We also appreciated the cleanliness of the room and the hotel overall.

A comfortable hotel in an excellent location. Easy to access by car and within walking distance of all the sites on the island Nice terrace with views across harbour, though it would be too hot for breakfast in summer I guess. Staff were friendly and helpful. Disabled parking in front of the hotel.

A bit awkward to access the terrace for anyone with mobility issues.

The location was perfect for walking into Ortgia and also perfect for walking or short drive to Siracusa. The staff were excellent. the room was clean and had a great view and small balcony to sit and to view the are. From the famous Ortigia food market which is a minutes walk and also to the sea. The breakfast was very good and very fresh.

Either Booking.com or the hotel need to change and remove the image of the Grand Hotel Ortea next door. Having lived in Siracusa and followed the building of the Grand hotel from a long closed and run down old post office I actually thought I was booking the Grand hotel Ortea However a short interaction with the Grand hotel's reception staff soon told me I was very happy not to be staying there. When they found out the mistake one receptionist, who had been helpful walked away and the otherrather curtly said that I had actually only booked a 3 star hotel and please leave. So instead of me asking if they had any rooms available. they never offered. We went to the Hotel Posta. which was amazing.

Excellent location!!! Very nice next to a 5 star hotel! Some room have nice Harbour view. Breakfast on a roof top terrass . Very nice view. Reception and informal bar open to 23. Clean and comfortable

You may risk having to carry your luggage one flight of stairs. The toilet (in 212 ) was not bolted to floor and could topple. Breakfast lacked scrambled eggs & bacon but had boiled eggs . However serving juice in paper cups is not a great idea as they tend to topple in wind gusts.