The staff of Luciana, Alessandra, Michel, and Celia made us feel completely at home at Palazzo Starace. They gave us their “hometown view” on what to do in Sorrento and across the Amalfi coast. Over time, they became part of our extended family. Palazzo Starace is a beautiful example of Italian architecture directly on Corso Italia and steps from Tasso Square. The staff maintains Palazzo Starace perfectly clean. The breakfast buffet had many options and was the perfect way to start our day. My wife and I spent all of March 2025 there and we were sad to leave. Palazzo Starace is the only place we will stay in Sorrento in the future.

I would not change anything about Palazzo Starace.

Staff was so friendly, helpful, and accommodating. They helped with luggage. They made us coffee and scrambled eggs in the morning. They called the parking shuttle for us. Breakfast each morning was a treat, with a good assortment of food, coffee, and juice. The room was clean and spacious (plenty of room for the four of us) and had a balcony with a nice view. We would definitely stay at Palazzo Starace again.

As has been the case with many hotels and apartments we've stayed at throughout the world, the bathroom drains do not smell good. Sanitizing drains with bleach and then maintaining with bleach, vinegar, drain cleaner, etc. would be ideal.

Excellent location, right in the heart of Sorrento, and only 10 mins walk from the train and bus station. Our room, overlooking an internal courtyard, was very quiet and clean. Staff were very welcoming and friendly. Breakfast was excellent, with coffee and eggs made to order, freshly-squeezed orange juice, and superb homemade cakes.

The temparature control panel was rather bright at night, but I fixed this by hanging a light raincoat over it. A kettle in the room would have been useful for afternoon/evening tea.

The staff was friendly and helpful. The location was excellent, being minutes from the ferries and many restaurants and shops. The room was clean. The breakfast was very good. The luggage lift was helpful. Some of our favourite places nearby were the Lanterna restaurant, Kayak Sorrento, and lunch at the Pergola, Hotel Bellevue Syrene.

We hoped for a double bed but they were 2 twin beds pushed together. We knew this might be the case. We would have liked a bath but knew in advance that there would be a shower and no tub. The air conditioning stopped working but this was solved by using a remote instead of the wall control.

We appreciated the centralized location of this precious boutique hotel to the main pedestrian street in Sorrento with lovely shops, cafes and restaurants immediately accessible. The owner Luciana was delightful and her staff (specifically Alexandria and Maria) were so warm and welcoming that we felt at home immediately. Our rooms were clean and bright, my mother’s had a balcony with a beautiful view including a birds eye view to the street below, fun for people watching. The breakfast offered was exceptional! They offer a wide range of healthy and delicious choices, with eggs made to preference and rich and creamy cappuccinos. We cannot express in mere words the collective senses of well being that Palazzo Starace offers. One must experience personally. Brava!

The location of this hotel was great, a few minutes from Piazza Tasso and nearby cafes and shops. The breakfast was brilliant and the hosts were very charming and prepared freshly made eggs for us on request. The hosts were very caring and attentive and as we were there with our elderly father , 91 (and who become unwell during the stay) they were excellent in their attentivness towards us and I couldnt be more grateful to Luciana at reception as she went out of her way to assist me.

nothing I can fault.

The location of this hotel, adjacent to Corso Italia, is excellent. Our room overlooked Corso Italia and had a lovely balcony. The street is teeming with people late into the evening, so if you don’t enjoy that type of hustle and bustle, ask for a room that is not overlooking the street. The staff were extremely friendly and helpful. Our host, Maria, was super friendly and spoke good English. The breakfasts and the breakfast crew were also excellent.

The shower was a little too small for us.

The staff absolutely make the place. So welcoming upon arrival and very kind thorough out my stay. The breakfast was incredible and very personable, I was able to have fresh eggs made and again the staff were just incredible and so lovely.

The only fault I could give would have been the view from my room, there wasn’t much of a view but considering I was out most days it didn’t affect me too much but a nicer view would have been exceptional.

Breakfast was excellent, with plenty of choice. Staff is very friendly and helpful. The room was spacious with a very very very high ceiling. Bathroom… we have never seen anything like this big, almost as big as the room itself. The room was neat and the bed was huge and confortable.

The streets outside are quite noisy even late at night but windows did not block the noise as much as we wished. Also the door to our room was hard to close without making a slam when leaving the room (it was perfectly silent when closing from inside).

Our visit was highlighted by the staff’s great service and extraordinary care. Our room was always clean and the breakfast was fantastic. The staff— and in particular Maria at the check in desk-was always friendly, professional and went above and beyond the norm to assist with any problems and provide an excellent stay.

Just possibly the front door to the building was a little tricky at first but we were given help and then had no problems.