The hotel exceeded expectations!! Surprised at how nice the hotel was considering the price. Very reasonable. The pool area is incredible! It's big and quite luxurious with a proper pool bar. Was also surprised to find a hot tub out the back as well as a sauna and steam room! The room was spacious and modern and clean - and the balcony area again was so luxurious ad big! Amazing views. The location is also perfect - as you are close to the town where everything is happening, but also if you turn left out of the hotel - you are on the way down to the beach. Views are also incredible from this hotel.

Reception staff a bit mixed. A lovely lady greeted us and she was so friendly and helpful - but then at other times there were guys on the front desk who quite miserable and unfriendly, or people who were a bit junior and didn't know a lot. So a bit a mixed.

The location and the view are the top features of the hotel. Most rooms and the pool area have amazing views to Etna and the town. The hotel is very close to the bus station and the central part (around 5 min each direction), yet the street isn't that crowded so it's quite. The staff was always friendly and open to accommodate any needs. The pool looked dirty at first but is in fact just stained and the water was totally fine. The hotel in general is old but definitely has a charm for people who don't look for the highest level of luxury. Which also explains the price as the more luxurious hotels are way more expensive.

The hotel definitely needs some minor renovation, the furniture is quite old, even though it's well-preserved. But if you don't plan staying in the room that much, it's totally fine and not a problem. The breakfast wasn't the worst but it was very basic and my main disappointment was that they offer the cheapest and worst coffee that cheap hotels usually offer (considering we're in Italy at a 4-star hotel). Also, a big inconvenience was that we were accommodated at the very top floor and didn't have any WiFi connection so they should better place their routers.

Once we got over the "classic Italian" decor (fright) we focussed on the sensational view from our top floor terrace that took in the entire coastline, the parks, Taormina village all guarded by Mt Etna. Geographically - Taormina's a tough one - the beaches are way down and the town way up slope. The beauty of Taormina Park Hotel is that it's right in the middle, so you can comfortably walk to both and not miss out on anything. We parked at the hotel which was super convenient and breakfasts were "pretty good". Staff were very accommodating.

Shame for us, the pool wasn't filled yet for the summer season despite visiting late April.

The view from the rooms overlooking the pool have the most fantastic view of Etna and Toarmina. (Some seaview rooms will not have an Etna view so be careful.) The pool is deep (no shallow end), relatively large, and was excellent and good value for money as not many properties have a pool in the area. The bed was very, very comfortable and solid. Handy fridge and glasses. Incredible decor, gorgeous faded grandeur, lots of marble, very interesting. Parking would have been ok but it was very tight, or steep slope to the upper level - glad we planned not to park on site. I got made an omelette each morning, breakfast was more than adequate. We were allowed to check in early which was much appreciated. I would stay there again.

Some staff were not as helpful as they could be, but others were lovely. Be warned - no kettle in room. Bar was not staffed all the time we were there. We were told they would only provide our car details to the local authorities for the ZTL if we parked on site (at cost) which did not seem appropriate. From other reviews we were expecting a degree of quirky service so we were forewarned and had a good stay overall!

To be honest I was a bit nervous about the hotel after booking given my friend travelling to meet me was bringing a rental car and parking can’t be reserved in advance, but that turned out not to be a problem. I also found my bed a bit firm and the pillow a bit thin for my liking, BUT the view from this hotel more than makes up for any such little irritants. I would stay again in a heartbeat. We had an unbelievably good view… truly a million dollar view. The hotel itself is extremely good value, and the staff were nice and very helpful.

Better pillows would make a big difference. The parking is somewhat limited and better communication to assuage guests’ potential anxiety about where to park on arrival would help a lot. As mentioned above, it turned out to be fine, but a little bit of explanation of what to expect in advance of arrival would benefit both guests and hotel staff.

The double rooms we booked had a beautiful big balcony with fantastic views. The bed was very comfortable. Clean and cozy. The vintage atmosphere is excellent.

Upon arrival the receptionist pointed out that our booking didn’t have the names of the people staying and implied I had made a mistake when booking, I.e. that I had booked two double rooms for one person. Regardless of whether I made a mistake or not, it was a pointless discussion because it changed nothing. The rooms were double and exactly what I booked, so the interaction felt like a sassy exchange that I found charming and fun. Breakfast is fine although they will judge you if you fill your water bottle. Only thing I really didn’t like is that they don’t offer any water and charge 2 euros for the bottles in the minibar.

Excellent location, close to the main squares, and an amazing view from the balcony that looks down on Giardini Naxos and right up to Mt. Etna. We were there in April and Etna was still covered in snow. Breathtaking! Breakfast was good, staff were friendly there and the front desk as well.

Bathroom could use an update but the hotel is old and I believe some of the baths have been remodeled. Ours wasn’t but it worked out fine.

The view was stunning, the parking and the proximity to town center. The staff was very welcoming and polite.

The service was more for a 3 star hotel not 4, there was no kettle and phone in the room, no bath robes or slippers. For a cup of tea in the evening you need to go to the bar and order it at exa cost. The tea is served in coffee mugs -- just some examples. The SPA facilities were all closed and not working - a shame.

View was out of this world and so was the staff they were friendly, kind, generous in that they went out of their way to accommodate me in every way. The rooms were clean and they did a great job of straitening out every day. The front desk/concierge made good recommendations, turned on the sauna late at night for me and was generally kind and considerate. Many rooms have well positioned balconies. Amazing to wake up with view out the window and then to sit on balcony read or work. Location is also very good. It is accross from the beautiful gardens. Which you can walk through to get to the main old town walking street

Hotel is a little dated. It could use a facelift…but then it would or at least should charge a lot more.

The location of the hotel is excellent. Just a few minutes walk from the centre and a few really fabulous restaurants nearby. The staff were excellent. Really friendly and helpful. The breakfast was great, varied and plentiful. Allessandra was particularly helpful. The room was spacious and comfortable. We had a fourth floor room and the views are amazing… most rooms have sea views and it’s one of the best views of mount Etna in the area! There is a bus stop that’s a few mins walk away so it’s easy to get into Naxos (€2 euros instead of a €25 taxi) and down to the station (€1.50 instead of €25) Isola Bella beach is just a 25 minute (steep) decent down. Taormina is a really lovely place to visit and plenty to do here.

We had booked this hotel because it had a pool and as a few previous reviews mentioned, it wasn’t too appealing. It’s a shame really as it’s the only thing that let the hotel down.