Pipito was very nice, friendly, and welcoming. I really admired the way he explained how to use everything in our room, including the key and door. The room was very clean, vintage, and spectacular. We also appreciated the complimentary items. The only downside was that the hotel has no elevator, but they did carry our luggage for us, which was helpful

No elevator

I would definitely stay again at Hotel San Gallo because of the reasonable price and location. Sebastiano was an excellent host and provided the very best recommendations for restaurants. Sebastiano also gave great ideas for visiting the museums and Murano island.

The room was cozy (a bit small), but that is expected in Venice.

Location is most excellent! just 2 minutes walk - and you are on the San Marco Piazza! The room was delightful with silky fabric on the walls and Murano glass chandeliers. Thoughtful to the very small detail - including a bath robe and the spa slippers, little chocolates. Individual heating/AC unit. Renovated bathroom. This was the quietest room I've ever stayed in! Most delightfully friendly staff

The hotel is on a second floor, there is no elevator. Could be a bit of a problem with the heavy luggage. Luckily member of staff helped me to carry my suitcase upstairs. Hot water was not immediately available. Had to let it run for a while. A little inconvenience, but not a biggie

An unforgettable stay the memories of which will last a lifetime! A strategic location just a breeze (2 minutes on foot) from Piazza San Marco and Palazzo Ducale, this lovely hotel surpasses positively every expectation a discerning traveler may have and goes beyond through the exceptional guidance of * * mister Vito * * , the best professional hotelier, by his caring instructions you are going to navigate all of Venice's charms like a local in no time! The apartment is very well insulated with constant heating and hot water 24/7, bed was the most comfortable I've slept through ages and the tasteful decoration of the room really sets up the vibe for a true Venetian outlook! Definitely recommended and a guaranteed 10' experience.

Excellent location, clean and very functional

No elevator service to upper floors. Also, when checking in, one might take luggage all the way upstairs and then have to go back down to enter other door and climb again. Should be a clear notice to NOT take luggage up while checking in

I had a wonderful experience thanks to the polite and helpful staff. Mr. Juliano at the reception was exceptionally kind and went out of his way to assist me he not only explained everything clearly but also guided me on the best tours to take and how to manage transportation efficiently. He helped me with my laugage even after the checkout as my flight was late at night which allowed me to spend the whole day without worrying about it. His support made my stay much smoother and more enjoyable. Truly grateful!

Hotel San Gallo is located in a safe place a walking distance from Piazza San Marco and there are many restaurants and stores nearby. Our room was clean and big enough for 3 and we appreciate the welcome plate of fruits, chocolates and bottled water. We cannot say anything about the breakfast as we did not avail of it. The bathroom was big and has the amenities we needed, Staff were helpful to recommend restaurants and they even lent us extra adaptors for our cellphone chargers,

As with old buildings located in the town center, it has no elevator but the staff is ready to help us carry our luggage up to our rooms.

The hotel is one of the best in its category that I have ever experienced. In the Venice winter it is agreeably warm and the cleanliness is a noteworthy highlight. Its location is extraordinary: situated just a minute away from Piazza San Marco. Opting for a rate that includes the breakfast, you will have a satisfactory meal in the morning to start your day, with a variety of fruits, bread, cheese, “prosciutto”, “salumi” and a choice of cappuccino, macchiatto, hot chocolate or tea. A special mention must be made of Vito. He is the best concierge that you can find in Venice. He knows the best restaurants and will kindly make your reservations. He also has the best tips to enhance your stay and allow you to enjoy your trip in the best way. All the staff is very helpful and gentle, but Vito will make the difference. You can always rely on his assistance.

The hotel is one of the best in its category that I have ever experienced. In the Venice winter it is agreeably warm and the cleanliness is a noteworthy highlight. Its location is extraordinary: situated just a minute away from Piazza San Marco. Opting for a rate that includes the breakfast, you will have a satisfactory meal in the morning to start your day with a variety of fruits, bread, cheese, “prosciutto”, “salumi” and a choice of cappuccino, macchiatto, hot chocolate or tea. A special mention must be made of Vito. He is the best concierge that you can find in Venice. He knows the best restaurants and will kindly make your reservations. He also has the best tips to enhance your stay and allow you to enjoy your trip in the best away. All the staff is very helpful and gentle, but Vito will make the difference. You can always rely on his assistance.

Amazing, quirky hotel a couple of minutes from St Marks Square. We received a warm, enthusiastic welcome from the friendly male receptionist, who gave us lots of information and booked our water taxi home, even taking us to where we needed to meet it! OK, the room's not massive, and a little tired, but it's clean, full of venetian character, has a comfy bed and lovely old furniture and that's what we loved about it. We were left a welcome treat of chocolates, nuts & berries from the San Gallo team. Thank you for that, it made us feel all the more welcome. There is a long flight of stairs at the entrance, but we are all fit and able bodied, so not a problem for us.

Nothing, it was perfect for us!