Very central. Wonderful staff especially the ladies at the counter. Great breakfast. I needed a phone charger and was provided with one. Also on my last day I mistakenly broke a few bowls but they didn’t charge me anything which was so generous of them. Will definitely stay here again on my next trip. Regards to Elnora and Anne.

1. I couldnt close the curtains. I tried my best but they shut only one fourth of the way. I am used to being in complete darkness when I sleep so I had to wake up early as the room was bright early in the morning. I tried my best to fix the curtains but they just wouldn’t move. 2. No phone in the room

It was very close to St. Mark’s square and very convenient with everything around for food and shopping

Our room was quite small, not the one showed to the photos when we booked the hotel and I was quite disappointed. We didn’t even have a chair to hang or put something on

Great location. 5 minute walk to St Mark's square & 8/10 minute walk to Rialto Bridge. I stayed in single room which was just as advertised. Although the room was slightly smaller than I imagined but it was clean & had everything I needed. The room was cleaned daily & fresh towels daily too. Breakfast was fresh & adequate. Staff were friendly & helpful. I had no problems checking in or out.

Single Room being a bit small but it was clean & comfortable.

The hotel is ideally located behind St. Mark’s Square, making it easy to reach any of the city’s attractions. It offers cozy rooms faces a bustling narrow street furnished in Venetian style. The recently renovated contemporary bathroom was a pleasant surprise. The staff were friendly and helpful. A welcoming bottle of Champagne was in our room upon arrival. A cute, charming, large cat usually stays on the staircase, ‘safeguarding’ the hotel.

Accessibility may be limited due to the lack of an elevator and the setting of the hotel on the first and it's rooms on the second floor.

The location and the staff! Almost equal distance between Rialto Bridge and Piazza San Marco. You hear the church bells from San Marco for what seemed like a full minute at midnight. ❤️ Only a couple of small bridges to lug your suitcase from public transportation. I’m 72 with a 45 lb suitcase and a backpack so this was very important to me! Quiet area. Plenty of restaurant choices within a few yards. My single room was very small but more than adequate for a solo traveler. Security getting in and out was very easy and I felt very secure. Decor was kind of vintage chic. From the moment I arrived (thinking to just store my luggage but my room was ready early) Princess and Anna made my stay sooo comfortable and easy. Both spoke perfect English and were so kind and helpful. Breakfast was very good cold breakfast. I thought the site said it started at 7 am but, at least for my stay, it started at 8 am. Tip for travelers a little new to small hotel travel: Bring a European adapter for US electrical devices.

No elevator but this is very common in these older establishments. Ground floor is solely entry, reception on second floor, my room was on third floor. Staff was super great in helping me get my suitcase up upon arriving and down upon leaving.

Really quirky, unusual but superbly traditional hotel! The room was decorated and furnished well and you really felt like you were getting a real piece of Venice! The room was clean and well serviced and had everything you needed. The location of the hotel is fantastic, a few minutes walk from the rialto and St Marks Square, so really easy to get everywhere! The staff were friendly and welcoming and even the cat was there to greet you on your arrival! The communication prior from the hotel was brilliant with detailed instructions on how to find the hotel and how to get there on the water bus. Thank you for this is was really helpful! Great value for money for the location. We had a fantastic stay, thank you ever so much! Would recommend this hotel to all!

Nothing! It was spot on!

My wife and I were celebrating our wedding anniversary and as soon as the staff realised this, they brought a bottle of Prosecco up to our room. Breakfast was a simple continental selection but all delicious. Nothing was too much trouble. We requested some decaf coffee to they gave us a brand new jar for us use at breakfast and in our room. Whiskey, the famous model cat, was a welcome addition and made it feel like home from home!

Being so centrally located, it’s inevitable that you will hear noise from passers by and adjacent businesses in the early hours.

The hotel was located right by the train and bus station which was great for getting around Roma to see everything you needed to see,lots of places to eat,the hotel itself was very clean and the staff were lovely,the thing I loved about it was there was a full unit in the hallway where we could help yourself to the little goodies left out

The room was quite dark

It was a lovely family hotel tucked away on a street 2 mins from St Marks square. Excellent location. Staff very friendly. You could come and go as you pleased. They gave you the keypad number to get in. Took care of my bags when I had a late flight. Room nicely decorated with fabric. Cute and Venetian. I loved it.

My only gripe was the hairdryer . B old fashioned hose on wall- absolutely useless especially for my thick hair. It took forever to dry and kept turning off if the direction of the hose wasn’t correct. I suggest they invest in a better hairdryer. I would also have liked some drawers so I could put my other clothes in as only a wardrobe with 4 hangers

Location, really easy to walk from the St Marks Square vaporetto station. (Much easier than from Rialto which was recommended by the hotel). Continental breakfast was lovely with selection of freshly baked breads and croissants, home made sponge cake and ample selection of cold and hot drinks.

The room laminate flooring was rather tired, mutiple small steps through the room, not ideal for older people.