We stayed for 2 days, therefore, the location was perfect. However, we were relocated to a different house after check-in, the house was right around the corner, around 50 meters from the original address. It was not surprising reading other reviews so it did not bother us. Staff was nice but also had not much contact with them. The room itself was small but worked for us. AC and WiFi worked well which was a plus. We did not have breakfast at the hotel so we cannot say anything about it. All in all I think it’s good value for money considering Venice prices.

The only thing that was mocking us was that there was no elevator in the other building so we had to carry our luggage 3 floors up on tight stairs.

The location was perfect for getting all of the major tourist attractions in. It was also very easy to get to with the water bus. We were nearly put off booking this location due to reading some bad reviews but this hotel was perfect for our needs.

I must say the mattress felt a little stiff and old for my liking. But after long days exploring Venice I’d have slept on a washing line.

Very traditional, dated yes - but that didn’t matter! Full of Venetian charm. The location couldn’t have been better, 1 min walk from the main canal front & 5 mins from st marks sq. so many bars and restaurants nearby too! Location far outweighs anything else!

Our room was a little dark, no plug for the bath! Breakfast was limited & frantic loud staff in breakfast room. We were on 4th floor so bear that in mind if you have mobility issues - ask for a lower floor as no lift

The location is perfect, close to the San Marco Square and Vaporetto station. It's surrounded by stores, cafes, restaurants and cultural sites. Rooms are furnished with old Venetian style wallpapers and furniture. There is a slight vintage and retro atmosphere like in the whole city, authentic feeling, not too modern. Bed and bathroom are tiptop clean and the top floors are quiet and warm even in the winter. The hotel doesn't have a lift, which you need to take in consideration if climbing 3-5 floors is not suitable for you, but it's great exercise for people liking the steep narrow staircases.

We liked the stairs, but if you need accessibility or travel with heavy luggage, this hotel is not the right for you.

An instant luxury feeling here! The room was just as you want it to be in the middle of the city center of Venice. Fancy mirrors, golden frames, paitings on the walls, pattenrned golden wallpapers.. it was VERY special, like having a part of a museum or a theatre just for yourself.. :) The "whirlpool" bathtub was a nice surprise, awsome to relax there after the whole day of tourism, with a lot of bubblefoam and a glass of prosecco!

The breakfast could be a bit more generous, but still okay.

Ah, the room! A true gem in the heart of Venice. Stepping inside felt like entering a piece of art—rich with history yet effortlessly modern. Canals stretching out like a glimmering ribbon of dreams, with the gentle lapping of water below. The room itself was a perfect blend of Venetian charm and contemporary comfort. The bed, oh, so comfortable—felt like I was floating on the very waters outside. It’s as if the spirit of Venice herself has curated this room for you, inviting you to relax and soak in the beauty of the city. Perfect, just perfect.

Despite the fact that the room we stayed was located a block from the hotel itself, we were 100% satisfied with the living conditions inside. Among other amenities I was pleased with a bath, also big respect for unbelievable and incredible sofa and bad sheets for sleeping 🤗🤗🤗💙💛 Recommend this hotel. Personal is good. Room was clean. Gracias.

Cheating with location: Our room was in another building 1-2 minutes by walking. We just knew about it after checked in at the reception post. Surprise!!! It confused me but it very comfortable like on the pictures.

**Hotel Lux informed me that check in would be in a different location - Hotel Antico Panada. This is where I stayed in the end, not Hotel Lux. I liked that after check in I didn't have to go another building. Cosy small room with private bathroom. Great location. There is a lift in Hotel Antico Panada.

**Hotel Lux informed me that check in would be in a different location - Hotel Antico Panada. This is where I stayed in the end, not Hotel Lux. The balcony doors could be repaired a little to help facilitate easier opening/closing and keep out the cold.

The hotel is in a wonderful location, close to the main attractions and the boat station. The room is clean, the breakfast is adequate, there were no problems with check-in and check-out.

There were no proper sheets on the bed, specifically the duvetcover was a sheet. No DND door sign. The receptionist suddenly opened the door at random, and it was not clear why. The double bed was two single beds that lived a separate life every night.

Faced with completely controversial comments about hotel, made a booking with great question mark. Reality is that hotel is indeed located in several buildings in cca 50m radius, which is not a problem at all. Building does not have elevator, stairs are steep and narrow, but Hey! It is medieval Venice! Canal odor you can smell few minutes per day, but again, you are in Venice, it is not hotel fault. Location of the hotel is excellent, just few steps from S. Zaccaria waterbus stops and S. Marco square. Quiet side street, still enough day light. Room is completely newly renovated, rich (bit kitschy, but cute) decorated, with good amenities and good size. Room cleaning and towels exchange on daily basis were exceptional. Bed mattress and pillows were harder, thus perfect for me. A/C works well and can be adjusted in each room. Very pleasant reception staff.

Breakfast is complete shame, and for hotel reputation would be better not to offer ''breakfast'' at all, or to significantly improve offer and selection. Considering that not all rooms are in the same building, kettle and espresso machines in the rooms would be nice addition, for complete Italian feeling.