Receptionist Dina Salem deserve 10 out of 10 easy cool and appropriate. Aziz duty manager deserve 12 out of 10 I appreciate him and I should have rated him from previous stay. He appreciates customers and does what it has to be done. He smart and reflective to customer experience. Gloria she's kind and takes feedback seriously listens and responds . Not like other hotels Marina fast smart and easy. Need to mention Dina explained benefits of membership and she's very welcoming and salute with direct warmth. Hamdy and Mohamed at restaurant much better than the rest they come ask if we need anything they bring water Hamdy bring order also some picks from, buffed nicely without asking Dena smiles with heartwarming greetings clearly pure and direct nice person.she should have authority to extend the stay hours pre to check out to customer preferences. Shahed mohammed 10 out 10 I think Aziz deserves to be CEO Marriot deserve AA Not to forget manger Ahmed he is so nice and kind Thanks to amr in loppy Ramy `10 out of 10 Great listener and effective Great flexibility check in and out

Doors are open on the terrace for long time thus Not cold loppy Heat comes from door open as wedding happen or pre to it..these door could be replaced by automatic doors ..both of them Laundry must use soap when clean preferred perfumed soap There is no barbar shop Corridor there is paint smell Pool not open 24h This hotel is near airport if someone wants to stay 1 night because most ppl wish to travel as transit. Preferably General manager discuss with finance and team involved better prices for those staying more than 1 night or more than 2 nights or perhaps better prices for those staying 1 week and all times membership during the year. Room windows need to have reflection so those outside can't see those inside

Generally a great stay. Staff very helpful. Breakfast was excellent 👍

There was a man in the lift who creeped us out - he was a staff member at the hotel and targeted women who got into the lift on their own. He put his arm around you and took photos and even asked me for a kiss!!! Totally unacceptable. I reported him to reception and told my group of ladies to only get in the lift in two’s.

Clean and tidy Easy check in Friendly staff at reception and breakfast buffet

The manager at the dinner buffet was very rude and unwelcoming I was asked to sign for dinner although I paid in advance, so it did not make sense. When I questioned that, the explanation provided did not make sense to me. My feedback regarding this was not taken into consideration by the manager at the dinner buffet. The TV, phone, and hallway light were not working. However, the issues were resolved once reported. It would have been better to check the rooms are fully operational before checking in guests!

The staff! From the ladies at customer care, to the boys at breakfast restaurant, pool staff and plus staff during day from Burger bar, were exceptional. I felt so well looked after, they really went beyond to make sure I was truly happy and satisfied with all services. Every single member of staff should be very praised by their management. Brutally honest, I been living in Hurghada for last 2 years and a half and never got treated not there, not anywhere as well as I was treated at La Meridien. The whole team there should travel all around Egypt and teach everyone else what is excellent customer service. All staff deserve a salary raise and I can say that very comfortably, after experienced many places around Egypt. Super 5 stars and for sure, you will see me again at your hotel. What an experience in Egypt, wow!

The room was very quiet and nice. The hotel has everywhere diffusers so it smells very good in the hallways. The staff were super nice. Especially Mr. Rezk who explained everything during our stay and Chef Hamy handi who cooked a nice asian meal for us. We can recommend this hotel 100%

The temperature in the Lobby and Hallway is way too cold. They could safe a lot of money on electricity if they wouldn't cool down the lobby that much. The signature Poached Egg from the indining Menu was the worst Egg Benedict I ever had... Otherwise our stay was perfect!

I had shattered my ankle the day previous and I was flying to Istanbul the next morning. Actually I was supposed to fly the evening I shattered my ankle. The knew I was coming and brought a wheelchair. The next morning the gave me a wake up call, brought a wheel chair, and a luggage rack to get me to Turkish Airlines. They then turned me over to them and made sure I was okay. They were great!

There was a wedding there, but I was warned and it ended at 11pm so it was only an hour. I survived!

A fabulous hotel conveniently located right next to Cairo International Airport. I spent one night here as a solo woman and was made to feel very comfortable. My room was large and spacious, super-clean and beautifully designed. I had some time to kill before my flight back home so I spent a few hours in the hotel’s pool area, enjoying some of Egypt’s warm Springtime sunshine. The pool sparkles in the sunshine and is so nice to go into as it is temperature controlled to body heat, slightly warm yet refreshing at the same time. I also had breakfast at Le Meridien and enjoyed the choices on the sumptuous buffet. And I took the free shuttle to the airport terminal when it was time to leave. All in all, a five star stay and I wish I’d been able to spend longer at this beautiful hotel. A perfect way to end to my wonderful Egypt adventure.

The hotel is high-end luxury and therefore expensive, but perfect in many other ways if you can afford it.

I recently stayed at Le Méridien Cairo Airport with my mother, both upon our arrival from abroad and again before our departure, and I was truly impressed by the outstanding level of service. The staff was exceptionally professional, kind, and attentive, especially considering my mother’s mobility needs. They went out of their way to ensure her comfort and made us feel genuinely welcome throughout both stays. Their courteous attitude, active listening, and dedication to service made a real difference. The hotel itself is conveniently located, very clean, and well-maintained. Overall, it was a flawless experience. Many thanks to the entire team for their excellent hospitality.

I recently stayed at Le Méridien Cairo Airport with my mother, both upon our arrival from abroad and again before our departure, and I was truly impressed by the outstanding level of service. The staff was exceptionally professional, kind, and attentive, especially considering my mother’s mobility needs. They went out of their way to ensure her comfort and made us feel genuinely welcome throughout both stays. Their courteous attitude, active listening, and dedication to service made a real difference. The hotel itself is conveniently located, very clean, and well-maintained. Overall, it was a flawless experience. Many thanks to the entire team for their excellent hospitality.

Lets start with the Check In - super polite and professional Monica provided early Check In and Late Check Out, explained everything and provided a real Welcome Feeling. Also Mamoud from Breakfast Team is very polite and extremely helpful. I really enjoyed it

The biggest issue I have visiting a country like Egypt is the "Oh you are kind, give me Money" Mentality. Sadly same happen with "free" Transfer from Hotel to Terminal 2. I pay over 200 Euro there and not expecting anyone to ask me for money. The Transfer Guy is a real pain in the a... and can not ask for money. The entire experience of the hotel stay is going down the drain with such a guy. I definitely take out of this negative statement the rest of the hotel staff, as they are polite and helpful and not asking at any moment for Money.