The location of the accommodation is excellent. The breakfast is very plentiful, enough for two meals, making it a great starting point for self-guided tours. It is conveniently located with easy access to transportation, and the environment is clean. The staff is very friendly and considerate. The balcony design is nice, providing a good place to rest after a day out. There are many free services, such as complimentary coffee. The rooms are also quite clean. This is my second stay here. The hotel currently offers English programs such as CNN, and the internet speed is very fast. Overall, I am extremely satisfied. If I visit Fukuoka, Japan again, I will definitely stay here.

We arrived to Hakata after a very long flight from Hawaii with layover to Haneda and finally landed in Fukuoka almost 2 hours behind schedule. By the time we arrived in Hakata, it was almost 10pm. But we made it safely and I am so thankful for the proximity of this hotel from the station. Literally right out the door of the Chikushi Exit. It was very clean, beautiful and welcoming. I can't thank you enough for the complimentary warm bowl of Welcome Soba mini bowl. We were hungry but too tired to go and find a place to eat. We just wanted a quick grab and crash. I will never forget this thoughtful hospitality. There were only 2 bowls left. We were so fortunate. Thank you so much Oriental Hotel Hakata Station!

There was nothing i didn't like. The place was perfect and the staff were very friendly.

The buffet breakfast was great. They offered both Western and Japanese breakfast items, that were tasty and resupplied when the serving dish was empty. We probably over-did breakfast but that cut down on our lunches. We did notice several Western tourists did not know the eggs in the shell were raw (although we are familiar with this dish) but that is a traditional Japanese breakfast dish - perhaps a sign explaining the raw eggs should be posted. The best feature is the location so close to train/subway station. In fact, there is a door near the breakfast restaurant of the hotel that connects directly to the subway entrance without going outdoors, especially when it was raining. The train station has many restaurants and shopping areas that we also frequented. The trains and subways lines run quite frequently.

The shower valve control handle positions (i.e. temperature control, shower-tub changeover and on/off) were different from what we are used to but we figured it out. Might be common in Japan but different from the US shower valves.

The breakfast at the hotel was excellent! While the spread may not have been extensive, the quality of the food provided was exceptional. I also liked the fresh orange juice from the machine. The juice was sweet and refreshing! We also enjoyed both the lunch and dinner buffets and were highly satisfied with the delicious offerings. Wine was provided during dinner. The staff were incredibly obliging and helpful, with special thanks to Miss Tamang from Nepal and her team for their outstanding service. We were also pleasantly upgraded to a much larger room after reporting a cigarette smell in our initial bathroom to Miss Tamang and her team. The hotel itself is beautiful and exudes a five-star feel. A delightful bonus was the complimentary ramen and wine served every evening at 9 p.m., adding to the charm of the stay. Conveniently located just across from Hakata Station and its bustling shopping mall, the hotel made exploring the area a breeze.

I cannot think of anything at the moment.

1. Location is superb The hotel is just a few stops away from the Fukuoka domestic airport. The hotel is right at the doorstep of JR Hakata station. It is also the central meeting point for day tours. 2. Comfortable bed The bed is very comfy and we slept well throughout our stay in the hotel. 3. Polite staffs The hotel staffs are very polite and helpful and they made our stay a pleasant one. 4. Amenities are great Apart from being near to the JR station, there are 3 malls nearby which offers various shopping options for you.

The rooms are small and you need to find a way to maneuvere the luggage. Some areas are dusty (eg tissue box and some of the edges near the mirror) and doesn’t seem to be cleaned for a while.

Good location, flexibility for journey, delicious breakfast, clean and diligent housekeeper, good balcony for view

If TV programs could be richer or with more English content, maybe they would be more friendly for international guests. Thank you a lot

The staff was so helpful. I fell and they stayed with me until the ambulance came. We hadn’t checked in yet but they took complete care of our bags while we were away. I also loved the location. There is a great shopping and eating mall right next door at the Hakata train station, making travel, shopping and meals so easy. Oh, what I also liked very much was the free sake for guests in the evenings and wonderfully free soba noodles every night at 9:00pm.

Well, I didn’t life falling but that was purely my fault.

The hotel is located right in front of hakata station, which makes it super convenient for travelling and exploring other places via their subway or JR. apart from that, there are many shopping malls nearby as well. Just a word of warning. You might get lost as their shopping malls are clustered together! It also comes with free flow sake at the reception area, and soba noodles at a certain period of time.

Rooms can be a little bit small. Facilities wasn’t well maintained. The towel rail attached to the basin was loose and it comes off early

I’m not sure why this place has a 3.9 rating on Google Reviews. Getting a reservation through booking.com literally 15minutes before walking into the hotel was super easy. Long story short, we came back from Okinawa and drove our car from the airport and immediately experienced car trouble so we had to get it towed to a shop in Hakata. Because it is Obon the train tickets were all sold out for the next train and we have an infant with us so we didn’t want to leave late. Instead, we decided to stay the night and leave the next morning. This hotel is such a convenient location and next to taxis. Of course it will be busy in the area, it’s next to a major train station with a subway, Shinkansen, buses, taxis, etc. The front desk is on the 2F and our check-in was very smooth. I think the woman checking us in could tell we had a long day so she immediately told us about their special if we joined their free hotel membership. It took 2 minute to join by QR code and email, and we got our room upgraded for free. The welcome area by the front is very nice with a photo spot, stamp area, and complimentary drinks. There is a nice breakfast spot on the 2F and a place to get alcohol on the 5F. There were so many extras this hotel offered that I have no experienced in Japan, so it was very cool. The delivery option of having alcoholic drinks and some food delivered to your room until 10pm (cash only) was pretty cool. The room was very spacious with a king size bed (I think!), a seating area with a table and two cushioned chairs, a TV, mini fridge, coffee area with amenities, a separate sink area for the bathroom and then a bathroom area with a nice bathtub/shower. The bathtub was so big! Wonderful stay and I’d like to stay again!!!

The hotel is very near to the Hakata train station (less than 5 mins walk). You can take the JR trains or local trains from this station. There are also many food options available around the hotel. Will definitely stay there again.

The room we had is considered a good size, about 21m square. However, as we needed three beds, it was a bit tight with the luggages. Overall, we are very satisfied with the cleanliness of the hotel and room.