Beautiful place to stay, the room was stunning and the staff were lovely. The dinner was not something my husband and I would have again, but it was great to try. We ended up skipping breakfast and going to the convenience store next door. The bath in the room was really nice but very hot, and it looked out to the forest and was beautiful. The beds were thin so we got extra ones out of the cupboard and doubled them up. The walls were thin and we could hear people staying next to us talking, and their child screaming and thumping around.

Meals were very filling, and mostly delicious. Rooms were big and spacious. Futons were quite comfortable despite our first time sleeping on them. We initially thought they might not have enough support but that was not the case. Private onsen was incredible and one of the biggest reasons to come here. Public onsen was great as well, outdoor one is great for nighttime. Family mart right next door was a godsend (and one of the reasons why we picked this ryokan despite the location).

Only thing missing would be maybe a one sided window in the private onsen so that we can see outside.

It was our first time staying in a ryokan and it was such a wonderful experience! (We were here around 1.5 weeks ago from time of posting). The private onsen was so relaxing to be in, and the room was furnished well albeit it being quite dark inside due to the wood finishes - we like this aesthetic so we had no issues with this. We left our windows and shutters open to let the natural light in - we were in the 2nd floor. The food was also soooo good!! The brekkie and dinner sets was absolutely delicious, whilst wearing our yukata. We were served different sets over our two night stay, so nothing was repeated :) In terms of getting to the ryokan, we came from Osaka and got off at Odawara station (go to East Exit), and took the Togen Dai (Hakone) bus to Daigatake - which stops conveniently outside a Family Mart. The bus takes roughly 1h 15min. Be aware that it is just a regular bus with little luggage storage. Then it is a minute walk to the ryokan.

The main road gets quite busy during the day time, but it becomes all quiet by the evening.

We could not have been more pleased with Susukinohara Ichinoyu. I only wished we could have stayed two nights instead of one. The room we booked was spacious and beautiful, and the private onsen was luxurious. Our onsen faced the mountains and trees. Opening the window and enjoying the view was so special. Our room was on the second floor of the main building. I had been worried that this inn would be too far out of the way of the major Hakone sights. But it was easily accessible by bus from Hakone-Yumoto and Odawara stations. We forwarded our baggage from Hakone-Yumoto which was easy and affordable. I actually appreciated that it was away from the main road (RT 138) and other crowded areas because the setting was serene, just what we wanted to feel in a peaceful 'getaway' after a few days in Tokyo. It's still very close to the glass museum and open-air museum. We skipped the main Hakone sights (shrine, lake, cables) and instead opted to hike to the top of Mt. Kintoki (not easy but rewarding). The front desk staff was helpful and gracious with all of our questions and helped us figure out how to get to Odawara station. The dinner was lavish! (The sea bream was so tasty.) If you decide to have breakfast on the day you check out, just make sure to give yourself enough time to get to the train station as the bus ride is easy but can take awhile.

Everything was beautiful, staff was exceptional, onsen and the private room bath was incredibly rejuvenating. I loved the traditional yukata that were provided to us & the free amenities and drinks bar at the entrance.

The food was traditional, plentiful and lots of variety. Although quite an experience, some of it did not suit my palate. But nonetheless I left dinner and breakfast very full

Wonderful ryokan with spacious rooms, tatami area and most importantly a private onsen. The breakfast and dinner are truly culinary experiences. Located close to the bus stop and with a mini market close by.

The staff doesn’t speak English very well but they were very helpful nevertheless.

Great ryokan in the Hakone area. Very close to a bus stop. There is a family mart close by with a great selection of foods & items. The dinner and breakfast provided are exceptional, so many items that can fill your stomach. The service and facilities in this place are also very satisfying. The private bath in your room is very convenient.

None

Big room with TV area, big shower area with indoor onsen. There’s also a balcony with great views of the city. The room has almost everything one will need, including coffee machine, all toiletries, even allow connection to Netflix, Hulu, YouTube, etc on the TV.

Noisy at night when it got very windy

Everything was perfect. The room was spacious, the private bath was really hot and relaxing. Breakfast and dinner were above average standard. We stayed 2 nights and the hotel was so kind enough to provide us different menu for the dinners, which we enjoyed both a lot. There was one server at the restaurant who spoke Korean really well and we appreciated her service. The public bath was standard. Location is great and you always have seats in buses.

The room has no direct window and is quite dark. It is also very dry with the heater on.

We did their breakfast and dinner option and there was a lot of food. If you are familiar with eating fish and bones, this will not be an issue. However, if you don’t eat fish and don’t know how to debone then this will be problematic for you. There was quite a selection of food and everything is Japanese style so don’t expect cereal and milk. The tatamis are very comfortable and the private bath in the room is a nice touch.

If the paper quality provided for the tissue was better, I think that would have been better. Skin lotion for the body would be great as well.