This hotel tick off most of my dream hotel request: - Fair price - has Hot commnunal bath (same as onsen) - Big room space ( twin room seems to be bigger than double room) - Friendly staff - 2x massage chairs - Hotel breakfast are nice and delicious, bit on pricey 2750 yen/day but very worth to try. We were full balance and feel energised - flow drink and snack bars - nice decor with ryokan japanese style- feel super cozy - there are Lawson, 7 eleven and family 5-10mins walk away. - Nishiki market is 9mins walk but I found the market to be more ex than Kuromon in Osaka, the only special thing is the mix chilli oil furikake.

location: it tuck away in a small street so it is a 10mins to the nearest station. If you travelling from Osaka, get the Hankyu line to Karasuma station exit 24 there will be a elevator so you no need to carry heavy luggages

Maybe I didn’t pay attention during booking, but it exceeded my expectations! So many services are available for free like coffee and smoothies before breakfast, then afternoon tea with lots of sweet treats, wine and even late snacks and rice with many toppings. Sparkling wine for breakfast. Hot bath (communal bath) included, nice experience. Massage chairs, lots of amenities. Friendly staff, good location. If I ever return to Kyoto I will stay here again 100%. Also a small library at the lobby was so cute, my kid loved some books and they were fun even without knowing the language, had to find and buy them afterwards :)

No view, but we didn’t care at all. Other things are great.

Where to start, we absolutely loved this hotel! We ended up spending more time in the hotel than planned as our 2 year old was teething so she didn't eat or sleep well and was tired and hungry and we had to cancel quite a lot of sightseeing and stay in. The room was excellent, breakfast full of choice (even for a dairy free toddler), and the evening light meal was great as dinner for a fussy little child. Coffee during the day was a life saver as was the onsen (they provide tattoo stickers too!) Location was good, close to Nishiki Market and some other spots but also close to the public transport that can get you anywhere you need to go. Honestly, we plan to go back to Japan and if we go to Kyoto, we are booking this hotel again!

Possibly the time it took us to get our clothes washed or use the massage chairs, but that is not down to the hotel but to the amount of people staying.

A dream of a place . Fabulous room with a bathroom and separate toilet which helped with 3 in our room . Large bath rather than the short deep tub I’ve had in other rooms! Provision of necessities such as tooth brush. Washing machine was combined with drier making it easier to get a load done . Access to lounge with drinks during the day and great option of snacks late afternoon onwards. Walking distance to huge number of quirky little shops and restaurants as well as large department stores.

Couldn’t open the window so got a bit hot at times.

The lounge is on the 1st floor is open all day, offering drinks and snacks throughout the night. The happy hour is free, including wines and cocktails. The public bath is great and love the breakfast buffet.

There are only 2 washers for laundry for the entire hotel guests. In addition, one day we were sitting at a table in the lounge, a staff member spoke to all the rest guests in Japanese or English about the happy hour was ending and asked if they would like anything else, except us. Not sure if it was our race/ethnicity or anything, apparently we understand English and he just skipped us and ignored us. By overall we enjoyed our stay.

The location was convient. The staff was very helpful.

It was the 3rd time we stayed here. We loved the spacious Superior Hollywood Twin Room and booked this room type again this time. However, we were given a room much smaller than the one we stayed at the last 2 times upon arrival. According to the staff, some other rooms had been refurbished and turned into Superior Hollywood Twin Room to increase the number of this room type. Beware that some Superior Hollywood Twin Rooms are significantly smaller than others.

Hotel Intergate was an excellent hotel for multiple reasons. I chose it largely for its location which was very near to the central (Shijo) subway lines, and within walking or cross-subway distance to the East side of Kyoto (across the Kamo River), as well as a block from the Nishiki market and one subway stop from Nijo Castle. The accomodations are very good, its rates reasonable, and the ongoing food presentation from its manifold and excellent breakfasts to the variety of late-afternoon thru evening free food-and-drink provisions make it a fine place to return to and relax after a day of sightseeing. Its staff its courteous and helpful. Excellent choice.

Nothing

Great place to stay with a baby. Bassinet/cot is for a new born to under one in my experience. We bought a portable cot which fit fine. The rooms are really sound proof. The hotel is so wonderful and we couldn't fault anything. The staff were so friendly and pleasant. Massage chairs are a nice touch as are the amenities! Beautiful area to stay in if you wander through the back streets away from the main road. Breakfast is fun for a one off to have a taste of Japan! We had a really pleasurable stay for 4 nights.

We had a great stay. We booked 2 double twin connecting rooms which was PERFECT for our family of 4 (mom, dad, 2 teenagers) The staff was very friendly. It was very clean, quiet and pretty inside. We added breakfast (was a Buffet ) onto our stay which worked out great. They also had snacks in the evening which was free to all guests, my kids loved it! They also had luggage storage which was very convenient because we arrived before check in. Train station less than a 5 minute walk. The only thing to be aware of is a lot of restaurants in the area close on the earlier side. There is a 7/11 very close which was great for snacks and drinks. We would highly recommend this hotel if you’re visiting Kyoto!

Nothing!

The hotel had so many meal amenities free of charge. They had a wonderful afternoon buffet. Great coffee as well. I have also liked their massage chair, after a log walking day. Great location, close enough to many tourist attractions and in a charming area. Special thanks to Mr. Chen Yi Li which have helped me with an issue I had with my luggage at Yamato Transport.

The room was small (as advertised) but very comfortable with modern fittings; Nobody can check-in until 3pm on the dot, even if the rooms are ready. I understand order is a big part of the culture in Japan but this feels a bit much